City Express by Marriott Nogales

Hotels
City Express
8.3 (839 reviews)
Prol Alvaro Obregon 4200 , Nogales , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Good breakfast options
Friendly staff
Cons:
Issues with cleanliness
Limited food service efficiency
Location too far from the center

Categories

Cleanliness
7.76
Several mentions of cleanliness issues, including poor room conditions and odors.
Service
9.03
Positive notes on staff behavior and helpfulness; however, some complaints about kitchen service.
Location
7.77
Noted as a bit far from the center, affecting convenience.
Room Quality
8.22
General satisfaction with room comfort but experienced issues like low water pressure.
Amenities
8.25
Basic amenities were available, though some items, like hairdryers, were noted as non-functional.
Value for Money
8.71
Perception of good value, especially regarding breakfast offerings and room pricing.
Food and Beverage
7.76
Mixed feedback with some complaints about breakfast service and food quality.
Overall Experience
8.93
Generally positive experience but with several notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:48

Property Description

Convenient Location
Located just 15 minutes from Heroica Nogales’ town centre, Cityexpress Nogales offers easy access to both city attractions and business destinations.

Modern Amenities
Enjoy a comfortable stay in the air-conditioned rooms featuring flat-screen cable TV, free Wi-Fi, and private bathrooms with modern décor and light wood furniture.

Complimentary Services
Benefit from a 24-hour reception, fitness centre, free shuttle service within 10 km, continental breakfast, and free parking during your stay at Cityexpress Nogales.

Book your stay now at Cityexpress Nogales to experience convenience and comfort during your visit to Nogales.

Important information:

Here’s a revised version of your description to make it more polished and engaging:

Located just 3.7 miles from Nogales Regional Airport, City Express by Marriott Nogales offers modern accommodations designed for comfort and convenience. Our prime location provides easy access to Nogales' industrial parks and one of the U.S. customs offices, making it an ideal choice for both business and leisure travelers.

Take advantage of our complimentary transportation service to reach key destinations, including the Applicant Service Center (ASC) and other locations within a 10-mile radius.

Choose from three thoughtfully designed room types, each equipped with all the amenities you need for a relaxing stay. Start your day with our complimentary breakfast, featuring freshly brewed coffee, fruits, pastries, cereals, and eggs.

Explore the local dining scene and enjoy traditional Mexican favorites such as Nogales-style hot dogs, burros percherones, and carne asada.

Book your stay at City Express by Marriott Nogales today, and enjoy a convenient, comfortable, and well-located hotel near both the border and the airport.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.3
Based on 839 reviews
Cleanliness: 7.76
Service: 9.03
Location: 7.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.93
A
Ashraf couple us
8
Pros:

I have stayed at City Express by Marriott Nogales for more than a year, and this is actually my first review. The staff knows me well because I have been a regular guest for a long time.

First, I want to thank every member of the staff. They have always been kind, professional, and willing to help. This review is not about the employees. They continue to do an excellent job. My comments are only about the recent management decisions and the hotel's new layout.

The hotel has always been one of my favorite places to stay in Nogales. It is clean, safe, offers a large parking area, serves breakfast until 11:00 AM (which is a great advantage), and has always provided a comfortable experience for business travelers.

One of the things I appreciated most was having complimentary coffee and drinking water available throughout the day inside the hotel. It was a thoughtful convenience that made long stays even more enjoyable.

Despite my concerns below, I still enjoy staying here because of the wonderful staff, the cleanliness, the safety, and the overall quality of the hotel. I truly want this hotel to continue being one of the best places to stay in Nogales because I have enjoyed staying here for more than a year.

Cons:

However, after the hotel reopened on August 1, 2026, I was disappointed by the renovation.

The lobby became much smaller. The previous open lobby made the hotel feel like a modern Marriott property. Now a wall has been added, making the entrance feel narrow and more like a small motel than a City Express by Marriott. It lost the spacious and welcoming feeling that it used to have.

Moving the breakfast area to a separate building was a mistake. Breakfast used to be inside the main hotel, just steps away from the guest rooms. Now guests must walk approximately 80–100 meters across the parking lot.

Nogales often has very hot weather, especially during the summer, and it also experiences frequent heavy rain during the rainy season. Walking that distance in extreme heat or during a rainstorm is simply inconvenient. There is no covered walkway to protect guests from the sun or the rain.

Breakfast should be one of the easiest parts of the guest experience. Many guests simply come downstairs in comfortable clothes, have breakfast, and then return to their room. Separating it from the hotel building makes the experience much less convenient.

Since the coffee and drinking water were moved with the breakfast area, they are no longer as convenient or easily accessible for guests.

If additional space inside the hotel was really needed, I believe it would have made much more sense to move the meeting room to the separate building and keep breakfast inside the main hotel. Every guest uses the breakfast area every morning, while meeting rooms are used only occasionally.

Finally, I believe a swimming pool would have been a much better investment. The hotel has a very large parking area and plenty of available space. Instead of reducing the lobby and relocating breakfast, I believe building a swimming pool would make this property much more competitive. There are very few hotels in Nogales with a good swimming pool, and this could become a major advantage for City Express by

2026-08-03 via Nuitee
V
Victor A couple us
10
Pros:

Excelente

2026-07-10 via Nuitee
A
Angelica Mariel solo_traveller mx
10
Pros:

Excelente

2026-07-10 via Nuitee
D
Diaz Lazcano solo_traveller mx
10
Pros:

Todo

Cons:

Todo excelente

2026-07-09 via Nuitee
R
Romeo solo_traveller mx
9
2026-07-08 via Nuitee
J
Joseph couple us
10
It’s always been a great stay, however, we ordered from the kitchen (pizza). Gotta say extremely disappointed. Cold, und
Pros:

The staff is always very helpful and kind.

Cons:

N/A

2026-06-28 via Nuitee
M
Mercedes Guadalupe extended_group mx
10
Agustísimo
Pros:

El desayuno en esta ocasión no me gustó, había un guiso con mucha grasa

Cons:

Solo el desayuno...no todo, fruta, yogurt, café perfectos

2026-06-28 via Nuitee
B
Brenda couple us
10
2026-06-27 via Nuitee
C
Carmen couple mx
9
2026-06-23 via Nuitee
R
Reinaldo couple pr
8
Está más o menos.
Pros:

El personal.

Cons:

Problema con el precio.

2026-06-03 via Nuitee
L
Liliana solo_traveller mx
9
Pros:

Me pareció muy bien todo desde el personal hasta las instalaciones y el servicio de café y agua durante todo el dia y noche

2026-05-30 via Nuitee
M
MARCO ANTONIO couple mx
7
bien la habitacion, regular el desayuno
Pros:

ubicacion, muy facil salir y tomar carretera de regreso a Hermosillo

Cons:

desayuno muy escaso y no habia cafe y el jugo de naranja es en polvo de sobre

2026-05-26 via Nuitee
L
Liliana solo_traveller mx
9
Pros:

Me encanta que es u hotel super práctico ya que a cualquier hora uno se puede servir un café un té agua o hielos están disponibles las 24 hrs

2026-05-25 via Nuitee
B
Belem couple us
3
2026-05-23 via Nuitee
P
Perla solo_traveller us
7
2026-05-23 via Nuitee
C
Catalina family_with_children mx
8
Hotel básico pero si seguro.
Pros:

Me gusto que el.personal muy atento.

Cons:

Que buffet demasiado extraño no se sabía si eran frijoles o salsa el huevo desagradable .

2026-05-21 via Nuitee
L
Luis solo_traveller us
10
2026-05-21 via Nuitee
P
Pittman couple us
9
2026-05-19 via Nuitee
Z
Zitlalt Zulema extended_group mx
10
Bien
Pros:

El desayuno es muy rico y la atencion del personal muy amables todos, las habitaciones limpias y amplias, todo muy bien.

Cons:

Todo estuvo muy bien, no hay quejas o sugerencias.

2026-05-19 via Nuitee
A
Ariathna extended_group mx
8
Cons:

El servicio de recepción no fue el más grato, el personal es un poco grosero, parece que les pides un favor para todo.

2026-05-12 via Nuitee