Best Western Sukhumvit 20

Hotels
•
Best Western Plus
8 (1317 reviews)
17 Sukhumvit Soi 20 Klong Toey , Bangkok , th

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities
Breakfast not available

Categories

Cleanliness
7.5
Several reviews mentioned issues like dirty grout and a cockroach in the bathroom.
Service
9
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9
Guests frequently praised the excellent location near shopping and transport.
Room Quality
8
Rooms are mentioned as clean and comfortable, with a few exceptions regarding specific facilities.
Amenities
7.5
Limited offerings like the swimming pool and breakfast caused some dissatisfaction.
Value for Money
8.5
Guests noted good value compared to the experience provided.
Food and Beverage
6.5
Issues with breakfast availability were highlighted in a few reviews.
Overall Experience
8
General sentiment was positive, but some concerns about cleanliness affected the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:08

Property Description

Stunning Rooftop Restaurant with Bangkok Skyline Views

Luxurious Rooms with Modern Amenities
Experience modern comfort with floor-to-ceiling windows, iPod docks, 32-inch flat-screen cable TV, and DVD player. Refresh in private bathrooms with complimentary toiletries and enjoy free bottled water from the minibar.

Delicious Dining Options
Indulge in delectable meals and cocktails at Rewind Eatery & Bar on street level. For a breathtaking dining experience, head to the rooftop restaurant offering a daily breakfast buffet and a la carte menu for lunch and dinner.

Book your stay at Best Western Plus@20 Sukhumvit now to enjoy a perfect blend of luxury and convenience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for THB 500 per person per night when using an existing bed.
    People 6 years old and over stay for THB 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1317 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 8
D
dhaouadi • solo_traveller • ae
8
2026-06-17 • via Nuitee
D
David Salim • extended_group • id
8
2026-06-16 • via Nuitee
A
Ahmad • solo_traveller • jo
9
Excellent
Pros:

Excellent location

Cons:

Noisy air-conditioning at night

2026-06-15 • via Nuitee
B
Bruna • solo_traveller • pt
10
2026-06-15 • via Nuitee
H
Hla Myat • couple • th
8
2026-06-14 • via Nuitee
D
daniel • couple • ae
10
Great value for money
Pros:

The location was great and the staff were so helpful great value for money

Cons:

The staff

2026-06-14 • via Nuitee
B
Bashir • family_with_children • pk
1
2026-06-11 • via Nuitee
H
HSIANG-LING • couple • tw
7
Cons:

冷氣不冷

2026-06-08 • via Nuitee
R
Relax46267018696 • Friends getaway
10
Stay
Pros:

Great place to stay & very helpfull. Good support from Aree & Chitra

2026-06-06 • via Tripadvisor
M
Mark • couple • au
8
Pros:

Closeness to the MRT

Cons:

No pool

2026-06-06 • via Nuitee
S
Sidhant • solo_traveller • au
10
2026-06-06 • via Nuitee
K
kevin • couple • nl
10
Amazing
Pros:

The staff were excellent

Cons:

Loved everything

2026-06-05 • via Nuitee
C
CHIH-YU • extended_group • tw
8
Pros:

The location is near Emsphere and BTS, and there is a 7-11 around. It's a convenient and quiet hotel.

2026-06-04 • via Nuitee
T
Tomoko • couple • jp
6
良いけど、次回はない
Pros:

お部屋の広さ
インテリアがシンプル
清潔感
静か

Cons:

フロントが狭い
フロントが地下駐車場みたい
スクンビット通りから　
曲がって奥すぎた
ルームカードが1枚しかない

2026-06-04 • via Nuitee
W
Wouter • couple • nl
10
2026-06-02 • via Nuitee
I
Ishida • solo_traveller • jp
4
2026-06-02 • via Nuitee
K
Klaus-Peter • couple • de
6
Mit Frühstück im Hotel wäre es besser, da man nicht das Hotel verlassen müsste
2026-06-01 • via Nuitee
K
ketan • family_with_children • in
8
If fit enough to carry your luggage and food not required one can stay here
Pros:

Room is big and clean

Cons:

No breakfast and no staff to carry luggage to and from room

2026-05-31 • via Nuitee
C
Cedric • couple • th
10
2026-05-27 • via Nuitee
O
Oleksii • couple • ua
6
2026-05-27 • via Nuitee