Protea Hotel by Marriott Cape Town Durbanville

Hotels
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Protea Hotels by Marriott
8.5 (742 reviews)
99 Jip de Jager Drive, Vineyards Office Estate , Bellville , ZA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful staff / excellent service
Excellent breakfast (frequently praised)
Spacious, comfortable rooms and beds
Convenient / well-situated location
Cozy restaurant/bar with good pricing and happy hour
Cons:
Occasional dust under beds and blinds; one report of cigarette smell
Some rooms/units need basic maintenance
Small shower in otherwise large bathroom
Inconsistent food quality for some meals
Self-catering rooms sometimes lack necessary supplies

Categories

Cleanliness
8
Generally reported as clean and in some cases 'spotless', with multiple guests praising room cleanliness; however there are isolated but notable complaints (very dusty under beds and blinds, and one report of cigarette smell) that reduce the score slightly.
Service
9.4
Consistently lauded across many reviews (friendly, helpful reception, VIP treatment, staff assisted mobility needs, professional and attentive); a single report described superficial/unengaged staff, but overall service is a standout strength.
Location
9
Frequently mentioned as very well situated/perfect and convenient (heart of Durbanville, easy to get to); location praise is consistent and strong.
Room Quality
8.2
Rooms are described as spacious, comfortable beds and well laid out (some with balconies); issues noted include small shower in a large bathroom, occasional maintenance needs in some units, and one self-catering room lacking supplies.
Amenities
8.3
Amenities such as pool, cozy restaurant/bar with fireplace and happy hour are appreciated; self-catering units and pool praised but some units need basic maintenance which slightly lowers the score.
Value for Money
8.6
Multiple guests explicitly call out value for money and reasonable pricing for food/drinks; generally perceived as good value despite a few negative food-service anecdotes.
Food and Beverage
8.5
Breakfast is repeatedly described as excellent (notably outstanding omelettes) and restaurant meals are often praised, though one guest reported several tasteless dishes and limited outdoor F&B options on a particular day.
Overall Experience
8
Majority of reviews are very positive ('will be back', 'thoroughly enjoyed', 'excellent'), driven by service, breakfast and comfort; occasional issues (food inconsistency, maintenance, cleanliness lapses) temper the unanimous enthusiasm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:33

Property Description

Vineyard Paradise:
Located amidst the picturesque Durbanville Wine Route, Protea Hotel by Marriott Cape Town Durbanville offers exclusive wine experiences and vineyard delights.

Modern Comforts:
Indulge in rooms adorned with calming hues, floor-to-ceiling windows, and rejuvenating rain showers. Stay connected with USB ports and complimentary Wi-Fi at the ergonomic workstations.

Culinary Delights:
Savor wood-fired pizzas on the pool terrace, relish a variety of dishes at the restaurant, and unwind with a drink at the stylish bar lounge.

Book your stay now at Protea Hotel by Marriott Cape Town Durbanville to experience the perfect blend of luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

8.5
Based on 742 reviews
Cleanliness: 8
Service: 9.4
Location: 9
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.6
Food and Beverage: 8.5
Overall Experience: 8
Z
Zanele • couple • za
8
Wonderful
Pros:

Breakfast was superb and accommodated everyone.

Cons:

Carrying suitcases up the stairs especially when people have health issues. I propose that you consider something that will be easier for elderly and the sickly to go up and down. Going to the apartments on a rainy day needs to be checked by providing umbrellas.

2026-09-18 • via Nuitee
L
Lambertus • couple • za
7
Reasonable
Pros:

Service in general.

Cons:

Furniture tired looking and in need of upgrading.

2026-09-15 • via Nuitee
S
Sean • extended_group • za
10
2026-09-14 • via Nuitee
M
Magriet • couple • za
9
Good
Pros:

Clean and professional, friendly staff.

2026-09-12 • via Nuitee
D
Danie • couple • za
8
Enjoyable and will certainly stay there again
Pros:

The room requires some maintenance in places but overall value for money. The staff were all excellent and our breakfast the next morning delightful. Huge selection and very good quality

Cons:

As a Facilities Manager I have an eye for detail and the maintenance within the room needs attention, chipping paint etc. The carpets on the stairwell to our room also looked tired and worn The table outside the sliding door was not cleaned at all and we rather opted not to make use of it. The rest of the facility was great, staff and breakfast the highlights!

2026-09-07 • via Nuitee
S
Stefan • solo_traveller • za
10
Pros:

Staff very friendly & Helpful

2026-09-07 • via Nuitee
M
Michele • solo_traveller • za
7
2026-08-31 • via Nuitee
A
Arno • solo_traveller • za
8
2026-08-26 • via Nuitee
P
Pillay • solo_traveller • za
10
2026-08-25 • via Nuitee
R
Rashid • solo_traveller • ae
8
2026-08-22 • via Nuitee
L
Lee-Anne • solo_traveller • za
8
2026-08-22 • via Nuitee
H
Hein • family_with_children • za
7
Pros:

Nice big rooms; nice decor in hotel

Cons:

Noisy rooms - extractor fan humming noise all the time and vibrating in wall above your head

2026-08-20 • via Nuitee
J
Johnny • couple • nl
8
2026-08-15 • via Nuitee
R
Randitsheni • couple • za
10
Pros:

Breakfast was amazing

2026-08-14 • via Nuitee
C
Craig • solo_traveller • za
9
Pros:

Great Staff

2026-08-03 • via Nuitee
G
Gina • solo_traveller • za
9
2026-08-03 • via Nuitee
T
Tommy • couple • za
7
Great
Pros:

Well situated

Cons:

Nothing

2026-07-16 • via Nuitee
N
Natasha • couple • za
9
Comfortable stay
Pros:

Spacious room, large bed. Great breakfast.

Cons:

The bathroom is big but the shower so small.

2026-07-15 • via Nuitee
P
Pieter • solo_traveller • za
10
One night out
Pros:

The location is perfect. It is very quiet. The breakfast is excellent.

2026-07-13 • via Nuitee
J
Joy • couple • za
9
2026-07-05 • via Nuitee