The Tudor Arms Hotel Cleveland - a DoubleTree by Hilton

Hotels
•
Doubletree by Hilton
6.7 (267 reviews)
10660 Carnegie Avenue , Cleveland , US
+1 216-455-1260

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Historic building and elegant architecture
Excellent location near Cleveland Clinic
Shuttle service to/from clinic
On-site parking
Warm cookies and 24/7 coffee
Friendly/helpful staff in some instances
Micro-fridge available on request
Cons:
Frequent cleanliness issues (dirty floors, unmade rooms, roaches reported)
Barn-style bathroom doors that do not close completely / beds placed close to bathrooms
Inconsistent housekeeping (missing supplies, not restocked)
Front desk inefficiency and occasional unfriendly staff
Limited restaurant/bar hours and no included breakfast
Business center/printer not functioning properly
Occasional elevator or equipment issues

Categories

Cleanliness
3
Multiple reports of dirty rooms, roaches, filthy floors, dirty glasses/ice buckets and inconsistent or missing housekeeping.
Service
6.6
Mixed: shuttle and several staff members praised as friendly and helpful, but front desk efficiency and some staff described as cold or unfriendly.
Location
8.5
Excellent proximity to the Cleveland Clinic, convenient shuttle service and on-site parking repeatedly noted as positives.
Room Quality
6
Renovated, good-sized rooms and elegant ambiance for many guests, but issues reported with barn-style bathroom doors that don't close, bed comfort varying, and occasional low water pressure.
Amenities
9
Strong amenities cited: reliable shuttle, on-site parking, warm cookies, 24/7 coffee, ability to provide micro-fridge; some operational issues (e.g., business center printer) noted.
Value for Money
6.5
Mixed value: good location and amenities add value, but extra costs (e.g., breakfast not included) and cleanliness problems reduce perceived value.
Food and Beverage
5.5
Limited dining hours (restaurant/bar closures during parts of the day) and no included breakfast were negatives; small positives like warm cookies noted.
Overall Experience
8.5
Guests frequently loved the historic building, architecture, location and shuttle, but persistent cleanliness/housekeeping issues and some unfriendly staff created a mixed overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Luxurious Accommodations
Experience comfort and convenience at The Tudor Arms Hotel Cleveland - a DoubleTree by Hilton. Each guest room features a flat-screen TV, premium cable channels, and a cozy workspace. Upgrade to a suite for added amenities like a refrigerator, microwave, and coffee maker. Rest peacefully with hypo-allergenic pillows and unwind in well-equipped bathrooms with complimentary toiletries.

Top-Notch Facilities
Stay productive at our business center or keep up with your fitness routine in the gym. Indulge in snacks from the on-site store or pick up souvenirs from the gift shop. With free WiFi in public areas, you can stay connected throughout your stay.

Prime Location
Located in Cleveland’s vibrant East Side Cultural District, our hotel is just minutes away from popular attractions like the Cleveland Botanical Garden and the Rock and Roll Hall of Fame. Explore the city easily with downtown Cleveland a short drive away.

Book your stay now and elevate your Cleveland experience at The Tudor Arms Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

6.7
Based on 267 reviews
Cleanliness: 3
Service: 6.6
Location: 8.5
Room Quality: 6
Amenities: 9
Value for Money: 6.5
Food and Beverage: 5.5
Overall Experience: 8.5
B
Barske • extended_group • us
10
2026-10-23 • via Nuitee
B
Bruce • extended_group • us
8
2026-10-22 • via Nuitee
T
Tobin • couple • us
1
Pros:

Building was awesome

Cons:

Bathroom doors are sliding barn door and dont close all the way. The beds are right next to the bathroom.

2026-10-22 • via Nuitee
J
james • extended_group • us
7
Cons:

Our room had roaches on the walls and bed when we woke up at 6am room 1113 other than that we loved the place

2026-10-13 • via Nuitee
S
STEFANO • couple • fr
1
NEVER AGAIN
Pros:

NONE

Cons:

DIRTY EVERIWHERE, ROOM NOT MADE UP, BATHROOM AND SHOWER LACKING WITH BASICS (SHAMPOO, TOILET BRUSH). WE HAD TO ASK FOR MAKING UP THE ROOM AND ONLY THE BED WAS, NO CLEANING AT ALL. VERY COLD AND UNFRIENDLY PERSONNEL, FROM MANAGEMENT TO ROOM MAID

2026-09-15 • via Nuitee
B
Beth • solo_traveller • us
8
Pros:

We loved the historic building and the architecture

Cons:

Our bathroom door was a barn door style and it would not close completely, and black of places to eat for lunch - the restaurant closed at 11am and the bar didn’t open until 3pm and no close options to eat.

2026-09-13 • via Nuitee
V
Victoria • couple • us
4
Cons:

The floor was dirty It was a handicap room which we didn’t need.

2026-09-06 • via Nuitee
L
Lane • couple • us
10
Loved the fact that we could keep our car there & have a shuttle to the clinic. Warm cookies were a bonus and your
Pros:

Convenient location to Cleveland Clinic

Cons:

We liked it all

2026-08-30 • via Nuitee
J
Jeffrey • solo_traveller • us
10
2026-08-27 • via Nuitee
M
Madan • couple • us
7
Pros:

It is not far from Cleveland clinic.

2026-08-22 • via Nuitee
G
Gustavo • couple • us
10
2026-08-16 • via Nuitee
K
Karen • family_with_children • us
5
Good location. Room was dirty though.
Pros:

Staff friendly. Great cookie! On site parking.

Cons:

Room was pretty dirty. Floors filthy. Dirty drinking glasses. Ice bucket filled with old melted ice. Crumbs all over chair.

2026-08-15 • via Nuitee
S
Stephanie • solo_traveller • us
8
Pros:

The uniqueness of the hotel, very cool.

Cons:

One of the elevators didnt work, bed was not comfortable.

2026-08-13 • via Nuitee
L
Louis • solo_traveller • us
5
Dusty rooms with bugs on window sill
Pros:

Old architecture

Cons:

No rugs in rooms

2026-08-12 • via Nuitee
G
Gary • solo_traveller • us
7
Great location, ok pricing, great shuttle service. The rooms needed a few touches to go from good to great.
Pros:

It was a well maintained older hotel. The rooms had obviously been completely renovated. The rooms were of good size and would have been much more comfortable if they had a 2nd comfortable chair in the room. We asked for one which was provided. Their shuttle service to and from the Cleveland Clinic was excellent and much appreciated. The water pressure at the shower head was too low or they should have installed a low pressure shower head. The front counter staff could have been more efficient. People ended up waiting a very long time to get checked in. Lastly, they had a business center which had a new computer and a good quality printer however the printer was not correctly connected to the computer so a user could not print a simple document and the front desk staff had no idea how to make it work.

Cons:

See above. Also, the cleaning staff were not careful about checking all the necessary supplies in the room. For example, the liquid shower gel was empty the day we got there. When we asked the staff to take care of that, they did however inexplicably they removed the wash clothes and one or two hand towels and did not replace them. When we called the front desk on that issue, they then sent up someone from housekeeping who brought us a complete set of new towels, most of which we didn’t use because we didn’t need them.

2026-08-09 • via Nuitee
K
Kimberlee • solo_traveller • us
6
Needs work
Pros:

Beds were super comfy

Cons:

Staff at 3pm check in didnt smile one time, not welcoming
Old wash cloth on showerhead, elevator floors need cleaned

2026-08-03 • via Nuitee
L
Lisa • couple • us
10
Pros:

Beautifully restored

2026-08-03 • via Nuitee
E
Eichholzer • solo_traveller • ch
7
2026-07-15 • via Nuitee
R
Ryan • couple • us
10
2026-07-12 • via Nuitee
R
Randy • couple • us
10
The hotel is luxurious, and they brought me a micro fridge when I asked. Great accomodations.
Pros:

The room and entire ambiance were quite elegant. Staff was friendly and helpful. Coffee available 24/7. Parking onsite,

Cons:

I didn't have breakfast at the hotel due to the cost. At other hotels where I stayed, breakfast was included.

2026-07-12 • via Nuitee