Pets allowed

Facilities

Full-service spa
Fitness facilities
Carport
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Good location
Relaxing spa
Delicious pizza
Cons:
Room cleanliness issues
Service inconsistencies during breakfast

Categories

Cleanliness
7.65
Some reviews mentioned unclean rooms with dust and cobwebs.
Service
9.15
Mixed reviews; while some mentioned issues, others praised the staff's cordiality.
Location
9.15
Consistently praised for its great location.
Room Quality
7.65
Complaints about temperature and maintenance issues in rooms.
Amenities
8.65
Many positive remarks about the spa and breakfast variety.
Value for Money
8.15
Some mentioned that the price did not match the quality experienced.
Food and Beverage
8.15
Good quality food but issues with service during breakfast.
Overall Experience
8.65
Overall relaxing despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:47

Property Description

Welcome to Palazzo della Scala Spa Hotel Suites & Apartments, your ideal getaway in the heart of Lazise.

Indulgent Spa Retreat
Unwind in our full-service spa, offering rejuvenating massages, body treatments, and luxurious facials designed to pamper your senses.

Luxurious Poolside Experiences
Dive into relaxation with our three shimmering outdoor swimming pools, two hot tubs, and a soothing sauna, perfect for a refreshing day in the sun.

Dining and Entertainment
Savor delectable dishes at our two on-site restaurants or opt for convenient room service. Join fellow guests for a complimentary reception each evening and unwind with a drink at our bar/lounge or poolside bar.

Experience the allure of Lazise. Make your reservation today for a getaway you won't forget!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: VRN

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pet max weight (per pet) in lb is 26

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 1321 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
A
Anna • couple • ie
7
2026-06-13 • via Nuitee
E
Erika • family_with_children • it
9
2026-06-12 • via Nuitee
N
Nicola • family_with_children • ch
10
Pros:

Posizione centrale
Camera ampia e molto pulita
Personale molto disponibile

2026-06-11 • via Nuitee
A
Andrea • couple • it
5
Deludente
Pros:

La struttura

Cons:

Personale assolutamente non all’altezza della struttura e del prezzo pagato a notte.
Poco pulito

2026-06-09 • via Nuitee
H
Helen • couple • gb
8
Nice relaxing hotel close to the main area
Pros:

Lovely bar and wellness centre

Cons:

Friendly staff nice relaxing environment

2026-06-09 • via Nuitee
N
Nicole • couple • de
4
Der Preis ist hier nicht angemessen und viel zu teuer und verbesserungswürdig.
Pros:

Das Frühstück war reichlich, gut und das Personal war sehr freundlich.
Die Zimmer waren sehr geräumig und das Bett war super bequem.

Cons:

Das Zimmer Nr. 8 war sehr hellhörig, was leider sehr sehr störend war. Im Badezimmer ging der Klodeckel nicht zu und der Wasserhahn war sehr schwer zu bedienen. Die letzten 2 Punkte sind zwar Kleinigkeiten aber darf bei so einem Preis nicht sein, vorallem wurde das Zimmer zuvor abgenommen, da wir eher nicht rein konnten.

2026-06-07 • via Nuitee
A
Anja • solo_traveller • at
9
Tolles Hotel mit einem Manko
Pros:

Das Personal war sehr zuvorkommend. Die Poollandschaft ist wirklich großartig. Die Zimmer sind sehr groß und komfortabel eingerichtet. Die Lage ist top. In wenigen Minuten ist man in der Altstadt von Lazise.

Cons:

Wir hatten ein Zimmer im Erdgeschoss direkt neben der Hauptstraße und gegenüber der Rockbar. Es war sehr laut. Zudem hat man bereits in den frühen Morgenstunden das Personal gehört (Besteck reinigen usw). Für 2 Nächte ok, aber für einen längeren Aufenthalt ist diese Zimmer nicht geeignet.

2026-06-07 • via Nuitee
T
Tanja • solo_traveller • at
10
2026-06-07 • via Nuitee
Q
QueenT1 • solo_traveller • cz
8
Pros:

Hotel ma dobrou lokalitu a je hezky vybaveny i kdyz je videt, ze je uz starsi. Vse je ciste. Personal mily.

Cons:

Meli jsme pokoj s bazenem, ale ve skutecnosti se nejednalo o bazen, protoze hloubka je tak 30cm max. Takze spise broditko ve kterem si nezaplave ani dite. Snidane jsou dost prumerne. Malo zeleniny a ovoce a zadne lokalni produkty. Spise uriven 3*. Hotelovy bazen je ok, ale neni tam dostatek lehatek, takze kdyz prijdete po obede, pravdepodobne si nelehnete. Pomer cena/vykon nic moc.

2026-06-06 • via Nuitee
M
Miriam • family_with_children • de
10
Pros:

Amazing hotel! Very family and dog friendly. Perfect location for walking to Lazise with a nearby playground. Rosie and staff were extremely helpful and went above and beyond multiple times during our stay.

The usage of hotel bicycles were included in the stay and Rosie even had a child seat and child trailer installed on one of the bikes and we rode to Bardolino.

There's a cinema, a spa, a kids game room (split into a toddler area with a ball pit, and a youth area with a ping pong table, foosball table, chess and large connect four set), an adult game room with billiards.

The breakfast was scrumptious. Daily offering of: omelettes, pancakes, yogurt / granola, fruits and veggies, assorted cheeses, sliced meats, a juicer and fruit/vegetables to be used, a gluten free table, and a dessert table. Still or Sparkling Water as well as 3 types of juice were available.

The pool area is relaxing and well designed. You can't see the guests across half of the pool and it feels much private and relaxed. Half of the pool has a sandy bottom with shallow areas for toddlers / children to play.

Rosie even organized trips for us to nearby cities.

Can highly recommend it and would gladly stay here again!

Cons:

Unfortunately no good coffee machine at the pool.

2026-06-06 • via Nuitee
O
Otto • couple • de
9
sehr zufrieden
2026-06-06 • via Nuitee
E
Erich • couple • at
7
2026-06-06 • via Nuitee
N
Nehal • family_with_children • il
10
Pros:

אהבנו הכל
מלון נהדר
צוות נפלא
קיבלנו סויטה בגג דבר שלא היה נוח בכלל
דיברנו עם צוות הקבלה ששדרג לנו לסויטה ענקית מהממת
בלי להוסיף כסף
נהנינו מכל רגע

2026-06-02 • via Nuitee
S
Sylvia • couple • de
7
Es war ein wunderschöner, erholsamer Aufenthalt.
Pros:

Die Altstadt ist fußläufig schnell zu erreichen. Der Pool ist wunderschön, der Garten sehr gepflegt. Das Personal ist freundlich und engagiert. Das Frühstück lässt keine Wünsche offen.

Cons:

Das Bad in der sonst sehr geräumigen Suite fanden wir etwas eng.
In unserem Zimmer hat man die viel befahrene Straße sehr gehört.

2026-06-02 • via Nuitee
D
Daniela • extended_group • it
8
Pros:

Piscina e giardino

Cons:

Spazi comuni di accesso dal garage non curati

2026-05-31 • via Nuitee
M
Miles • family_with_children • gb
5
Nice but not worth the price.
Pros:

Spa and pool are nice. Good location and breakfast is great.

Cons:

Had a significant up change for the children to stay. Made error when booking and was told to pay €200 per night for both children. This made the whole booking value not worth it.

2026-05-30 • via Nuitee
I
Irene • couple • it
8
2026-05-26 • via Nuitee
A
Anja • solo_traveller • de
7
Pros:

Besonders freundliches Personal

2026-05-26 • via Nuitee
K
Katrin • couple • de
10
Pros:

Tolle Lage. Mitten in Lazise

Cons:

Es gab eine kleine Unstimmigkeit mit dem Zimmer. Wir bekamen ein großzügiges Angebot und haben eine Suite bewohnt. Prosecco gab es auch noch 😊

2026-05-25 • via Nuitee
F
Federico • solo_traveller • it
9
2026-05-25 • via Nuitee