Comfort Suites Harvey - New Orleans West

Hotels
•
Comfort Suites
7.2 (443 reviews)
1611 Elton Court Road , Harvey , US
+1 504-215-8881

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean staff
Convenient location
Cons:
Inadequate cleanliness
Poor room quality

Categories

Cleanliness
5.2
Multiple reviews described dirty rooms, mold on sheets, and other cleanliness issues.
Service
8.7
Some reviews mention helpful staff, though issues with service availability were noted.
Location
9.2
Location was mentioned positively in reviews.
Room Quality
6.2
Frequent complaints about broken items and poor room conditions.
Amenities
6.2
Limited amenities reported; missing items like microwaves and broken TVs.
Value for Money
7.2
Some reviews suggest that the price should be lower given the issues with the stay.
Food and Beverage
6.2
Breakfast options were criticized for lack of variety and quality.
Overall Experience
8.7
Mixed feedback leading to dissatisfaction, though some positive experiences were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:28

Property Description

Convenient Location
Comfort Suites Harvey - New Orleans West offers easy access to popular attractions like The French Quarter and Audubon Zoo. With nearby casinos and golf courses, there's something for everyone.

Comfort and Amenities
Guests can enjoy spacious rooms equipped with modern amenities such as flat-screen TVs, microwaves, and pillow-top mattresses. Stay connected with free Wi-Fi and keep devices charged with AC and USB outlets.

Business and Leisure
Business travelers will appreciate the business center and access to copy/fax services. For leisure, free breakfast and guest laundry are available. Don't miss out on a relaxing stay at our non-smoking hotel. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 443 reviews
Cleanliness: 5.2
Service: 8.7
Location: 9.2
Room Quality: 6.2
Amenities: 6.2
Value for Money: 7.2
Food and Beverage: 6.2
Overall Experience: 8.7
R
Ray • couple • us
1
Staff was great. Found out several rooms are full off mold. Reported no hot water when we arrived w
Pros:

Breakfast was ok. Orange juice machine hadn’t worked since last stay in april

Cons:

First room was full of mold. Second room no hot water the whole stay got Wi-Fi on Thur tv came back on Friday. Also room was full of mats

2026-09-13 • via Nuitee
H
Hayden • couple • us
2
2026-08-12 • via Nuitee
E
Erica • solo_traveller • us
1
Broken elevator
Cons:

I went to check in, immediately it was hot and musty smelling. The front desk person informed me that the elevator wasn't working and we would need to take all our cruise luggage up multiple flights of stairs. I asked why I didn't get an email, and she said that it was supposed to be fixed that week. I asked to cancel my booking.She was very kind about it to me. I assume that she had to explain this to quite a few people.

2026-08-04 • via Nuitee
Z
Zoreyia • solo_traveller • us
2
It was pretty bad! I wouldn’t stay again.
Pros:

The room was a nice size, bed was a nice size.

Cons:

So the first room the lights didn’t work and the elevator was out due to renovations. That room was on the 2nd floor then the next room was the 4th floor so we had to take the stairs to the room. The a/c leaked and I didn’t bother the front desk because she didn’t seem to want to be bothered about the first rooms issues. No breakfast by the way. Some rooms don’t lock on the outside.

2026-07-24 • via Nuitee
R
Rachel • family_with_children • us
4
2026-07-18 • via Nuitee
B
Buckner • family_with_children • us
7
Good value for the price paid.
Pros:

Breakfast was good.

Cons:

There was no swimming pool.

2026-07-11 • via Nuitee
J
Jenkins • couple • us
10
2026-07-10 • via Nuitee
J
Jameka • couple • us
5
2026-07-08 • via Nuitee
A
Arieonne • couple • us
1
Awful I got sick
Pros:

Nothing about it

Cons:

The room had black mold on the ceiling, flying gnats it was awful

2026-07-03 • via Nuitee
K
Kevin • couple • us
7
Location and staff good but the rooms need a modern update for $150.00 a night
Pros:

Location

Cons:

This stay was overly price
The hotel shows it is get run down
Just not worth $150.00

2026-06-18 • via Nuitee
H
Harold • solo_traveller • us
1
Pros:

Some staff are helpful, others showed little concern.

Cons:

Security locks broken, trim missing in room missing bugs in room mildew and bathroom window seals molded. Too many things really to mention. I wouldn't think a hotel relatively as new as this one is would be that much worse than the Holiday inn right next door..

2026-06-04 • via Nuitee
G
George • family_with_children • us
4
Pros:

Location

Cons:

Lights did not work. Sofa bed dingy. Tv kept turning on and off automatically.

2026-05-30 • via Nuitee
J
Joseph • couple • us
2
Bed was hard tv didn’t work. The insert for the key for the room door didn’t work
Pros:

Area

Cons:

Key card didn’t work, bed was hard

2026-05-26 • via Nuitee
E
Endya • couple • us
5
Pros:

Staff was amazing

Cons:

My door didn’t lock/unlock properly

2026-05-21 • via Nuitee
L
Labreyah • couple • us
10
2026-05-12 • via Nuitee
T
Tyren • couple • us
7
2026-05-10 • via Nuitee
M
Michelle • solo_traveller • us
1
The bed was full of mold I didn’t notice until Sunday morning
Pros:

The convenience

Cons:

The bed was moldy

2026-05-05 • via Nuitee
T
Tumani • extended_group • us
1
Will never book there again.
Pros:

Nothing

Cons:

Shortage on towels, smell, and the staff was rude.

2026-05-04 • via Nuitee
S
Shania • couple • us
2
2026-05-01 • via Nuitee
V
Victoria • solo_traveller • us
7
Pros:

Comfortable pillows

Cons:

The smell and the filthy couch.

2026-04-27 • via Nuitee