Grupotel Mayorazgo

Hotels
•
Grupotel
8.8 (9884 reviews)
Flor Baja, 3 , Madrid , es

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
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Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good breakfast variety
Cons:
Expensive parking
Noise issues from nearby rooms
Limited amenities

Categories

Cleanliness
8.84
Clean and well-maintained as described in various reviews, though some concerns with noise levels due to water running.
Service
9.31
Staff is consistently praised for being attentive and friendly.
Location
9.35
Located in the city center, conveniently positioned near attractions.
Room Quality
8.3
Rooms are comfortable and aesthetically pleasing, but some noise issues noted.
Amenities
8.33
Amenities available but could be further improved, such as more pillow options.
Value for Money
8.29
Good price-quality ratio, though some reviews mention high parking costs.
Food and Beverage
8.84
Breakfast variety praised, though some reviews note quality inconsistencies.
Overall Experience
9.11
Generally a very positive experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:13

Property Description

Luxurious Stay in the Heart of Madrid

Elegant Accommodations: Experience comfort in our elegant rooms equipped with flat-screen TVs, ensuring a relaxing stay.

Convenient Location: Situated next to Madrid’s Gran Via, our hotel offers easy access to Plaza España, the Royal Palace, and nearby metro stations for exploring popular attractions and reaching the airport effortlessly.

Fine Dining and Entertainment: Indulge in Mediterranean cuisine at our restaurant, unwind at the classic bar with a soothing fountain, or enjoy live music at the elegant piano bar.

Immerse yourself in luxury and convenience at Hotel Mayorazgo. Book your stay now to enjoy these exquisite amenities and services.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 10
  • Ramp Length: 5
  • Entrance Type: Electric
  • Entrance Door Width: 138
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 11
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 9884 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
T
Tania • solo_traveller • es
10
2026-07-11 • via Nuitee
M
Miguel Domingo • extended_group • es
8
Bien
Pros:

Desayuno muy bueno

Cons:

No ponen agua de cortesía y en las habitaciones dobles dejan 1 chocolatina para 2 personas, es una tontería muy fácil de arreglar

2026-07-11 • via Nuitee
Z
Zuma • solo_traveller • za
9
Good
Pros:

Staff and bathroom is spacious

Cons:

No kettle in the room no swimming pool

2026-07-11 • via Nuitee
J
Juan • solo_traveller • es
10
2026-07-11 • via Nuitee
L
Louis • solo_traveller • fr
9
Top.
Pros:

Presque tout

Cons:

L'isolation avec la chambre à côté presque inexistente. Heureusement ils n'étaient pas souvent là.

2026-07-11 • via Nuitee
J
Javier • solo_traveller • es
10
2026-07-10 • via Nuitee
P
Perez Guzmán • solo_traveller • es
10
2026-07-10 • via Nuitee
R
RAUL • couple • ca
9
Muy buena estancia.
Cons:

Que no hubiera bidet en el baño.

2026-07-10 • via Nuitee
J
John • solo_traveller • gb
8
Really nice hotel with friendly and helpful staff.
Pros:

Limited lactose free food available for breakfast. Very helpful staff all over the hotel.

Cons:

Location-- a little far from the galleries in the blasting heat.

2026-07-09 • via Nuitee
M
Manuel • couple • es
10
2026-07-09 • via Nuitee
G
GaboVazquez • solo_traveller • es
8
Muy bien pero habitualmente muy caro !!
Pros:

La comodidad de la habitación y el baño.

Cons:

El precio según las fechas en que lo mires es realmente prohibitivo.
Está vez me costó 200€ una habitación triple y miré para octubre y cuesta 450€ una habitación de 16 metros !!!!!!

2026-07-09 • via Nuitee
S
Sean • solo_traveller • us
10
Pros:

incredible value for the money, and very accommodating staff.

2026-07-09 • via Nuitee
L
Lucia • solo_traveller • es
9
Hotel para repetir en el centro de Madrid.
Pros:

Camadas cómodas y grandes.
Buen acceso y parking en el mismo alojamiento.
Silencioso y renovado.

Cons:

Para ser un hotel de 4 estrellas le faltan algunos productos en el cuarto de baño.

2026-07-09 • via Nuitee
M
maria • couple • br
10
2026-07-09 • via Nuitee
J
JOSE IGNACIO • couple • es
9
Calidad/ubicación/precio mas que correcto. Repetiría seguro
Pros:

La ubicación y el desayuno una pasada. El acceso al hotel es fácil a pesar de estar en el mismo centro de Madrid (a 5 min andando de la puerta del sol o del Teatro Real) y la salida es mas fácil todavía.

Cons:

El parking algo caro (36€ la noche) y la habitación algo pequeña para un hotel de 4* pero correcta

2026-07-09 • via Nuitee
G
GERARDO • couple • cl
9
Muy Bien
Pros:

Ubicaciòn excelente muy central y accesible Desayuno muy bueno y variado. Habitacòn còmoda

Cons:

El Baño un poco estrcho

2026-07-08 • via Nuitee
M
Maria Isabel • family_with_children • cl
10
Comodidad y amabilidad
Pros:

Las habitaciones cómodas y la ubicación excelente

2026-07-08 • via Nuitee
V
Victoria • solo_traveller • ru
10
Pros:

Прекрасный отель,вкусные и разнообразные завтраки,огромный выбор, меню почти каждый день меняли.Очень удобное расположение,рядом метро, но пешком до центра и так близко. Своя терасса это просто шикарно! В отеле чисто, абсолютно не к чему придраться.Выбирайте и не пожалеете

2026-07-08 • via Nuitee
M
mariana • couple • ar
10
Excelente
Pros:

El desayuno la habitación

2026-07-08 • via Nuitee
H
Hernández Rastrollo • solo_traveller • es
9
Excelente ubicación y personal muy amable
Pros:

La ubicación y el trato del personal

Cons:

Demora en tener la habitación disponible. Camas un poco estrechas

2026-07-08 • via Nuitee