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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Grocery deliveries
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Outdoor furniture
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Fruits
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Pub crawls
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Exercise/lap pool
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Secured parking
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Garage
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Swimming nearby
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Vegetarian menu options available
Review Highlights
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Property Description
Luxurious Accommodation
The Wyndham Garden Cancun Downtown offers elegant and air-conditioned rooms with modern décor, free WiFi, and flat-screen cable TV. Each room is equipped with a coffee-maker, microwave, and a private bathroom with a hairdryer, ensuring a comfortable stay.
Convenient Amenities
Guests can enjoy a daily breakfast spread of waffles, cereal, and fruit juice, complemented by 24-hour free coffee availability. The hotel also features an outdoor pool, fitness centre, lobby bar with a big screen, and free parking, providing convenience and entertainment throughout your stay.
Ideal Location
Located just 8 minutes from the beach and a short drive to Cancun Airport, the hotel offers easy access to both leisure and travel destinations. Explore the nearby Mayan ruins of Tulum or take advantage of the hotel's discount for the Cabana Beach Club.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
La ubicación, la comodidad y la atención del personal
Todo muy bien
Las instalaciones
No me han solucionado el tema de la facturación
Localização, atendimento da recepção, garagem para o veículo gratuito.
A temperatura do salão do café da manhã extremamente gelada, atendimento demorado quando solicitado troca de roupa de cama.
La ubicación es excelente ya que edta muy cerca del centro y de plaza las américas. La habitación tenía la temperatura perfecta y la cama era muy comoda. Te ofrece cafetera con todo lo necesario para prepararte un rico cafe por la mañana
Nada
É um hotel funcional, clássico “hotel pra dormir”, tem estacionamento grátis e café da manhã
Chuveiro fraco e estrutura bem caída
El servicio al cliente
El aire acondicionado sonaba demasiado para poder dormir teníamos que apagarlo
Location was good. Room and room also nice.
Breakfast was poor and repetitive
لم يعجبني شي ابدا فندق مخيب للامال
رائحة الغرفه والحمام كريهة جداً والغرفه غير نظيفة وسعر الغرفه جداً مبالغ
Cuando llegue al hotel me cancelaron la reserva tuve que buscar un hotel de emergencia fue todo un estrés...por dicha conseguí en otro hotel no recomendaría nunca este hotel jamás!!!
Me cancelaron la reserva y tuve que buscar otro hotel de emergencia!!
Localização , chuveiro e tamanho do quarto. Estacionamento 24horas. Checkout rápido e tranquilo. Ar condicionado bom, cama boa. Tv a cabo boa.
Café da manhã pouca variedade e igual todos os dias., os funcionários do hotel não ajudam com malas ou prestando suporte oferecendo carrinho, nós que tivemos que ir atrás, estávamos com crianças pequenas e idosa. Travesseiros podia ser melhor.
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