DoubleTree by Hilton Queretaro

Hotels
Doubletree by Hilton
8.8 (203 reviews)
Luis Vega y Monroy 410 Colinas del Cimatario , Querétaro , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service and responsiveness
Good location and value for money
Cons:
Cleanliness issues with towels and linens
Inadequate lighting in rooms

Categories

Cleanliness
7.69
Several comments indicated dirty towels and bedding, affecting the perceived cleanliness.
Service
9.66
The staff was frequently mentioned as friendly and responsive to requests.
Location
9.2
Many reviews pointed out the good location of the hotel.
Room Quality
8.15
Some discomfort with cleanliness and maintenance of linens; complaints about lighting.
Amenities
8.68
Mention of pool and overall facilities, but lacking in some aspects of upkeep.
Value for Money
9.64
Positive feedback on pricing relative to offerings.
Food and Beverage
8.69
General satisfaction with provisions, though some variety concerns noted.
Overall Experience
8.66
Overall positive sentiments with highlighted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:02

Property Description

Luxurious Accommodation with Modern Amenities
Experience comfort and convenience at DoubleTree Queretaro by Hilton, offering free Wi-Fi and stylish rooms with flat-screen TVs. Relax by the indoor swimming pool, stay active at the gym, and savor delicious meals at the Oak Restaurant.

Exceptional Dining Options
Indulge in a culinary journey with a variety of Mexican and international dishes at the on-site restaurant. Unwind with a refreshing drink at the hotel bar, adding a touch of relaxation to your stay.

Prime Location for Exploring
Conveniently located just 1 km from Santiago de Querétaro's center, our hotel provides easy access to the UNESCO World Heritage Site of the historic center. Don't miss the chance to explore nearby attractions like La Corregidora Stadium and Querétaro Exhibition Centre.

Book now for an unforgettable stay at DoubleTree Queretaro by Hilton!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 203 reviews
Cleanliness: 7.69
Service: 9.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 9.64
Food and Beverage: 8.69
Overall Experience: 8.66
K
Karen family_with_children mx
7
Pros:

El hotel solía estar muy bonito pero ya de siente viejito, hasta las toallas están muy desgastadas.

2026-08-06 via Nuitee
J
Jie solo_traveller mx
10
2026-08-03 via Nuitee
S
SALVADOR solo_traveller mx
7
Pros:

La ubicación a mi evento

Cons:

Mi plan era para nadar con mis hijos y la alberca sin servicio

2026-07-20 via Nuitee
J
JORGE RICARDO solo_traveller mx
9
2026-07-20 via Nuitee
K
KIM solo_traveller kr
6
2026-07-02 via Nuitee
C
Cardenas extended_group mx
4
No regresare
Pros:

No me gusto, la verdad

Cons:

la comida tenia un sabor raro, los frijoles al parecer estaban en mal estado, nos enfermamos del estomago

2026-06-26 via Nuitee
R
RAHUL solo_traveller in
8
Pros:

Nice restaurant and food

Cons:

Bathroom was a bit small and outdated

2026-06-11 via Nuitee
J
Josep couple mx
9
Buena atención y ubicación cómoda
Pros:

La alberca climatizada

Cons:

Falta algo de limpieza en las alfombras y pasillos

2026-05-22 via Nuitee
R
Rafe solo_traveller mx
8
2026-05-11 via Nuitee
M
Monzani family_with_children br
8
2026-05-04 via Nuitee
A
ALBERTO solo_traveller mx
4
Pros:

MUY CARA LA NOCHE , EL DESAYUNO PASABLE , LIMPIEZA REPRUEBAN SUPER SUCIO , LA REGADERA ESTABA TAPADA INCREIBLE PEOR QUE LOS MOTELES

2026-04-27 via Nuitee
E
EVARISTO family_with_children mx
8
Conforme
Pros:

Bien el desayuno. Pero muy chica la piscina y el gimnasio.
Aunque muy bien climatizada el agua.

Cons:

Pretendían cobrarme 3 desayunos cuánto ya había pagado al reservar los 4
Se aclaro. Pero fue incomodo

2026-04-27 via Nuitee
J
JANET solo_traveller mx
9
Pros:

La ubicación es excelente y la atención del personal maravillosa,.

Cons:

Algunos pequeños detallitos de limpieza en las habitaciones y el que no pongan completo los encéres necesarios de acuerdo a la ocupación de cada habitación.

2026-04-24 via Nuitee
M
MARCO AURELIO solo_traveller mx
8
2026-04-15 via Nuitee
L
Luis Angel solo_traveller mx
10
2026-04-12 via Nuitee
M
max extended_group mx
10
Pros:

La alberca

Cons:

El jugo de naranja del buffet

2026-04-09 via Nuitee
J
Jorge solo_traveller mx
9
2026-03-31 via Nuitee
C
Campuzano couple mx
10
2026-03-25 via Nuitee
L
Leslie joselin couple mx
10
Pros:

Ubicación

Cons:

Un poco viejos los muebles

2026-03-12 via Nuitee
D
Daniel family_with_children mx
8
2026-03-09 via Nuitee