Quest Portland

Hotels
Quest Apartment Hotels
8.6 (1046 reviews)
66 Julia Street , Portland , au

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Large rooms
Good facilities
Comfortable stay
Cons:
Cleanliness issues
Hard bed
Some poor service

Categories

Cleanliness
7.76
Some reviews mentioned cleanliness issues, particularly in the rooms.
Service
9.03
Generally positive sentiments about staff and service, despite some complaints.
Location
9.27
Frequent praise for the hotel's excellent location.
Room Quality
8.22
Mixed feedback; some rooms appreciated for size, but others found issues.
Amenities
8.25
Facilities generally well regarded, though a few complaints noted.
Value for Money
8.71
Overall good value considering location and size of accommodations.
Food and Beverage
8.76
Not extensively mentioned; assumed standard quality for this hotel tier.
Overall Experience
8.83
The overall sentiment is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:12

Property Description

Luxurious Accommodation

Experience comfort and convenience at Quest Portland Serviced Apartments. Our self-contained suites and apartments feature modern amenities such as flat-screen TVs and fully equipped kitchens. Upgrade to a room with a private balcony for stunning views.

Relaxation and Convenience

Unwind by taking a dip in our outdoor pool or exploring the nearby waterfront shops and restaurants just a short walk away. Enjoy free WiFi throughout the property and make use of our valet dry cleaning service for added convenience.

Meeting Facilities and Parking

Whether you're here for leisure or business, we have you covered with conference facilities, a business center, and free on-site parking. With a prime location just minutes from the Portland Maritime Discovery Centre, your stay with us will be both productive and enjoyable.

Book your stay at Quest Portland Serviced Apartments now for a memorable experience!

Important information:

Please note that there is a 1.5% to 2.5% surcharge when you pay with a credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PTJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1046 reviews
Cleanliness: 7.76
Service: 9.03
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.83
L
Leigh solo_traveller au
9
2026-07-04 via Nuitee
T
Tim solo_traveller au
8
Pros:

Clean spacious room. Very helpful and friendly staff.

Cons:

No major problems

2026-07-03 via Nuitee
T
Tracey couple au
7
Would request a different room for sure
Pros:

Great location and good sized room

Cons:

Our room shared an alcove entrance and the door in the other room kept slamming and waking us up 2-3 times during the night both nights

2026-07-02 via Nuitee
D
Deb couple au
4
Uncomfortable stay in facility
Pros:

Location excellent

Cons:

Room extremely small
No table and chairs
Bathroom linen old and discoloured
Not given option for larger room with kitchenette via booking process

2026-06-30 via Nuitee
H
Harmohan solo_traveller au
10
Pros:

Cleanliness, Location and welcoming staff.

2026-06-30 via Nuitee
S
Sharon family_with_children au
9
Pros:

Clean location

2026-06-29 via Nuitee
J
Jitka solo_traveller au
9
2026-06-28 via Nuitee
M
Matthew extended_group au
8
2026-06-25 via Nuitee
K
Keama solo_traveller au
10
2026-06-22 via Nuitee
A
Agnes extended_group au
9
2026-06-22 via Nuitee
T
Therese family_with_children au
10
2026-06-21 via Nuitee
H
Hall solo_traveller au
5
Pros:

Receptionist was friendly. Somewhat clean

Cons:

Parking was terrible, and could hear every movement in the room above us. Sounded like they were renovating all night. Fridge door opens the wrong way and tv remote batteries were flat

2026-06-18 via Nuitee
D
David couple au
10
2026-06-15 via Nuitee
C
Chris couple au
9
Overall very happy - would return if visiting Portland again
Pros:

Very central, great parking (in front of our appartment door). Complimentary upgrade was much appreciated! Bed very comfortable. Front desk staff very friendly. Would use same accomodation if returning to Portland.

Cons:

Carpet was a bit older - but ok. Sink slow to drain.

2026-06-13 via Nuitee
J
Jessica solo_traveller au
9
2026-06-13 via Nuitee
S
Susan solo_traveller au
9
Pros:

Well located walking distance to shops and Port.

2026-06-09 via Nuitee
S
Sallie family_with_children au
8
Great service, lovely apartment, great facilities.
Pros:

Place is great. We've stayed two years in a row.

Cons:

Drain cover in downstairs bathroom needs to be replaced - it looks dirty, unlike the rest of the apartment which is really nice.

2026-06-05 via Nuitee
J
James solo_traveller nz
10
2026-05-31 via Nuitee
S
stephen solo_traveller au
9
Great
Pros:

The room was clean and tidy also Comfortable.

Cons:

There was a mixup with getting the card out of the box and some earlier. Customer took all the envelopes instead of just one. But this was quickly resolved my stuff and things went on as normal. The whole situation was very well handled.

2026-05-24 via Nuitee
L
Lucinda couple au
8
2026-05-24 via Nuitee