aha Gateway Hotel Umhlanga

Hotels
8.6 (6861 reviews)
Corner Centenary Boulevard & Twilight Drive , Durban , ZA
+27 31 536 9200

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Exceptional food
Cons:
Cleanliness issues in bathrooms
Noisy location

Categories

Cleanliness
7.6
Multiple reviews mentioned cleanliness issues, particularly with bathrooms and certain areas not being up to standard.
Service
9.1
Overall, guests appreciated the friendly and helpful staff, making service a strong point.
Location
8.6
The location is generally appreciated but has been described as noisy by some guests.
Room Quality
8.6
Rooms were frequently described as clean, comfortable, and well-equipped, contributing positively to the stay.
Amenities
8.6
Amenities are generally favorable with no major complaints, but some minor issues were noted.
Value for Money
8.6
Overall value is viewed positively, with guests feeling satisfied generally with their experience.
Food and Beverage
9.1
Food was frequently mentioned as exceptional and a highlight of the stay.
Overall Experience
8.6
The overall experience is perceived positively, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:47

Property Description

Rooftop Pool and Eco-Friendly Vibe
Enjoy a refreshing dip in the rooftop pool surrounded by the hotel's green 'screen'. Embrace the eco-friendly atmosphere of aha Gateway Hotel - Umhlanga, seamlessly connected to the Gateway Theatre of Shopping.

Comfortable Rooms and Dining Experience
Relax in air-conditioned rooms with modern amenities including a bathroom, shower, and cable TV. Indulge in continental cuisine at The Fig Tree Cafe or opt for room service until 22:00. Don't miss the full English breakfast and remember to inform about any dietary needs in advance.

Conference Facilities and Connectivity
Host successful events in the hotel's 5 conference venues equipped with everything you need. Stay connected with free WiFi and ensure the safety of your belongings in the laptop safe zone.

Book your stay at aha Gateway Hotel - Umhlanga for a memorable experience!

Important information:

Please note aha Gateway Hotel - Umhlanga is located close to a music venue and increased noise levels may be experienced during your stay.

Please note that this is a non-kosher property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a busy area so guests might experience some noise.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Location

Guest Reviews

8.6
Based on 6861 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 8.6
A
Allan • solo_traveller • za
8
2026-09-19 • via Nuitee
T
Thembeka • couple • za
9
2026-09-19 • via Nuitee
R
Reece • solo_traveller • za
9
Pros:

Comfortable bed, great facilities and great breakfast with friendly staff.

Cons:

The noise of the padel courts right outside our balcony and lack of aircon

2026-09-18 • via Nuitee
M
Mathuba • solo_traveller • za
10
2026-09-17 • via Nuitee
R
Razack • solo_traveller • za
10
2026-09-17 • via Nuitee
Z
Zwivhuya • extended_group • za
10
2026-09-16 • via Nuitee
Z
Zinengi • solo_traveller • za
4
2026-09-14 • via Nuitee
S
Samukelisiwe • couple • za
9
2026-09-14 • via Nuitee
N
Ndoda • couple • za
9
2026-09-14 • via Nuitee
N
Nonku • solo_traveller • za
10
Exceptional service
Pros:

Excellent service, very helpful staff.

Cons:

Nothing.

2026-09-13 • via Nuitee
N
Ntokozo • couple • za
9
Great
Pros:

Location and cleanliness

Cons:

They must fix the Shower doors rubber since its leaks the water out while bathing

2026-09-13 • via Nuitee
N
Nontobeko • couple • za
10
I enjoyed their breakfast
Pros:

Best location

Cons:

I liked everything about this property

2026-09-13 • via Nuitee
J
Junior • couple • za
9
2026-09-13 • via Nuitee
G
govender • solo_traveller • za
10
2026-09-13 • via Nuitee
B
Bernie • extended_group • za
9
Ver good option for a business trip
Pros:

Staff were super friendly and accommodating. Rooms were neat and clean. The bed was very comfortable and well appointed.

2026-09-12 • via Nuitee
T
Thobile • couple • za
8
Beautiful place, great service from stuff, breakfast was 5*
Pros:

Perfectly located, the staff was very friendly and helpful , the breakfast was excellent.

Cons:

The air conditioning was not working to get the room warmer. Only the cooling works.

2026-09-10 • via Nuitee
S
Sunita • solo_traveller • za
10
Great vacay
Pros:

We had an amazing stay. The rooms were immaculate and the staff were always so friendly and always helpful. We loved that instead of going down for breakfast we could order in. Thank you Aha Gateway

Cons:

The music from the padel courts were a bit disturbing but overall we had an incredible stay.

2026-09-09 • via Nuitee
R
Ramakhula • couple • za
8
2026-09-08 • via Nuitee
N
Nomawethu • solo_traveller • za
10
Pros:

Superb service from front desk staff, very friendly and helpful

2026-09-08 • via Nuitee
N
Nolwandle • couple • za
10
One of the best
Pros:

Everything was extremely exceptional 👌

Cons:

None

2026-09-08 • via Nuitee