Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Limited amenities
High prices

Categories

Cleanliness
7.88
Several mentions of cleanliness issues, particularly regarding the refrigerator and overall room cleanliness.
Service
9.35
Staff are frequently described as friendly and helpful.
Location
9.39
Many reviews praise the great location, with easy access to attractions.
Room Quality
8.84
Rooms generally described as comfortable and well-kept, with some exceptions.
Amenities
7.87
Missed amenities such as a refrigerator and limited breakfast choices mentioned.
Value for Money
8.33
Some comments on high prices, but overall value perceived as fair.
Food and Beverage
8.88
Breakfast received positive feedback, but some variation noted among reviews.
Overall Experience
9.05
General sentiment is positive despite some drawbacks, many happy with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:00

Property Description

Stunning Views and Ideal Location
Boutique Hotel KARL, nestled in Lucerne's Old Town, offers picturesque views of Mount Pilatus, the Titlis Mountain Range, and the tranquil river.

Complimentary Amenities
Enjoy a delightful buffet breakfast each morning and indulge in free coffee and tea throughout the day during your stay at Boutique Hotel KARL.

Convenient Services
Benefit from public parking right in front of the hotel or opt for private parking upon request. Plus, receive expert excursion advice from our attentive staff members.

To experience luxury, convenience, and breathtaking views, book your stay at Boutique Hotel KARL today.

Important information:

The reception is open daily between 07:00 and 22:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.7
Based on 3419 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.05
B
Brenda • couple • us
7
Convenient to restaurants, old town, local neighborhood
Pros:

I liked being close to everything but not in the busy areas. Pretty views on balcony. It was clean, breakfast was very good. It was much more affordable than many other hotels in the area.

Cons:

Rooms were small and very basic. Not enough areas to unpack clothing

2026-09-19 • via Nuitee
N
Näf • solo_traveller • ch
9
2026-09-19 • via Nuitee
J
joseph • couple • us
8
Excellent location staff and breakfast
Pros:

The location and the room seas great

Cons:

The beds were uncomfortable with sagging

2026-09-19 • via Nuitee
M
Michal • couple • cz
9
Cons:

Parkovani

2026-09-19 • via Nuitee
E
Evelyne • couple • fr
8
Parfait pour un court séjour
Pros:

Hôtel très bien situé, en plein centre de Lucerne tout en étant au calme avec vue sur la rivière. Chambres confortables avec tout pour se préparer un café ou un thé.

2026-09-19 • via Nuitee
S
Samar • extended_group • us
10
Pros:

Staff, room and cleanliness

2026-09-19 • via Nuitee
V
Vahid • solo_traveller • us
9
Great hotel with convenient parking
Pros:

Location , breakfast and cleanliness

2026-09-19 • via Nuitee
K
Karolina • solo_traveller • au
9
2026-09-19 • via Nuitee
R
Richard • couple • us
8
Adequate
Pros:

Nice river view and somewhat good location. Great shower!

Cons:

No pickup from train station.
Room very small

2026-09-18 • via Nuitee
P
Petr • couple • cz
8
2026-09-17 • via Nuitee
D
David • solo_traveller • us
9
2026-09-17 • via Nuitee
C
Claire • couple • au
9
Lovely place to stay & enjoy Lucerne - would recommend
Pros:

Lovely quant Hotel in a quiet area of the city, still on the water but only a leisurely walk to all of the restaurants, shops & the train station. Staff very helpful with recommendations of what to do in Luzern & a beautiful breakfast in the restaurant every morning was enjoyed by our group of 4.

Cons:

A little warm at night - no air conditioning & heavy bed covers.

2026-09-16 • via Nuitee
N
Nicolaou • extended_group • cy
5
Very good
Pros:

Location and staff personalities

Cons:

Room little expensive i know is swiss

2026-09-16 • via Nuitee
J
janine • solo_traveller • au
8
2026-09-16 • via Nuitee
K
Kuan-Ting • couple • tw
9
Awesome
Pros:

Breakfast is pretty nice, hotel location is just nearby Musegg Wall and Chapel Bridge

Cons:

Na

2026-09-16 • via Nuitee
T
Teresa • solo_traveller • es
10
Hotel cèntric i de molt bona qualitat
Pros:

L'hotel està molt ben situat i es pot anar a peu a tot arreu. Darrere mateix hi ha les muralles de la ciutat amb les torres que es poden visitar i és gratuit.
Vam tenir una habitació familiar, molt gran i distribuida en 2 habitacions separades.
La noia de recepció ens va informar molt bé de tot el que podíem fer.
L'esmorzar també era molt complet.u

Per tant un hotel molt recomanable i ens va encantar!!

Cons:

Res

2026-09-15 • via Nuitee
A
alejandro emilio • solo_traveller • ar
10
Hotel hermoso bien ubicado
Pros:

El hotel es acogedor y muy calido, con una ubicación excelente. La atención de Nils sin duda fue lo mejor!

2026-09-15 • via Nuitee
C
Camille • extended_group • us
7
Perfect location and great staff but not very comfy
Pros:

The location, the breakfast and the staff was great!

Cons:

The pillows were so flat that we had to request for another set just to make it comfortable. And the ceiling fan in our room made clicking sounds when set on high

2026-09-15 • via Nuitee
M
Michael • couple • ca
8
Pros:

The breakfast was excellent. The location was great and the hotel was very quiet.

Cons:

There was no AC, but there were fans provided in the room.

2026-09-14 • via Nuitee
R
Robert • couple • us
9
Excellent staff, breakfast and location although room was hot.
Pros:

The stag were very helpful, excellent breakfast, and nice scenery from window.

Cons:

Room was hot. Fans helped.

2026-09-14 • via Nuitee