DoubleTree by Hilton Queenstown

Hotels
•
Doubletree by Hilton
8.3 (1593 reviews)
Kawarau Village, 79 Peninsula Road , Queenstown , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Extra charges for parking
Issues with room cleanliness

Categories

Cleanliness
7.8
Some reviews mention issues like a strong moldy smell in the room.
Service
8.8
Staff were very attentive and friendly, providing good service overall.
Location
8.8
Many reviews highlight the great location with beautiful views.
Room Quality
8.3
Well-designed rooms with good amenities, though some mattresses lacked firmness.
Amenities
8.3
Facilities like the pool and sauna were appreciated, but parking is extra.
Value for Money
7.3
Some felt it was overpriced, especially with additional parking fees.
Food and Beverage
8.3
Breakfast had a good selection, though food temperature varied.
Overall Experience
8.8
Generally positive feedback despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:44

Property Description

Luxurious Self-Catering Rooms with Stunning Views
DoubleTree by Hilton Queenstown offers luxurious self-catering rooms with flat-screen cable TV and a DVD player, all overlooking the majestic mountains and Lake Wakatipu.

Convenient Location with Exciting Leisure Options
Located in Kawarau Village, just 20 minutes’ drive from Queenstown, guests can enjoy biking around the region, jogging along the lake path, and accessing concierge and travel services for a hassle-free stay.

Delicious Dining Options and Entertainment
Indulge in New Zealand cuisine at the stylish Wakatipu Grill restaurant, or unwind at Stacks Pub offering local favorites with a deck overlooking Lake Wakatipu. Don't miss the free hotel cinema with a selection of DVDs for a cozy night in.

Book your stay now at DoubleTree by Hilton Queenstown for a memorable experience!

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please note the following policies for children's dining offers:
For breakfast, children under 6 years dine free.
For breakfast, children between the ages of 6 and 12 dine for half price at the buffet.

Paid parking is available, subject to availability.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZQN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs NZD 16 per day.

Location

Guest Reviews

8.3
Based on 1593 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.8
Room Quality: 8.3
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 8.3
Overall Experience: 8.8
S
Sheila • couple • nz
10
Pros:

Rekaxing ambiance

Cons:

N/a

2026-06-20 • via Nuitee
C
carolyn • couple • nz
10
Wonderful stay
Pros:

Wonderful staff from checking in and the head chef From Sir Lanka was so friendly, he’s a keeper

Cons:

Someone broke our wing mirror off our car, while parked there

2026-06-20 • via Nuitee
A
Alan • couple • nz
8
Quality accommodation
Pros:

Loved our Lakeview room, warm and cozy

Cons:

Breakfast was average, the lighting in the breakfast room too bright

2026-06-19 • via Nuitee
J
Jenny • couple • gb
8
2026-06-18 • via Nuitee
L
Louisa • couple • au
10
Amazing stay as always
Pros:

The property was right on the lake giving us some amazing views. We explored Queenstown during the day and coming back to a nice fresh warm room in the evenings was certainly a delight. Fresh water, towels and bedding was regularly changed. Our stay was certainly affordable too.This is our second stay here at the Hilton and we will certainly be back

Cons:

The parking having to be paid for if you don’t find a free spot

2026-06-18 • via Nuitee
S
Shiv • extended_group • au
10
Amazing property
Pros:

The view

Cons:

Everything was amazing

2026-06-15 • via Nuitee
M
Mahzuba • couple • au
10
2026-06-15 • via Nuitee
J
Jody • couple • au
8
Pros:

Beautiful hotel but room configuration not good for friends travelling together...

2026-06-15 • via Nuitee
N
Natasha • family_with_children • nz
10
Pros:

Great

2026-06-14 • via Nuitee
N
Nicolette • solo_traveller • nz
9
2026-06-14 • via Nuitee
M
michelle • couple • nz
8
2026-06-13 • via Nuitee
S
Shephali • couple • nz
10
It was short and sweet.
Pros:

Everything was good . The staff was very understanding.

Cons:

The room was small.

2026-06-13 • via Nuitee
C
Chinmoy • couple • au
10
Great stay with beautiful views, punctual room service and breakfast, very friendly & helpful staff
Pros:

Great stay! On arrival, we were served freshly made hot cookies, which were delicious and a lovely welcome. The room service and breakfast were always delivered on time. The staff were very nice, friendly, and helpful throughout our stay. The room had a beautiful view, making the experience even more enjoyable

Cons:

NA

2026-06-13 • via Nuitee
S
Summer • couple • nz
10
2026-06-11 • via Nuitee
O
O4274DAstephenm • Couples
6
Queenstown
Pros:

Good and comfortable one bedroom apartment with kitchenette. Great service at reception by Mona. And substantial buffet breakfast Be aware restaurant closed Tuesday and Wednesday nights. But they arranged for room service from sister hotel down the room which was good. However. We requested a mountain view which consisted of a car park and a 30 metre concrete retaining wall. The mountain peeped over the top. If you stretched.

2026-06-10 • via Tripadvisor
W
Wang • couple • nz
10
2026-06-09 • via Nuitee
M
Mikeey23 • Couples
10
Good hotel. 1 Night post campervan
Pros:

Good experience. French receptionist was super friendly and helpful. Hotel is modern, spacious and clean, perfect after campervanning for 10 days. Optional buffet breakfast is decent.

2026-06-08 • via Tripadvisor
M
mahzubam • Couples
10
Superb
Pros:

I met Rashika in reception when i wanted to check in and she has been really helpful and very sweet.We enjoyed our stay alot.

2026-06-08 • via Tripadvisor
J
Jeffrey • solo_traveller • nz
9
2026-06-08 • via Nuitee
M
Michelle • solo_traveller • nz
10
2026-06-05 • via Nuitee