Grupotel Mayorazgo

Hotels
•
Grupotel
8.8 (9556 reviews)
Flor Baja, 3 , Madrid , es

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good breakfast variety
Cons:
Expensive parking
Noise issues from nearby rooms
Limited amenities

Categories

Cleanliness
8.84
Clean and well-maintained as described in various reviews, though some concerns with noise levels due to water running.
Service
9.31
Staff is consistently praised for being attentive and friendly.
Location
9.35
Located in the city center, conveniently positioned near attractions.
Room Quality
8.3
Rooms are comfortable and aesthetically pleasing, but some noise issues noted.
Amenities
8.33
Amenities available but could be further improved, such as more pillow options.
Value for Money
8.29
Good price-quality ratio, though some reviews mention high parking costs.
Food and Beverage
8.84
Breakfast variety praised, though some reviews note quality inconsistencies.
Overall Experience
9.11
Generally a very positive experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:13

Property Description

Luxurious Stay in the Heart of Madrid

Elegant Accommodations: Experience comfort in our elegant rooms equipped with flat-screen TVs, ensuring a relaxing stay.

Convenient Location: Situated next to Madrid’s Gran Via, our hotel offers easy access to Plaza España, the Royal Palace, and nearby metro stations for exploring popular attractions and reaching the airport effortlessly.

Fine Dining and Entertainment: Indulge in Mediterranean cuisine at our restaurant, unwind at the classic bar with a soothing fountain, or enjoy live music at the elegant piano bar.

Immerse yourself in luxury and convenience at Hotel Mayorazgo. Book your stay now to enjoy these exquisite amenities and services.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 10
  • Ramp Length: 5
  • Entrance Type: Electric
  • Entrance Door Width: 138
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 11
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 9556 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
S
SERAP • couple • tr
10
Pros:

Şık ve hijyenik

2026-05-30 • via Nuitee
M
Maurizio • couple • it
7
Pros:

La posizione

2026-05-30 • via Nuitee
M
María isabel • couple • es
10
Pros:

La terraza de la habitación y el trato del personal
Ubicado junto la Gran Vía, muy céntrico pero no se escucha apenas ruido,

Cons:

Precio elevado

2026-05-30 • via Nuitee
A
alicia • solo_traveller • py
10
Pros:

Excelente la ubicación, la habitación y el hotel !!! Recomendadisimo

2026-05-29 • via Nuitee
K
Katia • extended_group • ec
10
Pros:

Las camas, la decoración de la habitación, la ducha, el baño, el personal muy amable. La ubicación es excelente, está a 3 minutos de la estación del Metro, tiene a media cuadra un Carrefour Express para cualquier compra básica. Las habitaciones son limpias y la decoración impecable, tal cual las fotos del anuncio.

Cons:

El ascensor es muy estrecho, pero realmente no le quita ninguna puntuación a este hotel.

2026-05-29 • via Nuitee
D
Domenico • solo_traveller • it
10
Pros:

Tutto organizzato alla perfezione

2026-05-29 • via Nuitee
A
Adriana • couple • ar
9
Pros:

La ubicación, el personal muy amable, las instalaciones

Cons:

Nada

2026-05-29 • via Nuitee
A
Antonio • couple • es
10
Una buena estancia en Madrid
Pros:

Habitación espaciosa y muy cómoda, limpia, cama supercomoda, muy tranquila, sin ruidos, baño espectacular, ubicación muy buena

Cons:

No había en la habitación para preparar un café, infusión, algo muy habitual en los Hoteles de 4 estrellas.

2026-05-29 • via Nuitee
R
RAFAEL IGNACIO • couple • es
10
Pros:

Las instalaciones y la amabilidad del personal

2026-05-28 • via Nuitee
L
Luisa • solo_traveller • ar
10
2026-05-28 • via Nuitee
M
Ma • couple • sg
10
Enjoyable and near to the shopping and palace.
Pros:

Location and room is very nice. Big and spacious.

Cons:

None

2026-05-28 • via Nuitee
I
Igone • couple • es
10
SORPREDIDA POSITIVAMENTE
2026-05-28 • via Nuitee
R
RAFAEL IGNACIO • couple • es
10
Pros:

El servicio y la amabilidad del personal

2026-05-28 • via Nuitee
S
Sally • couple • gb
8
2026-05-28 • via Nuitee
V
Veronica • solo_traveller • it
10
2026-05-27 • via Nuitee
B
bruno • solo_traveller • us
8
2026-05-27 • via Nuitee
R
Raffaela • family_with_children • it
7
Struttura buona , centralissima
Pros:

Camere

Cons:

Colazione

2026-05-27 • via Nuitee
A
Alfredo • couple • uy
10
Muy buena
Pros:

Muy modernizado

Cons:

Nada en particular ,hace años que voy y cada vez está mejor ( eso sí , se están pasando con el precio

2026-05-26 • via Nuitee
N
Nestor • couple • pr
9
Great stay but it could have been better.
Pros:

Location, breakfast, and personnel

Cons:

Air conditioning in the room was not working well.

2026-05-26 • via Nuitee
J
Jung-Hee • solo_traveller • sg
7
2026-05-26 • via Nuitee