Hotel Collingwood BW Signature Collection

Hotels
BW Signature Collection by Best Western
8.8 (1790 reviews)
11 Priory Road , Bournemouth , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Delicious Food
Comfortable Environment
Cons:
Cleanliness Issues
Room Maintenance Needed
Noise Issues

Categories

Cleanliness
8.13
Some areas in the room needed a little tlc; the hotel is described as slightly tired.
Service
9.6
Staff were excellent, friendly, and accommodating throughout multiple reviews.
Location
9.14
Central location noted positively in several reviews.
Room Quality
8.09
Some discomfort from bed quality and damp in places was mentioned.
Amenities
8.62
Spa and swimming facilities were appreciated.
Value for Money
8.58
Generally positive sentiments about value during the Christmas break.
Food and Beverage
9.13
Food served was well presented, tasty, and plentiful during the stay.
Overall Experience
9.1
Overall experience was memorable and exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:08

Property Description

Luxurious Amenities and Leisure Facilities

Hotel Collingwood BW Signature Collection offers a range of luxurious amenities, including a heated indoor swimming pool, hot tub, games room, and billiards for guests to enjoy during their stay.

Delicious Dining Options

Guests can indulge in a freshly cooked full English breakfast each morning, along with a selection of cereals, pastries, and fresh fruit. The hotel's elegant Gold Room serves a varied menu using fresh local produce and fine wines, providing guests with a delightful dining experience.

Convenient Location

Conveniently located just a 5-minute walk from Bournemouth Pier and Seafront, and 350 meters from Bournemouth International Centre, Hotel Collingwood BW Signature Collection is the perfect choice for both leisure and business travelers. Book now to experience the epitome of comfort and luxury.

Important information:

Please note that this property cannot accommodate same-sex group bookings, including hen and stag parties.

Family Rooms are available on request, subject to availability and extra charges.

Guests are kindly advised that the hotel frequently hosts weddings, Christmas parties and receptions, which may result in some noise. Guests with concerns about potential disturbances are encouraged to contact the hotel in advance to confirm event schedules.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8.8
Based on 1790 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.1
A
Alexander solo_traveller gb
5
2026-07-24 via Nuitee
R
Rehuan couple gb
6
Not booking here again.
Pros:

The quality of the rooms did not resemble the photos at all. Decor was very bold and I’m still confused with the dark green colour rooms.
Felt slightly claustrophobic and hotel was packed with old age pensioners.
A few of us guests under 50 spent a lot of the time at the bar joked that we ended up in a retirement home.

Cons:

The room, low quality and horrific decor.

2026-07-24 via Nuitee
M
mocanu couple gb
3
Pros:

The swimming pool and spa was nice

Cons:

We paid £220 for a night at this hotel, when we arrived at the hotel they gave us a room on the ground floor next to the main street that was very noisy that you can hear every car that is passing on the street and every person that is walking on the street and barely sleep all night

2026-07-23 via Nuitee
K
Katie family_with_children gb
1
2026-07-23 via Nuitee
N
nasir Hussain solo_traveller gb
10
Pros:

I liked the hospitality the breakfast was great the swimming and Jacuzzi sauna was good

Cons:

No fridge and drinking water they could improve on that

2026-07-22 via Nuitee
I
Isabelle family_with_children fr
10
Pros:

Tout était parfait, et le personnel aux petits soins.

Cons:

Rien.

2026-07-21 via Nuitee
C
Christopher couple gb
8
2026-07-20 via Nuitee
M
Michael couple at
8
Tolles Personal, gutes Frühstück, good old English School.
Pros:

Frühstück gut und mehr als ausreichend, Personal sehr freundlich und bemüht, in den Spitzenzeiten dennoch fast ein wenig überfordert mit der Kapazität der Gäste.

Cons:

Bei den Zimmern ließen sich die Fenster nur sehr gering öffnen, dadurch war es anfangs im Zimmer sehr heiß. Es gab unvermutet eine E-Ladestation, dies hat sehr geholfen.

2026-07-20 via Nuitee
G
Gordon solo_traveller gb
10
Warm and welcoming
Pros:

The staff of this hotel are absolutely excellent. Nothing is too much trouble. Our bedroom was beautifully decorated lovely and airy. The swimming pool was an excellent bonus location is ideal and the hotel has a great large car park.

2026-07-20 via Nuitee
G
Gordon solo_traveller gb
10
Fabulous stay
Pros:

The hotel is nicely decorated and clean. Our room was spacious, comfortable with a nice bathroom. Staff were kind and attentive. We had a great meal at the restaurant and a lovely cooked to order breakfast.

2026-07-19 via Nuitee
L
Lackco solo_traveller gb
4
Pros:

I like the fact that it was not far away from town and easy access to food.

Cons:

The room was not clean at all for our stay. The towels were changed, not all at times. Floor was making noise when you walk, I could feel the springs in the mattress on my back and sides. I was always sore the night after. Some staff were not friendly at all.
No lift to the car park.

2026-07-19 via Nuitee
C
Caryl couple gb
7
excellent location, lovely staff
Pros:

Location was close to beach (7-8 mins away), although long set of steps down to reach beach. 10 mins away from Pier. Breakfast was good, with a wide range, although I would have appreciated more fresh fruit (rather than tinned)
Room was a good size, although overlooking the car park and out side bar meant it was quite noisy.
Bathroom was tiny and very difficult to negotate as the sink overhung the toilet! Also sinkplug did not work, managed to prise it off, to find plughole full of hair - yuck!!
Staff were very lovely and happy to do anything asked.
Pool was was lovely touch, especially during a heatwave - water was cool and a refuge from the heat.
The rooms are NOT airconditioned, which means you have to have the windows open, which can be noisy.

Cons:

The bathroom - sink overhung the toilet
plug didnt work, and when we prised it off, sink was full of old hair

2026-07-19 via Nuitee
J
Jack couple gb
10
Brilliant short getaway!
Pros:

The Hotel has wonderful facilities such as a swimming pool, sauna & jacuzzi. I also loved the bar with a great selection of cocktails. Breakfast was delicious. The staff were all lovely!

Cons:

I wish i booked direct so i could get free car parking :(, my fault tho not the hotels.

2026-07-19 via Nuitee
M
Maneesh solo_traveller gb
5
2026-07-19 via Nuitee
F
Frank extended_group us
9
Pros:

The staff were extremely friendly and helpful. The breakfast was outstanding.

Cons:

No air conditioning during a heatwave was difficult, but they provided a fan which helped.

2026-07-18 via Nuitee
J
Julie couple gb
5
Needs a refurb on the communal areas
Cons:

The property looks tired. Whilst the room was OK the communal areas could do with an update.

Also, when we left there was homeless people sleeping in the car park

2026-07-18 via Nuitee
J
John couple gb
10
Family friendly stay
Pros:

Friendly staff, nice large family rooms with great facilities.
Perfect for family stay with swimming pool and games room

Cons:

Nothing

2026-07-18 via Nuitee
K
Katarzyna solo_traveller gb
10
2026-07-18 via Nuitee
S
Sita extended_group gb
10
Fantastic time awo
Pros:

I loved everything, nothing to fault, food was lovely and staff was exceptional. My friend is picky when it comes to food but she had no issues finding something to eat both dinner and breakfast

2026-07-18 via Nuitee
C
Carol couple gb
10
Amazing stay! Superb service.
Pros:

Amazing stay! Superb service. Lovely staff

2026-07-18 via Nuitee