Movenpick hotel Sarajevo

Hotels
Mövenpick
8.8 (2253 reviews)
Fra Filipa Lastrica 2 , Sarajevo , ba

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Clean rooms
Cons:
Maintenance issues in some rooms
Limited spa hours

Categories

Cleanliness
8.39
There were mixed reviews, including issues about maintenance in some rooms.
Service
9.16
Employees were described as helpful and friendly, although there was a serious issue with the responsiveness of the front desk.
Location
9
The hotel is conveniently located near important places.
Room Quality
8.85
Rooms were reported as spacious and comfortable, with some minor issues mentioned.
Amenities
8.58
Spa services had limited availability, but other amenities were well-received.
Value for Money
8.64
Guests felt the overall experience was worth the price.
Food and Beverage
8.79
Breakfast received consistent praise, though some wished for better coffee.
Overall Experience
8.96
Guests generally enjoyed their stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:11

Property Description

Riverside Luxury and Modern Comforts

Indulge in Relaxation: Unwind in the indoor pool, gym, and sauna.

Modern Amenities: Enjoy soundproofed rooms with air conditioning, safe, minibar, and LCD TV.

Culinary Delights: Taste Bosnian and international cuisine in the restaurant.

Experience the perfect blend of luxury and convenience at Hotel Bristol Sarajevo. Book now for an unforgettable stay by the Miljacka River!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 5 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2253 reviews
Cleanliness: 8.39
Service: 9.16
Location: 9
Room Quality: 8.85
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 8.79
Overall Experience: 8.96
L
Latif Onur couple tr
10
2026-05-15 via Nuitee
M
Miroslav solo_traveller bg
9
2026-05-12 via Nuitee
S
Sviatoslav solo_traveller rs
7
Pros:

В целом всё ок, сауна -- это приятно. Вид из окна красивый.

Cons:

Из-за высокой цены ожидания были тоже высокими.
Ленивая уборка. Просто скидывали подушки, меняли воду, закидывали одеяло. Не принципиально важно, но содавало ощущение пренебрежения, типа и так сойдёт. Постельное сначала чересчур сильно пахло кондиционером.
Хаммам почти не грел, там был запах плесени, а через два дня его и вовсе закрыли. За бассейном сильно никто не следил, там какое-то время была открыта дверь в подсобку из которой всё помещение спа пропахло старыми морозильными камерами. Я потом прошёл и сам закрыл эту дверь. Стенки в бассейне -- это не настоящая плитка, а просто плёнка с рисунком плитки и она поползла. Не то, что ожидаешь от гостиницы такого уровня.
Завтрак надоедает за два дня. Разнообразия минимум, но в целом приемлемо.
Расположение такое что можно вроде и пешком дойти до чего-то интересного, но нужно ведь ещё оставить силы на прогулки -- поэтому придётся кататься на трамвае.

2026-05-11 via Nuitee
N
nurdogan solo_traveller be
10
2026-05-10 via Nuitee
N
Novak couple ba
1
Pros:

Usluga je uzasna, osoba koja je radila u sanku, kao i konobari u restoranu su toliko neljubazni da to nisam dozivio.
Svi stolovi u restoranu su bili prljavi i puno sudja. Kada sam zensku osobu koja je radila u sanku pitao da li moze da se vecera, bila je drska i otjerala me.

2026-05-10 via Nuitee
R
Rob solo_traveller nl
8
2026-05-09 via Nuitee
D
Dr. Danny solo_traveller de
10
A luxurious holidays with ambience
Pros:

The hotel upgraded me on the 12th floor with a breathtaking view of the mountains and the city and everything ✨️ 😍 Even if you are sitting on the toilet, you will experience a beautiful panoramic view ❤️

Cons:

Not at all

2026-05-09 via Nuitee
R
Robert solo_traveller hr
7
The accommodation was decent, although my expectations were higher.
Pros:

Room was very comfortable with large bed. Staff was very nice and ready to meet guest's requests.

Cons:

The trash from previous guests had not been thrown away. There was barely any room in the breakfast room as the tables had not been cleared from previous guests, the pastries were not fresh, although the breakfast food selection was varied.

2026-05-09 via Nuitee
J
Jack solo_traveller sg
9
2026-05-08 via Nuitee
C
Ceman couple lu
9
2026-05-08 via Nuitee
M
Magdalena couple pl
9
Bardzo przyjemny hotel na dłuższy lub krótszy pobyt :)
Pros:

Duży pokój z ogromną łazienką i fajnym widokiem na ośnieżone szczyty okolicznych gór :) Bardzo czysto, smaczne śniadania, bardzo dobry standard basenu oraz saun, dobry stosunek jakości do ceny :)

Cons:

Hotel delikatnie nadszarpnięty "zębem czasu" - wydaje się, że może potrzebować odnowienia, lokalizacja dobra, ale kawałek od ścisłego centrum Sarajewa. Powyższe wpływa na stosunek jakości do ceny, który w mojej ocenie jest bardzo satysfakcjonujący także ogólna moja ocena jest bardzo dobra.

2026-05-07 via Nuitee
S
Sanja solo_traveller nl
9
Het was herhalingswaard.
Pros:

Locatie was goed. Vriendelijk personeel.

Cons:

Als je later komt bij ontbijt was minden keuze, veel was er al op en niet aangevuld.

2026-05-06 via Nuitee
S
Suzana solo_traveller hr
10
2026-05-05 via Nuitee
T
Tomica couple hr
7
Vrlo dobar omjer cijene i usluge
Pros:

Odlično osoblje na recepciji, Amar i Faris. Top dečki, profesionalni, ljubazni i pristupačni!

2026-05-05 via Nuitee
D
Dalibor couple rs
8
2026-05-04 via Nuitee
B
Burak Yasir solo_traveller tr
10
2026-05-04 via Nuitee
S
Shabani couple mk
10
Pros:

Everything was perfect—being a guest at the Mövenpick Hotel.

Cons:

Just a small remark: the girls serving at the café on the terrace were a bit arrogant in their service.

2026-05-04 via Nuitee
S
Sinke78 extended_group hr
9
Pros:

Doručak je bio više od očekivanoga. Veliki izbor svega za svakoga.

2026-05-03 via Nuitee
G
Goran solo_traveller de
10
2026-05-03 via Nuitee
H
Huseyin family_with_children ae
10
2026-04-30 via Nuitee