Grupotel Mayorazgo

Hotels
•
Grupotel
8.8 (9707 reviews)
Flor Baja, 3 , Madrid , es

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good breakfast variety
Cons:
Expensive parking
Noise issues from nearby rooms
Limited amenities

Categories

Cleanliness
8.84
Clean and well-maintained as described in various reviews, though some concerns with noise levels due to water running.
Service
9.31
Staff is consistently praised for being attentive and friendly.
Location
9.35
Located in the city center, conveniently positioned near attractions.
Room Quality
8.3
Rooms are comfortable and aesthetically pleasing, but some noise issues noted.
Amenities
8.33
Amenities available but could be further improved, such as more pillow options.
Value for Money
8.29
Good price-quality ratio, though some reviews mention high parking costs.
Food and Beverage
8.84
Breakfast variety praised, though some reviews note quality inconsistencies.
Overall Experience
9.11
Generally a very positive experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:13

Property Description

Luxurious Stay in the Heart of Madrid

Elegant Accommodations: Experience comfort in our elegant rooms equipped with flat-screen TVs, ensuring a relaxing stay.

Convenient Location: Situated next to Madrid’s Gran Via, our hotel offers easy access to Plaza España, the Royal Palace, and nearby metro stations for exploring popular attractions and reaching the airport effortlessly.

Fine Dining and Entertainment: Indulge in Mediterranean cuisine at our restaurant, unwind at the classic bar with a soothing fountain, or enjoy live music at the elegant piano bar.

Immerse yourself in luxury and convenience at Hotel Mayorazgo. Book your stay now to enjoy these exquisite amenities and services.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 10
  • Ramp Length: 5
  • Entrance Type: Electric
  • Entrance Door Width: 138
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 11
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 9707 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
E
Excel • solo_traveller • pr
10
2026-06-20 • via Nuitee
G
Goran • solo_traveller • rs
10
2026-06-20 • via Nuitee
G
Graciela • couple • ar
10
Mejor imposible
Pros:

Todo personal comodidad limpieza ubicación instalaciones un lujo

Cons:

Nada

2026-06-20 • via Nuitee
C
Connie de Elizalde • couple • ar
9
Excelente estadia
Pros:

El desayuno excelente, las instalaciones y el servicio excelente, gracias!

2026-06-20 • via Nuitee
M
María de los ángeles • couple • ar
8
Pros:

Atención

Cons:

Nada todo bien

2026-06-20 • via Nuitee
E
emma maria ernestina • solo_traveller • ar
9
Excelente ubicación
Pros:

Ubicación

Cons:

Faltaría cafetera en habitación

2026-06-20 • via Nuitee
J
Juan Carlos • solo_traveller • es
7
Pros:

La limpieza y la ubicación

Cons:

El personal

2026-06-19 • via Nuitee
G
Graciela • solo_traveller • ar
6
Pros:

Estuvimos los días 2, 3 y 4 y volvimos el 9 . Ese día nos cobraron el doble que los días anteriores. Ya era tarde para elegir otro lugar porque estábamos muy cansados por el viaje. Y la habitación de los días anteriores era bastante chica. Ni siquiera tenía espejo

2026-06-19 • via Nuitee
F
Felix • couple • us
8
Aceptable.
Pros:

El trato del personal.

Cons:

El sistema de aire acondicionado. Pasamos calor.

2026-06-19 • via Nuitee
A
ALMEIDA • couple • es
9
Buena calidad precio y localización
Pros:

Excelente actitud del equipo de recepción, muy buena localización si quieres estar en el centro de Madrid

Cons:

Todo bien

2026-06-19 • via Nuitee
J
Jorge • solo_traveller • ar
8
2026-06-19 • via Nuitee
J
JORGE • solo_traveller • ar
10
Fabulosa y cálida estancia en Madrid.
Pros:

Excepcional. Todo. Lo conozco desde hace 10 años y siempre que viajo a Madrid me alojo en el hotel.

Cons:

No hubo cosas que no me gustaran

2026-06-19 • via Nuitee
M
Marta Camprubí • solo_traveller • es
10
2026-06-18 • via Nuitee
S
Susan • couple • ca
10
Highly recommend
Pros:

Proximity to everything

Cons:

Nothing!

2026-06-18 • via Nuitee
F
fernando • couple • es
9
Pros:

Estilo castizo Madrid

Cons:

Nada.
Personal excelente

2026-06-18 • via Nuitee
R
Roberto • solo_traveller • it
9
Eccellente
Pros:

Camera spaziosa pulita colazione ottima zona in centro

Cons:

Nulla

2026-06-18 • via Nuitee
G
Günter • couple • de
7
2026-06-18 • via Nuitee
C
C_Farrugia • solo_traveller • mt
10
2026-06-17 • via Nuitee
A
AKIKO • extended_group • jp
8
観光に便利なホテル
Pros:

場所が旧市街地中心でどこに行くにも歩いて行けたので便利でした。
ホテルから空港までタクシーを依頼しました。一律33€で時間通りに来ていただき便利でした。

Cons:

写真はエレガントでしたが、実際とは違ったのが残念でした。
トリプルでしたが、エキストラベッドが準備されてなく、3回もフロントにお願いしてようやく準備してもらった。

2026-06-17 • via Nuitee
L
Leppes • extended_group • cl
10
Increíble
Pros:

Desayuno muy rico y variado, para todos los tipos de gustos. Habitaciones limpias y camas cómodas. Limpieza excelente.

2026-06-17 • via Nuitee