City Center Hotel

Hotels
8.7 (1924 reviews)
Austurstræti 6 , Reykjavík , IS

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
8.44
Some cleanliness issues were noted with the bathrooms and a drain smell from the bathroom.
Service
9.41
Staff were highly praised for being friendly and helpful throughout the stay.
Location
9.45
The location was described as excellent, central, and ideal for walking.
Room Quality
8.9
Rooms were noted to be comfortable and spacious, though some were considered small for multiple guests.
Amenities
7.93
Some amenities were lacking, such as insufficient coffee capsules and absent breakfast options.
Value for Money
8.89
Good value was indicated, especially for the location.
Food and Beverage
7.44
Breakfast was not provided, which some guests expected.
Overall Experience
9.11
Many guests expressed a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:27

Property Description

Central Location
City Center Hotel is conveniently located in Reykjavík, close to iconic landmarks like Hallgrímskirkja Church and Solfar Sun Voyager. Explore the city easily with major attractions just a stone's throw away.

Modern Amenities
Enjoy a comfortable stay in our 3-star accommodation featuring well-equipped guest rooms with flat-screen TVs, coffee machines, and free WiFi. Relax in a cozy setting with city views available in selected rooms, ensuring a memorable experience.

Convenience at Your Fingertips
Experience top-notch services including a 24-hour front desk, airport transfers, and a concierge service. With popular points of interest like Reykjavik Old Harbour and Harpa Concert Hall nearby, City Center Hotel is the perfect choice for your stay in Reykjavík.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KEF

Location

Guest Reviews

8.7
Based on 1924 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 7.44
Overall Experience: 9.11
G
Giovanna • couple • it
6
Pros:

La posizione centralissima. La pulizia delle camere e del bagno. Lo stile molto moderno e interessante.

Cons:

La tecnologia va benissimo ma non esiste una persona alla reception a cui rivolgersi. MAI. Si fa tutto tramite codice e se hai bisogno chiamando qualcuno. Una persona alla reception almeno durante il giorno dovrebbe esserci per risolvere le emergenze. La strage luggage non è segnata. Non esiste un bar. Neanche un frigo da cui prendere una bottiglia d'acqua. Insomma la tecnologia è fantastica ma troppa no.

2026-10-30 • via Nuitee
A
achilleas • couple • gr
5
Cons:

Als wir im Zimmer kammen war in der toilete der papierkorb voller kloopapier noch von den anderen gästen das bad war also nicht suaber

2026-10-29 • via Nuitee
D
Dieter • couple • it
7
Pros:

Sehr ansprechend eingerichtet.

Cons:

Durch die Lage in der Innenstadt sehr laut wenn grölende und betrunkene Touristen durch die Altstadt ziehen.

2026-10-28 • via Nuitee
K
Katherine • solo_traveller • us
8
2026-10-28 • via Nuitee
S
Simona • couple • it
7
Bella struttura Art Déco, ma pulizia da migliorare
Pros:

Posizione ottima e struttura Art Déco davvero molto bella e affascinante

Cons:

Pulizia delle camere, decisamente migliorabile. Ho trovato polvere e persino una lente a contatto sotto il comodino, segno di una pulizia poco accurata.

2026-10-27 • via Nuitee
R
Rakel • couple • is
4
Cons:

Sjúskað herbergi. Niðurfall í ólagi.
Ræstingin labbaði inná herbergið 2 klst fyrir útritun.

2026-10-25 • via Nuitee
H
Heiðrún • couple • is
9
2026-10-25 • via Nuitee
K
Katherine • solo_traveller • us
9
Pros:

The bar man was very helpful and well informed

2026-10-23 • via Nuitee
M
Marcos • solo_traveller • es
8
2026-10-22 • via Nuitee
N
Najmoutdin • extended_group • be
8
2026-10-21 • via Nuitee
O
Olive • solo_traveller • gb
8
Got off to a bad start but chambermaid saved the day!
Pros:

Hotel was centrally located and perfect for getting around Reykjavik.

The chambermaids were the only on-site staff we met and they were very helpful.

Cons:

The fact that we booked it on the basis that it was staffed 24x7 and then we received a mail to say that they’ve gone remote!

I emailed over a month in advance to request a room on the same floor as my friend and, if possible, at the back of the hotel in the quieter part. Also requested an early check-in if possible. I received a reply saying that these requests would be considered.

I arrived on the day to find I could not access the room I was allocated and actually set off the alarm!!! Turns out I didn’t have a room allocated to me. My friend got a room on the 4th floor and had access to it immediately. Luckily the chambermaids were on site and one of them was very helpful and found a room for me but it had to be cleaned first! I ended up on the 2nd floor at the front of the hotel and no early check-in. So a waste of all my email requests.

The room was fine and good value - very clean and as it wasn’t a weekend, it was quiet. Beds are very comfortable and I slept really well.

Thanks to the chambermaids (and one in particular) who was very helpful.

2026-10-20 • via Nuitee
G
Gia • solo_traveller • us
9
Delightful hotel stay in Reykjavik city center
Pros:

The hotel was in a great location and appreciated the code system to enter the room instead of having to keep a key. Although not on site the staff was very responsive and helpful.

Cons:

Really no down side beyond just how expensive hotels are in general in Iceland.

2026-10-19 • via Nuitee
G
Gia • solo_traveller • us
9
Great stay in downtown Reykjavik
Pros:

Great location. The bed and room were very comfortable and the shower had great water pressure. Also appreciated the radiator in the bathroom for the chilly mornings. Was skeptical at first but having a code instead of a room key was super convenient and the remote staff very responsive.

Cons:

Nothing really.

2026-10-19 • via Nuitee
K
Katharina • couple • de
9
2026-10-18 • via Nuitee
M
Melissa • solo_traveller • gb
8
A good choice convenient for the airport bus and a cute hotel
Pros:

Quieter than expected though this was low season. Well-appointed room. Stylish.

Cons:

Réception is self check in— actually not a problem as it worked perfectly but I saw no staff there during my stay

2026-10-17 • via Nuitee
Y
yukaripapa • couple • jp
4
2026-10-15 • via Nuitee
B
Bailey • couple • gb
3
Auto check in not working if there is a problem
Pros:

Good location, comfortable bed and bedding

Cons:

Bathroom not clean. Drain unclean and hair stuck on tiles. Slippery tiles. Constantly cut off when trying to talk to someone about the confusion of the room. Late notification of room change number.

2026-10-15 • via Nuitee
R
Richard • solo_traveller • us
9
Would definitely stay again
Pros:

The location was great central to all sites and most things were not long walks away

2026-10-14 • via Nuitee
R
Robert • couple • ie
9
Pros:

Location was great.

Cons:

We had a king size bed, but it was a tight squeeze. Having said that, when we returned to Dublin we booked there AGAIN.

2026-10-12 • via Nuitee
P
prof.luighi • solo_traveller • es
10
No personal pero confortable
Pros:

El alojamiento estaba en el centro y muy bien comunicado. Me gustaro mucho las instalaciones. La calefacción era excepcional, al igual que la higiene y el confort.

Cons:

No me gustó que el alojamiento no contara con personal, ya que estaba todo automatizado y tampoco me gustó que no tuviera consigna. tampoco me gustó que escribiera un correo electrónico para buscar una solución para la consigna de las maletas antes de mi partida y no me respondieran.

2026-10-09 • via Nuitee