The ORIENT

Hotels
9.4 (1282 reviews)
Chuo-ku Kyomachi 25 , Kobe , JP
+81 78-326-1500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Dim lighting in rooms
One staff member at check-in was unfriendly

Categories

Cleanliness
8.7
Generally clean, but some issues indicated such as dim lighting and loss of personal items.
Service
9.7
Most staff were friendly and professional, though there was one negative experience at check-in.
Location
10
Excellent location, convenient access to shopping and scenic areas.
Room Quality
9.7
Rooms are spacious, well-appointed, and comfortable.
Amenities
9.2
Good amenities, though some minor issues with dining options.
Value for Money
8.7
Prices are on the higher end, but quality justifies it.
Food and Beverage
9.2
High-quality breakfast and dinner, but limited options noted.
Overall Experience
10
Overall very enjoyable stay with minor issues that were overshadowed by positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:44

Property Description

Luxurious Accommodation with Stunning Views:
Experience the epitome of luxury at Oriental Hotel, where chic rooms offer breathtaking views of Kobe Harbour or the city. Relax in style with modern furnishings, a flat-screen TV, and a lavish en suite bathroom with complimentary toiletries.

Exceptional Amenities for Ultimate Comfort:
Indulge in a workout at the free fitness centre, pamper yourself with beauty massages, and stay connected with complimentary Wi-Fi throughout the property. The 24-hour front desk provides convenient services like luggage storage and in-room massages, ensuring a seamless stay.

Culinary Delights and Dining Experiences:
Savor a culinary journey at Main Dining by the House of Pacific for Western cuisine, Kanesaka for exquisite sushi, and Steak House Medium Rare for Teppanyaki. End your day at The Bar J. W. Hart, where you can enjoy cocktails against the backdrop of the mesmerizing harbour views.

Book now for an unforgettable stay at Oriental Hotel and create lasting memories in Kobe!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Location

Guest Reviews

9.4
Based on 1282 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.7
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 10
Y
Yudai • couple • jp
10
一生の思い出です！
Pros:

ハーバービューが素敵でプロポーズに最適だと感じました。また、アメニティーも充実していたほか、館内全体に統一感があり、パートナーもとても満足していました。

Cons:

ありません。

2026-09-13 • via Nuitee
L
Luc • couple • ch
10
Pros:

The hotel exceeded my expectations in all aspects. The room was amazing, clean, large, private and with an amazing view despite no seaview. The staff was very friendly and helpful. Sadly we were only 1 Night here and we were kind of sad but I would 100% book here again.

Cons:

Really nothing could have been better.

2026-09-11 • via Nuitee
K
Kayoko • solo_traveller • jp
9
Pros:

スタッフが清掃員に至るまで感じが良く、運営会社の教育の賜物だと感じた。

Cons:

特になし

2026-09-08 • via Nuitee
Y
Yusei • extended_group • jp
10
2026-09-08 • via Nuitee
E
Eriko • solo_traveller • jp
10
2026-09-04 • via Nuitee
C
Cheng Ta • couple • tw
10
2026-09-02 • via Nuitee
A
AKIRA • couple • jp
10
2026-08-31 • via Nuitee
G
Gordon • family_with_children • tw
10
Pros:

一切都是最棒的

2026-08-30 • via Nuitee
M
Michele • extended_group • fr
10
Exceptionnel cadre sublime
Pros:

Ma décoration vintage
La musique
La beauté des vues

2026-08-29 • via Nuitee
Y
yasuyuki • couple • jp
9
また宿泊します。
Pros:

いつも落ち着く部屋が気に入ってます

Cons:

特になし

2026-08-28 • via Nuitee
T
TAKESHI • couple • jp
8
2026-08-27 • via Nuitee
S
Samuel Mathias • solo_traveller • it
10
2026-08-26 • via Nuitee
Y
YA CHIN • couple • tw
10
2026-08-26 • via Nuitee
A
Alessio • couple • jp
9
2026-08-24 • via Nuitee
C
cl458 • couple • tw
8
旅館本身裝潢非常的好，不過地點離三宮站與神戶港都稍微有點遠，攜帶行李的時候不太方便
Pros:

旅館位於舊居留區，有很多精品名店以及歷史遺跡。離神戶港也勉強算在可以行走到達的距離，離三宮站也算是可以走路到達。房間設計引入許多舊時期的元素，裝潢非常出色。

旅館旁邊是神戶市立博物館，有對神戶以及舊居留區很詳細的介紹，這部分的展覽是免費的，如果可能的話可以在入住旅館時參觀一下，對神戶會有更清楚的概念。

旅館工作人員的服務精神超級棒。我們在 terrace 的開放時間過後才探頭進去看一下，仍然得到正在收拾的員工熱心的介紹，讓我感覺很不好意思打擾她的工作。

Cons:

這間旅館雖然從三宮站可以走路到達，不過我建議最好還是叫計程車。在這個前提下，其實可以不用考慮離車站有多近，而直接看旅館本身的設備來選擇最適合的旅館。我訂的房間理論上可以看到港景，不過旅館高度不夠，窗口看到的只是前面的停車大樓。就算在頂樓的 lobby 也會被前面的建築物擋住，所以可以不必考慮港口景觀這部分。

Lobby 的 check-in 如果能夠提供迎賓飲料及點心，可以打發等待的時間就更好了。那裡是最高的樓層，不過窗戶的設計並不適合照相，有點可惜。

2026-08-23 • via Nuitee
T
Tsui hui • couple • ch
8
2026-08-20 • via Nuitee
B
Bishan • solo_traveller • tw
10
Pros:

員工素質高, 整體軟硬體水準也很好, 早餐選材跟風味呈現都很讓人印象深刻, 地點也很便利, 可以在這裡渡過舒適旅行時光

2026-08-19 • via Nuitee
U
uco • couple • jp
8
2026-08-17 • via Nuitee
L
Lorine • solo_traveller • fr
10
Pros:

Certainement notre hôtel préféré sur nos 3 semaines au Japon.
Tout simplement sublime, vue à couper le souffle sur la baie, chambres et salles de bain superbes, pleines de charme et très confortables.
Personnel efficace et agréable.

2026-08-16 • via Nuitee
R
Ryoji • couple • jp
10
2026-08-15 • via Nuitee