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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Ironing service
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Concierge service
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Special diet menus - on request
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Kid meals
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Vending machine - drinks
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Public Bath
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Sun loungers or beach chairs
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
Review Highlights
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Property Description
Southern American Style Architecture and Outdoor Pool
Located just a 10-minute drive from Cartagena´s historical centre, our hotel boasts charming Southern American style architecture and a relaxing outdoor pool. Enjoy the unique blend of culture and comfort during your stay.
Comfortable and Well-Equipped Rooms
Our spacious rooms provide bright and air-conditioned accommodations, ensuring a cozy and relaxing atmosphere. Equipped with modern amenities such as a TV and minibar, our rooms are designed to meet all your needs while letting in plenty of natural light.
Delicious Dining Options and Convenient Location
Indulge in a delightful breakfast buffet featuring fresh rolls, cakes, and tropical fruits. Our restaurant offers a variety of regional and international dishes through a la carte and buffet options. Situated in the trendy Bocagrande district, our hotel is surrounded by various dining, bar, and entertainment choices.
Book your stay now to experience the perfect blend of comfort and convenience at our hotel.
A deposit may be required at the property.
Location
Guest Reviews
La ubicación y la limpieza
No aplica.
El personal fue muy amable y la atención estuvo muy bien. El desayuno estuvo súper bien, las camas eran cómodas y en general la estadía fue bastante agradable.
Lo único es que no abrimos los closets y no sabíamos que la nevera estaba allí, así que no pudimos aprovecharla. Hubiera sido bueno que nos explicaran dónde estaba y cómo acceder a ella. La piscina es pequeña, pero cómoda y agradable.
Limpieza y el aire acondicionado no enfriaba.
Ubicación excelente
El wifi mala conexión muy débil
La TV muy antigua
Ubicación
No tiene Aire
Room was great
Too noisy, other guests partying in the pool at 4.00am in the morning, not acceptable and shouldnt happen at a 4 star hotel which influenced my overall rating of this hotel.
Habitación con demasiado olor a humedad. Se pidió cambio de habitación y no nos ayudaron
Las habitaciones muy amplias y el lugar muy agradable
À la cocina le falta algo de aseo y orden
La piscina y la ubicación fueron lo mejor del Hotel
El baño me pareció muy pequeño, no estaba muy limpio, las toallas estaban percudidas y hasta rotas lo mismo q los cubrecamas
Planning a family reunion is never easy, especially when everyone is traveling from different parts of the world. A year ago, I took on the task of organizing a reunion for my siblings, their children, and my mother. After researching options, I chose Hotel Virrey Cartagena because of its excellent pricing, great location near the beach, and close proximity to restaurants.
As anyone who has planned a large family gathering knows, things rarely stay the same. As the reunion approached, my brother changed the length of his stay, my sister added a companion, my niece adjusted her arrival date, and my nephew decided to join us. What started as a straightforward reservation quickly became a logistical puzzle.
Throughout it all, Hotel Virrey Cartagena was absolutely outstanding. The team worked patiently with me to accommodate every change, honored the pricing we had secured through our early booking, and made sure every member of our family had exactly what they needed. They helped turn what could have been a stressful experience into a seamless and enjoyable one.
Our two-week stay exceeded all expectations. The rooms were spacious, spotlessly clean, and comfortable. The hotel was quiet, family-friendly, and perfectly located. Most importantly, the staff was consistently kind, professional, and genuinely invested in making our reunion special.
I would like to give a special shout-out to Luis and Kevin. They understood the challenges of coordinating a large family gathering and went above and beyond to make everything work smoothly. Their dedication, flexibility, and customer service played a huge role in making this reunion a memorable and wonderful experience.
Thank you, Hotel Virrey Cartagena, for helping bring our family together and for making our stay truly beyond awesome. Highly recommended!
Nothing to complain.
Buena ubicación y buena atención.
El aire acondicionado no se siente mucho.
La piscina
La ubicación es muy buena para la zona. Se puede ir caminando a restaurantes y lugares para pasear, y hay tiendas, supermercados y farmacias muy cerca. Aunque está un poco alejado del centro histórico y de Getsemaní, es fácil llegar en autobús o Uber. El personal fue muy amable y atento. Además, guardaron nuestro equipaje sin costo después del check-out, ya que teníamos un paseo programado y regresamos más tarde para recogerlo. Fue un detalle que agradecimos mucho.
La ubicación es buena, pero la primera habitación, cerca de la piscina, tenía un fuerte olor a humedad y no tenía ventana, lo que hacía que el ambiente fuera muy poco ventilado. Solicitamos un cambio y nos asignaron una habitación más pequeña, que estaba mejor, aunque seguía siendo poco aireada, a pesar de tener una ventana hacia la calle. El viernes hubo bastante ruido. El baño era bueno y el desayuno también, aunque habría sido mejor si ofrecieran la posibilidad de calentar el pan.
Ubicación
Muy viejo el hotel, huele a humedad, el baño sucio y el personal es poco atento y servicial
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