Holiday Inn Express Toluca Galerias Metepec by IHG

Hotels
Holiday Inn Express
8.9 (294 reviews)
Boulevard Toluca Metepec 267 Norte Colonia La Michoacana, Metepec , Toluca , mx

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Clean and upgraded rooms
Kind and accommodating staff
Great location
Cons:
Noise issues from nearby bar
Limited food options
Air conditioning problems

Categories

Cleanliness
8.85
Generally clean and upgraded as per reviews, but some mentions of issues with room conditions.
Service
9.65
Staff was praised for being kind and accommodating, very attentive service overall.
Location
9.35
Multiple reviews highlighted the location's convenience, close to amenities.
Room Quality
8.45
Some complaints regarding noise and bed comfort; overall rooms were noted as spacious.
Amenities
9.05
Facilities generally good, but some specific complaints about food items and air conditioning.
Value for Money
8.85
Quality relative to pricing seems acceptable, but some guests expected more.
Food and Beverage
7.85
Several reviews criticized the limited food options and the quality of the buffet.
Overall Experience
9.15
Overall positive with several reviews indicating intent to return; good feedback on the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:33

Property Description

Convenient Location
This modern hotel is conveniently situated next to Galerías Metepec Shopping Centre, making it an ideal choice for both leisure and business travelers looking to explore Toluca.

Comfortable Amenities
Guests can enjoy a range of amenities including a gym, free parking, and spacious rooms equipped with free Wi-Fi and flat-screen cable TV. The stylish rooms also feature coffee makers, safes, and ergonomic work desks for added comfort.

Dining Options
Start your day with a varied express breakfast at Holiday Inn Toluca Galerias Metepec. Additionally, the nearby shopping centre offers a diverse selection of restaurants, bars, and fast-food outlets for guests to explore during their stay.

Experience convenience, comfort, and great dining options at Holiday Inn Toluca Galerias Metepec. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 294 reviews
Cleanliness: 8.85
Service: 9.65
Location: 9.35
Room Quality: 8.45
Amenities: 9.05
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 9.15
L
LUZ MARIA solo_traveller mx
10
tod bien
Pros:

ubicacion

Cons:

nada

2026-06-12 via Nuitee
J
JJJ solo_traveller mx
10
Pros:

Limpió y muy bien ubicado

Cons:

Todo bien

2026-06-11 via Nuitee
M
Martha solo_traveller mx
10
Práctico para el Trabajo
Pros:

Me gustó la ubicación e instalaciones. Recámaras modernas y espacios amplios. El desayuno rico pero algo limitado, el serivicio excelente y el clima también.

Cons:

El gimansio es súper chico, tiene pocos aparatos y mancuernas y el sol pega directo sin persiana.

2026-05-29 via Nuitee
J
Juan Pablo solo_traveller mx
9
HOTEL EFICIENTE. SIN SER DE LUJO, MI LUGAR PREFERIDO EN TOLUCA
Pros:

El estacionamiento techado, la habitación con todo lo necesario y mas, me dieron mi desayuno para llevar porque tenia que salir temprano. la recepcion check inn y out rapido y sin complicaciones. estacionamiento gratuito. Que mas puedo pedir...

Cons:

Mi segunda vez en este hotel, y realmente no tengo objecion alguna.

2026-05-25 via Nuitee
F
Flores solo_traveller mx
9
Pros:

Las almohadas muy cómodas no tienen alberca! No me fijé en ese detalle por mis hijos

Cons:

Tampoco me gustó que el café se chorrea y está siempre mojado y sucio

2026-05-24 via Nuitee
E
Echeverria solo_traveller mx
8
Pros:

La ubicación

Cons:

Falto limpieza, encontré vasos sucios de cafe

2026-05-21 via Nuitee
A
Ana l couple mx
10
Cómodo y agradable
Pros:

Todo limpio y sobre todo el personal muy amable

Cons:

Que había mucha gente borracha cantando por los pasillos a las 4 am

2026-05-17 via Nuitee
E
EDUARDO solo_traveller mx
10
Recomendado 100%
Pros:

Todo estuvo excelente

Cons:

Todo excelente

2026-05-14 via Nuitee
E
EDUARDO solo_traveller mx
10
2026-05-14 via Nuitee
J
Jose Manuel family_with_children mx
10
Nice but expensive
Pros:

New facilities nice staff and location

Cons:

Parking lot - I have to wait 15 minutes until a person can activate the code to let me go

2026-05-06 via Nuitee
M
MARCELA family_with_children mx
9
Bien ubicado y cómodo...
Pros:

No hicimos uso del desayuno...

2026-05-04 via Nuitee
L
Lucia extended_group mx
10
Buen servicio e instalaciones
Pros:

Muy agusto

2026-05-04 via Nuitee
F
FRAGOSO solo_traveller mx
10
Pros:

cercania a plazas y centros comerciales

Cons:

el bar de a lado, fue ruidoso
de ahi en fuera todo excelente

2026-04-28 via Nuitee
A
Atala couple us
4
Perfect hotel for few days
Pros:

Nice Location, clean, outstanding wellcome

Cons:

Everything is fine

2026-04-26 via Nuitee
E
Eduardo Jose extended_group mx
9
agradable
Pros:

la habitacion, la ubicacion, el personal

Cons:

el desayuno, al gym le falta un poco de mantenimiento

2026-04-13 via Nuitee
J
Jair couple us
10
2026-04-12 via Nuitee
A
agner family_with_children mx
9
Pros:

Las instalaciones y el personal excelente la limpieza y el espacio en las habitaciones muy bien

Cons:

Que el teléfono al parecer no funcionaba y estaba en el tono como de ocupado tuvimos que desconectarlo

2026-04-06 via Nuitee
A
agner family_with_children mx
9
2026-04-06 via Nuitee
M
Mendoza Juarez family_with_children mx
9
Pros:

MUY BUENO

2026-03-30 via Nuitee
L
LEITE family_with_children br
9
Muito boa
Pros:

Tudo estava otimo

Cons:

O café da manha podia ser melhor

2026-03-24 via Nuitee