Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent wifi
Shower issues

Categories

Cleanliness
8.69
The shower issue contributed to a wet bathroom, indicating cleanliness is not optimal.
Service
9.66
Many reviews highlighted friendly and attentive staff.
Location
10
The location was frequently praised as incredible.
Room Quality
9.2
Rooms are comfortable, but some mentioned issues like lighting and space.
Amenities
8.65
Highlighted the lack of basic bathroom amenities and issues with wifi.
Value for Money
9.68
Good relationship between quality and price.
Food and Beverage
9.64
Breakfast and dining experience received positive mentions.
Overall Experience
9.69
The reviews reflect satisfaction despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:16

Property Description

Modern Hotel in Lima's Financial District

Ample Rooms and Outdoor Pool
Hotel Pullman Lima San Isidro (ex Atton) offers spacious rooms equipped with air conditioning, cable TV, and minibar. Guests can enjoy panoramic views of Lima, the pool, or the garden. Relax by the outdoor pool or unwind in the hot tub during your stay.

Delicious Dining Options
Start your day with a breakfast buffet featuring seasonal fruits, pastries, and natural juices. Indulge in a la carte cuisine at the hotel's restaurant, and treat yourself to an exotic Pisco Sour at the lobby bar.

Experience comfort and convenience at Hotel Pullman Lima San Isidro (ex Atton). Book your stay now for an unforgettable Lima getaway.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.4
Based on 286 reviews
Cleanliness: 8.69
Service: 9.66
Location: 10
Room Quality: 9.2
Amenities: 8.65
Value for Money: 9.68
Food and Beverage: 9.64
Overall Experience: 9.69
J
julioalejandroa2016 Family
10
Friendly and ready
Pros:

I approached the Front Desk and these two Gentleman Rodrigo an Irvin were outspoken and outgoing by providing me what I asked for. Very calm and friendly! I would say they will assist you all the way!

2026-07-25 via Tripadvisor
S
suburbanfarmer Couples Brisbane, Brisbane Region, Queensland
4
Not for me and never again.
Pros:

This place isn’t for me and I think some reviews overlook a lot of imperfections.

It did start well! We had to change some names on the reservation and this was helped by a great worker at the front desk. This happened a few months before check in. However, when we checked in, Martín was about as useful as a chocolate kettle. Wrong information was given and he also informed us we had TWO reservations for the same dates. He was adamant we had 2. It was odd why I’d book 2 for the exact same time. I questioned it and looked at all my bookings. Now we’re in July, and he was referring to another I have (now had) booked in December. Clearly he didn’t look closely enough. If you can’t tell the difference between different months, Pullman has some serious staff issues. Talking of staff, I saw reception, restaurant and security staff on their personal phones far too often! Sure, we’re all guilty of it. But at work? In front of guests? Not for me.

Needless to say, I’ve now cancelled my booking in December. This place ain’t cheap! And I’d rather spend less and receive more with their competition. I think the name only here is the draw card.

Room was ok. Nothing special. It was sterile and I know it’s a hotel room, but the layout didn’t work for me. Anyway, enough negativity.

My observations are different from most. Just be mindful who check you in. It could make or break your stay.

2026-07-20 via Tripadvisor
R
Roberto extended_group cl
9
2026-07-18 via Nuitee
7
78grsc Family
10
Great Stay
Pros:

Great place nice location restaurants and supermarket close by
Very comfy rooms
Enzo is a great guy very helpful at reception

2026-07-14 via Tripadvisor
R
rave28menon Couples Sydney, New South Wales
10
Excellent room facilities, ironing board, kettle, coffee maker with coffee pods.
Pros:

excellent customer service, both Enzo and Rodrigol has been great at the reception.

2026-07-08 via Tripadvisor
J
jose luis solo_traveller es
1
Tras más de veinte visitas no volveré a este hotel
2026-07-03 via Nuitee
C
Christine couple au
10
A lovely stay and we were very happy to return for another 2 nights at the end of our Peru stay.
Pros:

Great room bed and bathroom. Friendly helpful staff.
The best breakfast of our holiday with loads of variety and great quality. A nice pool and hot pool.

Cons:

Nothing

2026-07-02 via Nuitee
F
Federico solo_traveller cl
8
Excelente opción si el hotel no está lleno.. (ahora, como saberlo..?)
Pros:

Excelente Hotel. me alojo siempre allí cuando voy a Lima. Me hicieron un upgrade a la habitación reservada. Todo muy bien con la habitación.

Cons:

El desayuno particularmente en esta ocasión fue un desorden. 10 minutos de espera para lograr tener una taza para café. No había reposiciones de platos. No había fruta, no había jugos.. La explicación fué que estaban al 100% de reservas.. pero no deberían prepararse para eso? Muy mala experiencia en ambos días que estuve. Mal.

2026-06-30 via Nuitee
N
N896EBluish Couples
10
Great staff - clean rooms - nice gym!
Pros:

Enzo and Diana have been in xyrenky kind and helpful - great service and just fast, simple and kind - highly recommended!

2026-06-25 via Tripadvisor
M
manuel solo_traveller cl
10
Muy buen servicio en pleno barrio san Isidro
Pros:

Las camas

Cons:

Nada. Todo ok

2026-06-25 via Nuitee
S
sunitab2014 Friends getaway
8
Best of the best
Pros:

great location atmosphere. spacious clean rooms . good value for money.
staff very friendly and helpful
Enzo was great to guide us to the area and mall. well versed in english. very happy with his friendly behaviour
thanks Enzo

2026-06-24 via Tripadvisor
B
BENCHINA solo_traveller ma
10
2026-06-24 via Nuitee
G
Gosper solo_traveller au
10
2026-06-23 via Nuitee
I
Ivan extended_group cr
10
2026-06-20 via Nuitee
2
276khalidt Business
10
wonderful hotel
Pros:

I had a wonderful stay at Pullman Lima San Isidro. I truly appreciated the hotel, its excellent facilities, and the overall comfort it provided.
I would like to thank all the staff for their professionalism and kindness. A special thanks to the restaurant team for their excellent service and attention to detail. I would especially like to recognize Jesus at the reception desk, who was exceptionally helpful, friendly, and professional throughout my stay.

2026-06-18 via Tripadvisor
G
Gonzalo solo_traveller cl
8
2026-06-18 via Nuitee
A
Adriana couple pe
10
2026-06-16 via Nuitee
A
Ana María solo_traveller cl
10
Elegancia a todo evento
Pros:

Precioso y muy cómodo

Cons:

Nada

2026-06-14 via Nuitee
Q
Q6110OCjoya Business
10
Amazing
Pros:

Enzo and Jesus at the front desk were great

2026-06-13 via Tripadvisor
E
E8171PV_ Family
10
I'm happy about the experience
Pros:

Everything is good. Enzo is friendly

2026-06-07 via Tripadvisor