Petit Palace Santa Bárbara

Hotels
•
Petit Palace Hoteles
9 (4517 reviews)
Plaza Santa Barbara, 10 , Madrid , es

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Exceptional breakfast
Cons:
Hostile service experience
Cleanliness issues

Categories

Cleanliness
8.75
Some complaints about unclean features like mold in the bathroom.
Service
8.75
Mixed experiences with staff; one mentioned hostile behavior.
Location
9.75
Consistently praised as 'excellent' and very convenient.
Room Quality
8.25
Mention of small rooms and old decorations.
Amenities
8.75
Basic amenities noted; some reviews not focusing on this aspect.
Value for Money
8.75
Good value for breakfast and location but some concerns regarding food quality.
Food and Beverage
9.75
Breakfast is highly praised and considered exceptional.
Overall Experience
9.25
Overall satisfaction is positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:42

Property Description

Stylish Accommodation with Modern Amenities
Petit Palace Santa Barbara, just steps away from Alonso Martínez Metro Station, offers chic rooms and apartments with free WiFi. The contemporary design and flat-screen TVs create a comfortable stay.

Delicious Dining Options and Relaxing Atmosphere
Indulge in a buffet breakfast and unwind at the evening bar on the patio. The restaurant, The Place to Be, serves up a fusion of international and modern dishes. Enjoy the terrace lounge and a variety of cocktails.

Convenient Location and Exceptional Services
Situated in Chamberí, a short walk from Gran Vía and Chueca, this hotel provides easy access to city attractions. With electric scooter rentals, proximity to Santiago Bernabeu Stadium, and free bicycle usage, your stay will be both convenient and enjoyable.

Book now to experience the perfect blend of style and comfort at Petit Palace Santa Barbara!

Important information:

- Please note that the nearest car park is 1640 feet away. Guests receive discounts on stays of over 24 hours.
- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Reservations of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The property will send guests instructions on how to check in online 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. This service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 4517 reviews
Cleanliness: 8.75
Service: 8.75
Location: 9.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.75
Overall Experience: 9.25
P
Pablo • solo_traveller • es
10
Todo genial.
Pros:

La verdad es que nos dieron la habitación antes de tiempo y nos facilitaron mucho la estancia. El desayuno espectacular.

Cons:

Alguna zona muy gastada.

2026-06-20 • via Nuitee
G
gianfranco • solo_traveller • it
10
Soggiorno fantastico , posizione ideale x raggiungere tutto
Pros:

Disponibilità a cambiarci la camera senza nessun problema

Cons:

Nulla

2026-06-19 • via Nuitee
M
Miguel • couple • pe
2
La habitación sucia y sus areas comunes igual. Petit Palace debe cuidar mejor su marca.
Cons:

La habitación muy sucia con paredes manchadas y rayadas. igual las áreas comunes.
no es un hotel de 300 dolares las noche que es lo que me cobraron.

2026-06-19 • via Nuitee
M
MARTA • extended_group • es
6
Muy normal
Pros:

La ubicación

Cons:

Cama muy pequeña. Hotel muy cara en relación al confort y servicio

2026-06-19 • via Nuitee
G
Giorgia • solo_traveller • it
9
Bel soggiorno
Pros:

Camera ampia e pulita, letto comodo. Ottima colazione. Davanti all hotel c'è la stazione metro.

Cons:

Migliorerei l isolamento acustico delle finestre.

2026-06-18 • via Nuitee
M
Miguel • solo_traveller • mx
10
2026-06-18 • via Nuitee
S
Sorina • couple • ro
10
All good!
Pros:

The location, near subway/metro, the pubs and bars nearby. The room was clean and cosy.

Cons:

-

2026-06-17 • via Nuitee
Y
Yohania • extended_group • us
9
2026-06-16 • via Nuitee
A
Ana • couple • ar
8
Pros:

El lugar está muy bien ubicado y las camas son muy cómodas. El personal súper amable.
Excelente desayuno.

Cons:

Habitación un poco ruidosa. Se escuchaba el ruido de los autos y a las 6 de la mañana martillazos.

2026-06-16 • via Nuitee
M
Maria Luisa • extended_group • mx
9
Magnífica ubicación
Cons:

Los cuartos para 3 personas son un poco incómodos

2026-06-15 • via Nuitee
L
Ludy • extended_group • us
10
Wonderful!
Pros:

the facility - clean. The breakfast! There were restaurants next door.

Cons:

Nothing

2026-06-15 • via Nuitee
A
Alejandro • couple • uy
3
If you like camping, this is the hotel for you.
Pros:

Location is good, front desk staff friendly, breakfast is good.

Cons:

Toilets barely work, and maintenance guy, with a bad attitude explain that this is due to local “ayuntamiento” regulation that limit water usage and say it’s the same in all rooms.

2026-06-15 • via Nuitee
P
Patricia • family_with_children • ch
8
2026-06-15 • via Nuitee
R
Rayna • solo_traveller • bg
10
2026-06-15 • via Nuitee
V
VESNA • extended_group • rs
8
Very good
Pros:

Location
Breakfast

Cons:

More chairs in the room
Bigger room for clothes for 3 person

2026-06-15 • via Nuitee
M
marina • solo_traveller • es
9
Pros:

El personal muy 👍 👍

2026-06-15 • via Nuitee
M
Marc Schrader • solo_traveller • us
10
2026-06-14 • via Nuitee
P
PAULA MARIA • couple • es
7
2026-06-14 • via Nuitee
P
Pio • couple • us
8
Great front desk, very helpful
Pros:

Breakfast was awsome every morning.

Cons:

Location

2026-06-13 • via Nuitee
D
Dmytro • solo_traveller • ua
8
Pros:

Very good location

Cons:

Strange smell in the room

2026-06-13 • via Nuitee