Hotel Casablanca Spa & Wine

Hotels
7.9 (886 reviews)
Ruta 68 con enlace Tapihue , Casablanca , cl

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Worn down facilities
Internet connectivity problems

Categories

Cleanliness
5.54
Multiple guests mentioned cleanliness issues including dirty rooms and mold.
Service
8.51
Service mentioned as attentive and friendly across several reviews.
Location
8.55
Location described as pleasant and convenient for relaxation.
Room Quality
7
Rooms praised for size and aesthetics, but noted as worn and in need of maintenance.
Amenities
8.03
Amenities include a spacious spa and pool, though some mentioned lack of maintenance.
Value for Money
8.49
Guests felt the pricing was justified for the offerings, despite some criticisms.
Food and Beverage
8.04
Dining experience received mixed reviews, with some enjoying the restaurant.
Overall Experience
9.01
Overall positive sentiments expressed, with room for improvement in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:23

Property Description

Luxurious Accommodation in Wine Country
Hotel Casablanca Spa & Wine offers a unique stay in the heart of a wine lover's paradise. The rooms feature modern amenities like Cable TV, private bathrooms, and balconies, ensuring a comfortable retreat.

Relaxation and Wellness
Guests can unwind at the spa with a heated pool, sauna, and indulgent massages including "wine therapy". The hotel's serene ambiance and wellness offerings provide a perfect escape from everyday stress.

Diverse Facilities and Activities
From a restaurant serving delectable cuisine to a convention center for events, the hotel boasts a range of facilities. Additionally, enjoy the outdoor swimming pool, gym, and even tennis and football fields. End your day with a glass of wine at the bar, completing a perfect stay.

To book your unforgettable stay at Hotel Casablanca Spa & Wine, visit our website or call us directly.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

7.9
Based on 886 reviews
Cleanliness: 5.54
Service: 8.51
Location: 8.55
Room Quality: 7
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 9.01
K
Karina solo_traveller cl
5
Una decepción
Cons:

La habitación era muy pequeña, se escuchaba el ruido de las habitaciones colindantes y de afuera. Cambiaron el desayuno bufete y ahora hay que escoger entre ciertas opciones. Para hacer uso de la tinaja caliente hay que pedir hora, pero cuando uno hace el ingreso no lo comentan y no hay personal en las instalaciones de la piscina para anotarse (antes era de uso liberado) y cuando logramos usarla el agua estaba sucia, una lata.

2026-08-17 via Nuitee
V
VALENCIA NAVECH solo_traveller cl
7
Pros:

Que la pieza estaba a temperatura calida
Buena comunicacion con el personal del hotel
La vista desde la pieza
Desayuno muy bueno

Cons:

Que no hubiera algo para calefaccionar el baño, se ponía muy helado
El cobro extra por llevar desayuno a la habitacion que no se menciona en la recepcion
El hervidor electrico derramaba agua por debajo al servir.
Las instalaciones son antiguas y necesitan una restauracion, como pintura y otros retoques

2026-08-17 via Nuitee
G
Guy couple au
10
Hacienda of Heaven.
Pros:

Location to wineries. The friendly welcome of the staff and the staff helped us book wine tours. Big shout out to wonderful Flo the owners daughter and Ricardo the barman.

Cons:

Not much

2026-08-16 via Nuitee
M
Mark couple gb
7
Great hotel, good location for vine yards, really freindly staff - needs a glow up ;-)
Pros:

Fantastic host running her parents amazing hotel. In its hay day, this hotel would have been spectacular. The rooms are a little dated, and do need modernisation. Lovely large dining area. Great location for vineyards. Really helpful staff.

Cons:

Host is aware, it needs some investment. Dont let this stop you visiting, because its good value for money. Nothing near the hiotel, which we knew about. Short taxi into town.

2026-08-13 via Nuitee
F
Francisco extended_group cl
10
Un lugar relajante para desconectar
Pros:

La excelente atención del personal.
El paisajismo bien cuidado

Cons:

No tengo ninguna queja

2026-08-13 via Nuitee
P
Peter Sousa family_with_children dk
4
Pros:

The big room with two big beds

Cons:

The place is quite run down and needs renovation. The jacuzzi in the spa was not working and there was no service, towels or anything in the spa area. The breakfast options were poor and very limited. We had to argue to get both fruits and cake!

2026-08-11 via Nuitee
M
Marcel couple cl
10
Muy buena y recuperdaora
Pros:

Piscina temperada, sauna y jacuzzi espectacular. Desayuno muy bueno y la cena espectacular.

Cons:

Habitacion Suit, muy alto el precio por tamaño y ambiente, ademas nunca encendieron la estufa a leña, y la estufa empotrada no cubre las dimensiones de la habitacion. Muy mal ahi, por que pedi 2 veces que la fueran a encender la estufa a leña y nunca fueron. Sentimos mucho frio en la noche

2026-08-06 via Nuitee
B
Berrin family_with_children de
10
Erholsame Stunden in einem beruhigenden Umfeld
Pros:

Das Hotel ist sehr stilvoll und liebevoll gebaut und geschmackvoll ausgestattet.
Die mediterrane Architektur wurde mit verschiedenen Holzarten und Schmiede eisernen Konstrukten phänomenal verbunden.

Die Kaminecke lud abends zum Ausruhen mit ausgesuchten chilenischen Weinen ein.

Das Personal war sehr professionell, sehr freundlich und aufmerksam. Es hat uns die Wünsche proaktiv von den Lippen abgelesen.

Den Spa-Berich haben wir sehr genossen und ausgiebig genutzt.

Wir haben uns sehr wohl gefühlt und haben unseren Aufenthalt daher noch um eine weitere Nacht verlängert.

Ein sehr zu empfehlendes Wohlfühl-Hotel.

2026-07-20 via Nuitee
D
Denisse family_with_children cl
9
Pros:

Restaurante, habitación y baño, camas, cercanía a viñas, servicio del personal

Cons:

en está época (julio) la piscina grande debería tener el agua más caliente

2026-07-20 via Nuitee
A
Abarca couple cl
10
2026-07-17 via Nuitee
J
JEAN PIERRE couple cl
10
Pros:

Infraestructura

Cons:

Calefacción en habitación

2026-07-16 via Nuitee
E
Elsa Carolina solo_traveller br
6
Pros:

Chuveiro , cama boa e uma hidro com água quente . Café estava fresco e bem feitinho .

Cons:

É um hotel extremamente antigo , comunicação ruim , não se vê funcionários , parece um local abandonado. Tudo muito velho . Precisa de algumas transformações .

2026-07-14 via Nuitee
M
Maria Laura couple cl
9
2026-07-13 via Nuitee
F
Florencia couple ar
5
Caro por el precio y la calidad
Pros:

La habitación super comoda al igual que las camas. Ducha muy buena también. El desayuno super rico

Cons:

Esta muy abandonada. Fuimos mas que nada por la pileta climatizada y estaba bastante fria por ser invierno. Los precios del restaurante un poco caro.
Es una zona despoblada donde no se puede hacer nada cerca, solo quedarse en el hotel.

2026-07-11 via Nuitee
E
Elaini solo_traveller ve
9
2026-07-09 via Nuitee
J
José couple cl
7
Muy tranquilo el sitio, ideal para descansar.
Pros:

El restaurante estaba bien y el jacuzzi caliente

Cons:

La habitacion muy deteriorada, muy viejo y sin mantenimiento el mobiliario.

2026-07-08 via Nuitee
J
Jorge couple cl
10
Highly recommended
Pros:

Easy access. The place itself is very welcoming and the staff super friendly.

Cons:

I liked everything, mostly because i guess there aren’t many guests in winter, but it was super quiet. For probably 2 hours we were the only ones in the pool, we only saw a staff member passing by once, so also very private.

2026-07-08 via Nuitee
C
Camilo family_with_children cl
10
2026-07-06 via Nuitee
S
Shaloom solo_traveller cl
9
Pros:

Nos quedamos en la suite que cuenta con una bosca ademas de la calefacción central, asique estaba a temperatura perfecta para el invierno. El jacuzzi funcionaba perfecto y la habitación es muy amplia. El desayuno es a la carta, muy rico. Todo muy limpio, muy cómodo y el personal muy agradable. Cuentan con WiFi con buena cobertura.

Cons:

La piscina temperada en invierno se siente un poco fría.

2026-07-06 via Nuitee
F
Fabio solo_traveller br
9
2026-07-04 via Nuitee