Pets allowed

Facilities

Full-service spa
Fitness facilities
Carport
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Good location
Relaxing spa
Delicious pizza
Cons:
Room cleanliness issues
Service inconsistencies during breakfast

Categories

Cleanliness
7.65
Some reviews mentioned unclean rooms with dust and cobwebs.
Service
9.15
Mixed reviews; while some mentioned issues, others praised the staff's cordiality.
Location
9.15
Consistently praised for its great location.
Room Quality
7.65
Complaints about temperature and maintenance issues in rooms.
Amenities
8.65
Many positive remarks about the spa and breakfast variety.
Value for Money
8.15
Some mentioned that the price did not match the quality experienced.
Food and Beverage
8.15
Good quality food but issues with service during breakfast.
Overall Experience
8.65
Overall relaxing despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:47

Property Description

Welcome to Palazzo della Scala Spa Hotel Suites & Apartments, your ideal getaway in the heart of Lazise.

Indulgent Spa Retreat
Unwind in our full-service spa, offering rejuvenating massages, body treatments, and luxurious facials designed to pamper your senses.

Luxurious Poolside Experiences
Dive into relaxation with our three shimmering outdoor swimming pools, two hot tubs, and a soothing sauna, perfect for a refreshing day in the sun.

Dining and Entertainment
Savor delectable dishes at our two on-site restaurants or opt for convenient room service. Join fellow guests for a complimentary reception each evening and unwind with a drink at our bar/lounge or poolside bar.

Experience the allure of Lazise. Make your reservation today for a getaway you won't forget!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: VRN

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pet max weight (per pet) in lb is 26

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 1321 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
M
Mauro • solo_traveller • ch
9
Pros:

Personnel très agréable ; le SPA; , propreté

2026-07-02 • via Nuitee
L
Loretta • family_with_children • ch
8
2026-07-02 • via Nuitee
P
Pauline • family_with_children • de
10
Eine Woche wunderschöne Auszeit.
Pros:

Das Personal war sehr freundlich. Die Lage war absolut fantastisch und alles war sauber und sehr gepflegt.

2026-07-01 • via Nuitee
F
Federico • family_with_children • ch
10
Grazie!
Pros:

Raramente do 10. Questa struttura ma soprattutto il personale merita un bell’11.
Tutto curato nel dettaglio. Amore per il cliente e la SUA vacanza.
Bravissimi!

Cons:

Nulla.

2026-06-28 • via Nuitee
F
Fabio • extended_group • it
9
2026-06-28 • via Nuitee
P
Patricia • solo_traveller • nl
9
Top hotel!
Pros:

Mooie ruime kamer, de locatie, heerlijk vers ontbijt. Top!

Cons:

Niks

2026-06-28 • via Nuitee
V
Viktoria • solo_traveller • at
9
Allem in allem. Mega Hotel!
Pros:

Pool!
Frühstück!

Cons:

Erst um 13:00 Pool möglich bei Anreise

2026-06-22 • via Nuitee
G
Győrfi • couple • hu
9
2026-06-22 • via Nuitee
O
Olesja • extended_group • at
10
Sehr gut
Pros:

Frühstück was sehr lecker 😋

Cons:

Nichts

2026-06-21 • via Nuitee
G
Gaurav • family_with_children • in
9
2026-06-19 • via Nuitee
S
Stephan • couple • de
7
Das Preis Leistung Verhältnis passt bei dem Hotel nicht mehr zusammen!
Pros:

Schöne zentrale Lage, aber direkt an einer viel befahrenen Straße und einem Bikertreff!

Cons:

Die Zimmer sind in die Jahre gekommen und entsprechen nicht mehr einem modernen Standard!

2026-06-17 • via Nuitee
T
Tiziana • family_with_children • ch
5
2026-06-16 • via Nuitee
P
Peter • solo_traveller • de
4
Von uns keine Empfehlung!
Pros:

Wenig. Frühstück war allerdings gut.

Cons:

Preis/Leistung passen überhaupt nicht. In die Jahre gekommene Zimmer. 32" Fernseher, ca 10 Jahre alt, bei 3-6m Entfernung. Poolanlage wenig gepflegt, nur eine Dusche, die fast nicht funktioniert. Matratzen komplett durchgelegen

Fahrstuhl permanent verschmutzt(wir hatten 5ÜN) usw.

2026-06-15 • via Nuitee
J
Johann Georg • couple • at
9
Sehr schönes Hotel in Top Lage mit motivierten, freundlichen Mitarbeitern
Pros:

Die freundlichen Mitarbeiter, das kostenlose Update, der wunderschöne Garten und die Aussicht. Wir wären gerne länger geblieben 🤩

Cons:

Die alten Armaturen und Badewanne

2026-06-14 • via Nuitee
C
Corinna • extended_group • de
10
Perfekt
Pros:

Frühstück war sehr reichhaltig gute Auswahl an Wurst,Käse,Omlette sowie Kuchen.Das Personal war sehr zuvorkommend sehr nett kompetent und aufmerksam.Unser Zimmer war sehr geräumig mit großem Balkon und schönem Blick auf den Gardasee.Die Außenanlage wird in den frühen Morgenstunden gereinigt alles sehr dezent ohne, dass wir Urlauber gestört werden.Im großen und ganzen waren wir begeistert.
Dankeschön an alle auch an das Management die uns einen wunderschönen Urlaub beschert haben.
Das Hotel bleibt bei uns in sehr guter Erinnerung und beim nächsten Urlaub an den Gardasee kommen wir wieder in ihr Haus.
Mit freundlichen Grüßen Corinna Casper

Cons:

Super schöner Urlaub

2026-06-14 • via Nuitee
A
Anna • couple • ie
7
2026-06-13 • via Nuitee
E
Erika • family_with_children • it
9
2026-06-12 • via Nuitee
N
Nicola • family_with_children • ch
10
Pros:

Posizione centrale
Camera ampia e molto pulita
Personale molto disponibile

2026-06-11 • via Nuitee
A
Andrea • couple • it
5
Deludente
Pros:

La struttura

Cons:

Personale assolutamente non all’altezza della struttura e del prezzo pagato a notte.
Poco pulito

2026-06-09 • via Nuitee
H
Helen • couple • gb
8
Nice relaxing hotel close to the main area
Pros:

Lovely bar and wellness centre

Cons:

Friendly staff nice relaxing environment

2026-06-09 • via Nuitee