Hilton Garden Inn Innsbruck Tivoli

Hotels
Hilton Garden Inn
7.9 (1778 reviews)
Olympiastraße 41 , Innsbruck , at

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly and helpful staff
Good location near events
Cons:
Cleanliness issues
Rude staff experience
Inadequate breakfast quality

Categories

Cleanliness
7.29
A few mentions of cleanliness issues, such as lack of vacuuming and a presence of pests.
Service
7.76
Mixed experiences with some staff being friendly, while others were described as rude and unhelpful.
Location
8.3
many positive mentions of the location being convenient, particularly for events.
Room Quality
8.25
Positive feedback regarding room spaciousness and decor, despite some not getting their expected views.
Amenities
7.78
Basic amenities are available; some guests found the air conditioning inadequate.
Value for Money
7.74
Some guests felt the price was high for the overall experience.
Food and Beverage
7.29
Breakfast quality did not meet expectations; considerations for improvement mentioned.
Overall Experience
8.76
Many guests expressed satisfaction and willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:54

Property Description

Modern 3-Star Hotel with Stunning Mountain Views

Luxurious Amenities for Relaxation and Wellness
The Tivoli Hotel Innsbruck boasts a top-floor sauna and fitness area, perfect for unwinding after a day of exploring. Guests can also enjoy free WiFi throughout the property and a terrace offering picturesque views of the Tyrolean mountains.

Convenient Location and Easy Access to City Center
Situated directly opposite the Olympiaworld Sports Complex, this hotel is just a short public transport ride away from Innsbruck’s city centre. With bus line J stopping a mere 100 meters away, exploring the city's attractions is a breeze. Additionally, the A12 and A13 motorways are within close proximity for added convenience.

Book your stay at Tivoli Hotel Innsbruck now for a relaxing and memorable experience amidst the beauty of Innsbruck!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Location

Guest Reviews

7.9
Based on 1778 reviews
Cleanliness: 7.29
Service: 7.76
Location: 8.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 7.29
Overall Experience: 8.76
B
Barbara couple de
8
Alles gut
Pros:

Gut

2026-09-12 via Nuitee
B
BERTRAND extended_group fr
2
Prestations pas en adéquation avec un Hilton.
Pros:

L'emplacement proche du centre ville.

Cons:

Il faisait chaud mi septembre, 28 c. La chambre était une véritable étuve !
On ne peut pas parler de climatisation mais éventuellement de ventilation qui braissait de l'air chaud
Certaines chambres ont eu la chance d'avoir un ventilateur.

2026-09-12 via Nuitee
M
Maksym couple ua
10
Pros:

Було чисто, охайно
Все на найвищому рівні

2026-09-12 via Nuitee
G
Guenter couple at
4
Freundliches Personal,gurte Frühstück,auf sauberkeit wird wenig wert gelegt
Cons:

extrem schmutzige Fenster,schmutziges Stiegenhaus,Couch im Zimmer Flecken,riecht unangenehm im Gang und imZimmer

2026-09-12 via Nuitee
S
Sascha couple at
10
Pros:

Alles tipptopp 😊

2026-09-12 via Nuitee
H
Hans-Dieter extended_group de
9
2026-09-12 via Nuitee
M
Markus solo_traveller at
4
Das Hotel hat den Namen Hilton nicht verdient
Pros:

Die Aussicht aus den Zimmern war toll. Die Matratzen sind gut auch die Kissen sind komfortabel

Cons:

Die Klimaanlage fuktioniert nur mässig und Fenster öffnen ist unmöglich aufgrund des Strassenlärms. Die Zimmer waren auf den zweiten Blick nicht sehr sauber. Es gibt keine Möglichkeit im Hotel zu essen.

2026-09-12 via Nuitee
G
Gary solo_traveller au
9
Pros:

Was as we expected

Cons:

Nothing to dislike

2026-09-12 via Nuitee
F
Faisal solo_traveller sa
10
2026-09-11 via Nuitee
B
Benjamin solo_traveller de
7
2026-09-11 via Nuitee
F
Faulds family_with_children de
5
okay but not great
Pros:

Very Basic rooms. no frills no water in rooms ect ect the bar prices are very high 18€ for a gin and Tonic is taking the mick! the reception staff are not really guest orientated and when asked for a restaurant recommendation they could not really help much (it was a sunday i will add so the general options were limited) having spent 20 years working in hotels i cant get used to staff not standing up when guest checking sitting behind a desk seems ...... unwelcoming. at first they could not find my booking this took some time but we got it sorted in the end. having no F&B offering at the hotel in the evening is understandable given the costs involved but then the breakfast has to be world class. the terrace and the view is a selling point and if i was in charge i would let people sit up there for a drink in the evenings. we wanted to get drinks downstairs and come up to enjoy the amazing view and the supervisor locked the door and said that this was only for breakfast. its the small things like speaking to us behind a closed door rather than opening up and showing flexability. I get that there are rules but who wants to sit in the lobby when the terrace is so cool? overall we got were satified but being "hosts" and welcoming was missing and would have taking this experience from ok to good. it lacks personality is what i am saying the staff are merly going through the motions.

Cons:

public areas and cleanliness have a feeling of "the hotel is understaffed for the volume of work" even my 10 year old picked up the hair in the bath and the dirty coridors.

2026-09-11 via Nuitee
M
Marlotte couple nl
7
2026-09-10 via Nuitee
P
Philips couple it
9
2026-09-10 via Nuitee
M
Mary-Ann couple au
8
Good stay with friendly staff.
Pros:

Neat, well maintained and comfortable room.

Cons:

Instructions for using the washing machine and dryer were only in German, and had no other language options. It would have been helpful to have the instructions in English for using both of these machines (e.g. cleaning the lint filter!)

2026-09-10 via Nuitee
R
Robert extended_group de
9
2026-09-10 via Nuitee
R
Robert solo_traveller de
7
2026-09-09 via Nuitee
C
Christian couple ch
8
Praktische und preiswerte Unterkunft am Rande von Innsbruck.
Pros:

Modern, gute Parkmöglichkeit in der Tiefgarage. Schnelles Einchecken.

Cons:

Lage ist deutlich abseits, viel gibt es nicht drumherum.

2026-09-09 via Nuitee
C
Claudia couple gb
8
2026-09-09 via Nuitee
J
jtruong solo_traveller de
4
Cons:

Nicht funktionierende Klimaanlage

2026-09-09 via Nuitee
V
Vikrant couple es
9
2026-09-09 via Nuitee