Airotel Galaxy

Hotels
8.2 (9653 reviews)
Venizelou 27 , Kavala , gr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Delicious breakfast options
Cons:
Cleanliness issues
Outdated room decor
Limited parking availability

Categories

Cleanliness
7.63
Several reviews mention poor cleanliness, including dirty rooms and unclean bathrooms.
Service
9.1
Multiple comments highlight the staff's friendliness and helpfulness at reception.
Location
9.14
Great central location with convenient access to nearby amenities.
Room Quality
7.59
Mixed feelings about room condition, including mentions of outdated decor and noise issues.
Amenities
8.12
Adequate amenities, but suggestions for more parking availability and improvements in breakfast offerings.
Value for Money
8.08
Overall a reasonable value given the location and service quality.
Food and Beverage
7.63
Breakfast options are noted but not as impressive as previous stays.
Overall Experience
8.3
A generally positive experience with notable drawbacks in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:08

Property Description

City and Sea Views Terrace
Enjoy breathtaking views of Kavala City and the sea from our terrace, the perfect spot to unwind and take in the scenery.

Rich Greek Breakfast and Fitness Centre
Start your day right with our delicious Greek breakfast buffet and stay active at our well-equipped fitness center.

Rooftop Restaurant with Panoramic Views
Indulge in Greek and international cuisine while taking in stunning panoramic views of the city at our rooftop restaurant.

Experience the best of Kavala at Airotel Galaxy - book your stay now for an unforgettable getaway!

Important information:

Airotel Galaxy participates in the Greek Breakfast Initiative by the Hellenic Chamber of Hotels.

Please note that the hotel reserves the right to pre-authorize your credit card. Please note that debit cards are not accepted.

"When booking more than 9 rooms or 15 people, different policies and additional supplements may apply."

Please note that this property can accommodate only dogs, but will not accommodate other types of pets.

When traveling with your dog please notify the property prior to arrival

When traveling with your dog, please note that no extra charge applies. Please note that a maximum of 1 dog is allowed. Please note that the property can only allow dogs with a maximum weight of 25 kilos.

Christmas Gala Dinner at Galaxy Roof Garden 24th of December (With extra charge- Please contact the property)
New Year’s Gala Dinner at Galaxy Roof Garden or at Philippos Ballroom (With extra charge- Please contact the property).
(In case of limited participation of people the hotel reserves the right to cancel one of the venue options offered)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KVA

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 9653 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.3
Y
Yusuf Güney couple tr
10
Pros:

Hem odalar hem kahvaltı hem resepsiyon çok iyiydi. Kötü bir yorumum bulunmuyor.

2026-07-25 via Nuitee
G
Greek couple solo_traveller tr
5
Pros:

This is an old hotel and not clean. It doesn't deserve the money at all. Staff is very nice, but the hotel itself is a nope for sure. Do not think it is a modern one through looking at its pics.

2026-07-25 via Nuitee
E
Ebru solo_traveller tr
9
Pros:

Limanda, deniz manzaralı odaları ile merkezi noktada olması büyük avantaj
İyi kahvaltı, Güler yüzlü personel

2026-07-25 via Nuitee
A
Aykut family_with_children tr
6
Merkezde heryere yakın
Pros:

Merkezde ve demize yakın

Cons:

Otopark sıkıntısı

2026-07-25 via Nuitee
A
Aziz Sercan family_with_children tr
7
2026-07-25 via Nuitee
Y
YALÇIN family_with_children tr
8
Konumu odanın manzarası çok güzeldi. Temizlik kötüydü. Alışveriş yapılabilecek heryere yürüme mesafesindeydi. Yeme içme
Pros:

Konumu

Cons:

Temizlik iyi değildi. Kahvaltı kötüydü.

2026-07-25 via Nuitee
A
Aleksandra family_with_children rs
8
Prosečno.
Pros:

Doručak je ispod proseka za Grčku. Lokacija je izvanredna. Problem sa parkingom Hotel nema ugovor sa nekim privatnim parkingom koji bi obezbedio gostima za vozilom kvalitetni boravak bez stresa i svakodnevne jurnjave za parkingom.

Cons:

Jedini problem je parking. Može da se popravi izbor hrane za doručak. Svakodnevno isti meni nije neka preporuka, u deset dana jedina je promena bio jedan dan sa slanim palačinkama.

2026-07-25 via Nuitee
S
Sel solo_traveller de
10
2026-07-25 via Nuitee
A
Alkisti couple ch
6
2026-07-25 via Nuitee
A
Ayşegül family_with_children tr
10
2026-07-25 via Nuitee
D
Daniel Virgil solo_traveller ro
8
Dani
Pros:

Hotel situat in centru aproape lângă port,nefiind nevoie de mașină. Personal f.amabil si ferm.

Cons:

Pozele făcute la camere nu reflectă realitatea,sunt făcute când totul era nou sau reconditionat,nici de cum 4 stele acuma,poate 3.Parcarea la hotel dacă ai noroc fiind locuri putine,dacă nu sincer nu ai unde parca,f.aglomerat orașul.

2026-07-24 via Nuitee
I
Iliyan family_with_children bg
1
Трагедия
Pros:

Единственото, което беше добре е локацията на хотела, реално всичко е наблизо.

Cons:

Това място не бих го нарекъл хотел. Персоналът е под всякаква критика, единият мъж от рецепцията с голата глава, беше страшно груб и нетактичен, зададохме му въпрос къде да си паркираме колата, при условие, че платихме голяма сума за стаята и нямаше къде да се спре, за да си разтоварим багажа и той с груб тон ни обясни да си търсим някъде другаде място или да отидем на платен паркинг, за който оставихме 100 евро за престоя ни. Чистачките влизаха в стаята, когато си пожелаят, без да чукат и се чудим какво реално правят в стаите на хората? Нито ни сменяха завивките, нито кърпите, не ни слагаха тоалетна хартия, мебелите бяха с много прах по тях и по земята имаше пясък и други мизерии. Бяхме си запазили голямо двойно легло, а получихме две отделни легла приближени с една огромна дупка посредата. Асансьорите бяха просто едни малки кутийки, в които ако сте с повече багаж, няма шанс да влезете и ги чакате по 5 мин в посока. В нашата баня имаше топла вода чак последния ден от престоя, телевизора е от комунистическо време, страшно стар и нефункционален. Банята дори не искам да я коментирам, засъхнал мухал по фугите и по плочките, стари душове... Нищо общо със снимките! Не си давайте парите за това място.

2026-07-24 via Nuitee
L
Luminita couple ro
7
Pros:

Localizarea

Cons:

Lipsa parcarii este un mare minus

2026-07-24 via Nuitee
M
müzeyyen extended_group tr
7
2026-07-24 via Nuitee
B
BULENT extended_group tr
1
Balkonsuz penceresiz aydınlatmasız havasız odalar.
Pros:

Sadece konumu ve roof manzarası güzel.

Cons:

Çok eski, acilen renovasyon gerekiyor.
Odaların zemin döşemeleri berbat çok pisti. Banyo olağanüstü eski ve kirliydi.
625 numaralı odada kaldım penceresiz ve hapishane hücresinden farksızdı.
Yataklar tek kişi için bile çok küçüktü.
Yastık tek bir tane vardı.
Otelin kendine ait ücretsiz otoparkı var yazıyordu ama küçücük ve çok yetersiz bir otoparktı ve her zaman doluydu.

2026-07-24 via Nuitee
M
Mircea Sosea family_with_children ro
9
Pros:

Great location, in the City Center,
Walkimg distance to all the shops and restaurants.
Walking distance to harbor area.
Great breakfast and also the breakfast area on the rooftop, amazing panorama!

Cons:

The hotel is big with many rooms, butl has a very small parking, only few cars can park; so depends on your luck,
Other ways you must go round a find a parking in the vecinity.

2026-07-24 via Nuitee
A
Adina extended_group ro
10
Superb!
2026-07-24 via Nuitee
T
Teemu couple fi
4
Good location, but everything else failed. No value for money.
Pros:

Location.

Cons:

The hotel is in a perfect location right in Kavala’s harbor — the front door opens directly onto the city center street, and stepping out the back door puts you right at the harbor.

Upon arrival, we were unpleasantly surprised to find a baby crib already set up in the room, and the room smelled distinctly of used diapers/urine. We called reception, and housekeeping came to remove the crib — after airing out the room, the smell improved, but it was a poor first impression.

We also noticed the bed linens were very wrinkled and untidy-looking, which didn’t match what we’d expect from a 4-star hotel. Staff assured us the sheets were clean, but admitted there was an issue with the hotel’s laundry/ironing equipment — suggesting this is a broader, hotel-wide shortcoming rather than an isolated incident.

The bathroom also had moisture damage: black mold/mildew along the tile grout and peeling silicone sealant at the floor edge. One clear cause is the bathtub’s shower head, which is fixed in a single position with no adjustable holder — even at low water pressure, water sprays past the tub onto the floor and walls.

After reporting these issues, we were offered a room change. The new room was in somewhat better condition, but its bathroom also had superficial moisture damage and the exact same fixed shower/tub design — confirming this is a structural/maintenance issue throughout the hotel, not just one room.

Following our complaints and the room change, the assistant manager sent us a bottle of wine as a gesture of goodwill on the second day — a nice thought, though it didn’t quite land for us personally, as we don’t drink wine.

2026-07-24 via Nuitee
S
Silvia solo_traveller bg
9
Pros:

The location is unbeatable. Waking up and seeing the port is amazing. The staff is always polite and helpful, they managed to find for us a plug for the bathtub.

Cons:

The breakfast cold be better, but no major complaints, breakfast with a view is great.

2026-07-24 via Nuitee
S
Suleyman extended_group tr
8
Cons:

insufficient parking space

2026-07-24 via Nuitee