Movenpick hotel Sarajevo

Hotels
•
Mövenpick
8.7 (2423 reviews)
Fra Filipa Lastrica 2 , Sarajevo , BA
+387 33 705-000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful and professional staff (several mentions, including named staff)
Excellent/very good breakfast mentioned multiple times
Central location with easy tram access and proximity to attractions
Spacious, well-equipped rooms reported by many guests
Good amenities: heated pool, spa area and covered parking
Multiple repeat guests indicating loyalty and satisfaction
Cons:
Cleanliness issues: spiders in bathroom, hair, dirty WC and inconsistent room cleaning
Breakfast service problems: cold food, small portions and insufficient replenishment
Occasional facility issues: pool reported cold by some, restricted access to best-view area
Some rooms unexpectedly small after a name/room-type change; missing bedside sockets
Perception by some that hotel is not worth its price after changes
Inconsistent bathroom amenity refills and housekeeping follow-through

Categories

Cleanliness
7
Multiple reviews note cleanliness problems: spiders in bathroom, hair and dirty WC, stained fixtures and inconsistent room cleaning/amenity refills.
Service
10
Consistently praised staff: described as very friendly, helpful and professional (several repeat guests specifically praise reception and named staff like Amir).
Location
9.6
Many guests highlight a central, convenient location with tram access and proximity to old town, shopping and markets.
Room Quality
8.6
Rooms reported as spacious and well equipped by many, though some guests experienced unexpectedly small rooms after a name/room-type change and missing bedside sockets.
Amenities
8.9
Good amenities noted (heated pool, spa area, covered parking); occasional issues reported (cold pool at times, restricted access to top-level viewpoint).
Value for Money
7.8
Mixed impressions: several guests feel the hotel is not worth its price after recent changes, while others consider it world-class—leans slightly below target due to value complaints.
Food and Beverage
8
Breakfast is often praised (egg station, good variety) but multiple complaints about cold food, small portions, insufficient replenishment and service inconsistencies during breakfast hours.
Overall Experience
9.7
Overall strongly positive with many repeat guests saying they will return; positives (service, location, breakfast) outweigh the reported cleanliness and occasional service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Riverside Luxury and Modern Comforts

Indulge in Relaxation: Unwind in the indoor pool, gym, and sauna.

Modern Amenities: Enjoy soundproofed rooms with air conditioning, safe, minibar, and LCD TV.

Culinary Delights: Taste Bosnian and international cuisine in the restaurant.

Experience the perfect blend of luxury and convenience at Hotel Bristol Sarajevo. Book now for an unforgettable stay by the Miljacka River!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Location

Guest Reviews

8.7
Based on 2423 reviews
Cleanliness: 7
Service: 10
Location: 9.6
Room Quality: 8.6
Amenities: 8.9
Value for Money: 7.8
Food and Beverage: 8
Overall Experience: 9.7
D
Danas • solo_traveller • lt
8
2026-10-31 • via Nuitee
J
Jacquemin • couple • ch
7
2026-10-30 • via Nuitee
B
Boris • solo_traveller • si
10
I will come back.
Pros:

Everything. It was my fourth stay at this property and everything was excellent!!!

2026-10-28 • via Nuitee
L
Lazar • couple • me
7
2026-10-27 • via Nuitee
Y
Yiannis • solo_traveller • gr
10
2026-10-24 • via Nuitee
İlker • couple • tr
7
Güzeldi fakat daha iyi olabilir.
Pros:

Çalışanların tutumu ve yardımseverliği çok güzeldi. Kapalı otoparkı olması çok memnun etti. Odadaki olanaklar gayet iyiydi.

Cons:

Kahvaltı servisi yetersizdi. Yemekler soğuktu ve porsiyonları azdı, tazeleme yapılmamıştı. Odada tek kişi için diş fırçası vardı ve yenilemediler oda temizliğinden sonra dahi.

2026-10-24 • via Nuitee
S
Shamayla • couple • gb
10
Lovely hotel with amazing staff x
Pros:

The staff were amazing, particularly Amir. He was incredibly professional and personable. All of the staff were helpful and couldn’t do enough for you.

Cons:

Nothing at all.

2026-10-24 • via Nuitee
N
Nejra • family_with_children • ba
10
Pros:

Veoma ljubazno osoblje i odličan doručak.

2026-10-24 • via Nuitee
A
Antonijo • solo_traveller • hr
7
Pros:

The staff are this hotel’s greatest asset.

Cons:

The rooms could definitely have been cleaner, as could the bathroom. I expected a higher standard of cleanliness from a hotel in this category.

2026-10-21 • via Nuitee
S
Shpetim • extended_group • xk
10
Great hotel at the heart of the city
Pros:

Spacious, clean and extremely good breakfast

Cons:

Everything was perfect

2026-10-21 • via Nuitee
S
Stipe • couple • hr
10
2026-10-20 • via Nuitee
A
Arthur • solo_traveller • fr
6
2026-10-20 • via Nuitee
O
oginegro • solo_traveller • ba
10
2026-10-19 • via Nuitee
K
Kujundžić • couple • hr
10
Pros:

Smještaj odličan , bazen grijani savršen kao i doručak !!!

2026-10-18 • via Nuitee
I
Indrek • solo_traveller • ee
9
2026-10-17 • via Nuitee
M
Metin • extended_group • tr
9
Çok rahat ettik
Pros:

Güzeldi

2026-10-17 • via Nuitee
B
Badrul • couple • gb
10
Pros:

Beautiful hotel exceeded our expectations

Cons:

Could not have access at top level that had best view

2026-10-17 • via Nuitee
R
Ranko • solo_traveller • me
10
2026-10-16 • via Nuitee
A
Aleksandar • family_with_children • rs
4
Pros:

Osoblje na recepciji izuzetno ljubazno

Cons:

Bazen hladan

2026-10-16 • via Nuitee
V
Volkan • solo_traveller • tr
10
2026-10-15 • via Nuitee