Palazzo della Scala Hotel - Luxury Suites & Spa

Hotels
8.8 (1518 reviews)
Via Gardesana 54 , Lazise , IT

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent spa and relaxing facilities
Friendly and attentive staff (specific praise for Rosy)
Great central location close to old town
Clean and comfortable rooms (some upgraded to family suite)
Good, varied breakfast
Child-friendly and good for families
Cons:
Pool maintenance issues (green water, pump problems) during some stays
Value concerns for high room rates
Occasional indifferent service at checkout
Breakfast area hygiene (birds) reported by guests
Noise from children/pool area and nearby outdoor bar/bikers at times

Categories

Cleanliness
8.5
Mixed signals: several guests explicitly praised clean rooms, but reports of a green/unclean pool and occasional room-condition complaints lower the score slightly.
Service
9.3
Mostly very positive: multiple mentions of friendly, attentive staff (named praise for Rosy); isolated negative experience at checkout reduced the score a little.
Location
9.2
Consistently praised as excellent and very close to the old town; multiple reviewers highlighted the convenient location.
Room Quality
8.2
Generally comfortable and sometimes upgraded (family suite), with clean and well-kept rooms noted, but some guests felt room condition/photos did not match the high price.
Amenities
9
Spa and pool facilities are a major positive (spacious, tranquil spa, kids loved the pool), though pool maintenance issues were reported during some stays.
Value for Money
7.6
Several guests questioned the price (one mentioned ~€500/night) and noted lost value when amenities (pool) were impaired, lowering perceived value.
Food and Beverage
8.6
Breakfast described as good and varied by multiple guests; isolated hygiene issues (birds at breakfast) and mixed comments about on-site food temper a higher score.
Overall Experience
10
Overall very positive sentiment across many reviews (lovely stays, excellent ambience, strong recommendations), justifying a top score despite some service/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:28

Property Description

Luxurious Accommodations and Scenic Views

Indulge in the charm of Lake Garda at Palazzo della Scala Spa Hotel Suites & Apartments, where tradition meets sophistication in Lazise. Our well-appointed suites offer stunning views of the lake or the historic Lazise Castle, while our apartments provide modern amenities like air conditioning and smart satellite TV, ensuring a comfortable stay for all guests.

Relaxation and Wellness

Unwind in style at SCALA SPA and our lush garden featuring three heated swimming pools. Our Wellness Center boasts a variety of facilities including saunas, Turkish bath, and a hydromassage tub with salt water, perfect for rejuvenation. Stay active at the gym or treat yourself to wellness treatments in our serene cabins.

Amenities Galore

Enjoy a seamless stay with our range of services, from a covered garage and free bicycle rentals to entertainment options like a cinema room and billiards. Families will appreciate our Kids Play Room, ensuring a memorable experience for guests of all ages.

Book now for an unforgettable getaway at Palazzo della Scala Spa Hotel Suites & Apartments.

Important information:

Children aged 15 years and below can only use the Relax Whirlpool of Spa Della Scala from 09:00 to 14:00 under adult supervision.

Use of the spa is limited to 5 hours when booking the Suites with Private Pool and Spa.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: VRN

Location

Guest Reviews

8.8
Based on 1518 reviews
Cleanliness: 8.5
Service: 9.3
Location: 9.2
Room Quality: 8.2
Amenities: 9
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 10
S
Stefan • family_with_children • at
8
Pros:

Das Hotel liegt sehr nahe der Stadt und mit Haustieren sehr empfehlenswert.

2026-10-31 • via Nuitee
A
Anton • couple • de
7
Alles in allem war der Aufenhalt gut
Pros:

Freundliches Personal und sehr gute Lage

Cons:

Wellnessbereich war nicht durchdacht der Whirlpool war für uns nicht sicher ins Becken zu kommen kein Geländer und der „Innenpool war gerade mal Knietief schwimmen unmöglich

2026-10-31 • via Nuitee
Y
Yuliia • family_with_children • si
7
В общем все хорошо было. Персонал хороший. Еще мне очень понравилось то что я делаю в каждом отеле с детьми 13 и 15 лет.
Pros:

Величина апартаментов .

Cons:

Что было очень сильно холодно. 🥶 ставили кондиционер на обогрев но он дул холодным. Мы ходили греться в душ . Пришлось идти теплые пижамы покупать. Было не приятно спать в холоде. Не работал джакузи в ванной. Поломан. В одной из комнат где была ванная не возможно было набрать полную ванную не закрывалось до конца и вода вытекала .

2026-10-31 • via Nuitee
S
Sarune • couple • lt
9
2026-10-30 • via Nuitee
G
Giulia • couple • it
9
2026-10-29 • via Nuitee
K
Karin • couple • at
7
Gute Nähe zum Zentrum
Pros:

Lage

Cons:

Beim Frühstück ist nicht wirklich alles frisch.

2026-10-29 • via Nuitee
J
Jasmin • family_with_children • de
8
Schöne Tage in diesem Hotel gehabt
Pros:

Tolles Frühstück(siehe Foto), tolle Lage als Ausgangspunkt für Ausflüge. Zentral gelegen. Nettes Personal. Kinder und Hundefreundlich

Cons:

Es war an manchen stellen nicht sauber geputzt.
(Siehe Fotos)

2026-10-28 • via Nuitee
D
Dzenis • family_with_children • at
7
2026-10-26 • via Nuitee
R
Ramona • family_with_children • de
9
Dieses Hotel war eine gute Wahl!
Pros:

Unterkunft ist wie beschrieben! Italienischer Charme trieft auf modernen Komfort!
In diesem Hotel findet man alles für einen perfekten Urlaub!

Cons:

Lage ist perfekt, nur wenige Gehminuten zum Gardasee und in die wunderschöne Altstadt! Ideal für Familien mit Kleinkind!

2026-10-25 • via Nuitee
J
Jana • family_with_children • de
9
2026-10-24 • via Nuitee
D
dino • couple • hr
10
Nice & quite stay
Pros:

Very specious room, good spa & wellness facilities, very nice breakfast. Friendly staff.

Cons:

Charis in the restaurant a bit too low.

2026-10-23 • via Nuitee
M
Michele • couple • it
10
2026-10-23 • via Nuitee
C
Christian • couple • de
9
Ein rundum gelungener Aufenthalt 👏
Pros:

Tolle Lage des Hotels , sehr freundliches Personal, Mega Pool Anlage, sehr gutes Frühstück und Abendessen! Sehr zu empfehlen das Hotel!!

2026-10-23 • via Nuitee
L
Lorena • couple • de
10
2026-10-22 • via Nuitee
R
Rovena • couple • de
10
Superschöner, entpannender Aufenthalt.
Pros:

Super freundliches Personal, hundefreundlich, sehr liebevoll alles. Tolle Anlage, top Lage nach am See und zu Fuss auch gleich in der Stadt. Schöner Ausblick vom Balkon auf See und Burg.

2026-10-22 • via Nuitee
M
Maurizio • couple • it
8
2026-10-20 • via Nuitee
A
Andrea • couple • it
9
Rapporto qualità prezzo elevato ma non ho avuto problemi.
Pros:

Struttura , posizione colazione e bar

Cons:

Spa

2026-10-20 • via Nuitee
G
Ghilardini • couple • it
8
2026-10-20 • via Nuitee
E
engelien • couple • nl
10
2026-10-20 • via Nuitee
A
Alexia • family_with_children • ch
9
2026-10-20 • via Nuitee