Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good breakfast variety
Cons:
Expensive parking
Noise issues from nearby rooms
Limited amenities

Categories

Cleanliness
8.84
Clean and well-maintained as described in various reviews, though some concerns with noise levels due to water running.
Service
9.31
Staff is consistently praised for being attentive and friendly.
Location
9.35
Located in the city center, conveniently positioned near attractions.
Room Quality
8.3
Rooms are comfortable and aesthetically pleasing, but some noise issues noted.
Amenities
8.33
Amenities available but could be further improved, such as more pillow options.
Value for Money
8.29
Good price-quality ratio, though some reviews mention high parking costs.
Food and Beverage
8.84
Breakfast variety praised, though some reviews note quality inconsistencies.
Overall Experience
9.11
Generally a very positive experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:13

Property Description

Luxurious Stay in the Heart of Madrid

Elegant Accommodations: Experience comfort in our elegant rooms equipped with flat-screen TVs, ensuring a relaxing stay.

Convenient Location: Situated next to Madrid’s Gran Via, our hotel offers easy access to Plaza España, the Royal Palace, and nearby metro stations for exploring popular attractions and reaching the airport effortlessly.

Fine Dining and Entertainment: Indulge in Mediterranean cuisine at our restaurant, unwind at the classic bar with a soothing fountain, or enjoy live music at the elegant piano bar.

Immerse yourself in luxury and convenience at Hotel Mayorazgo. Book your stay now to enjoy these exquisite amenities and services.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Property Accessibility

Total Disability Score: 42.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 10
  • Ramp Length: 5
  • Entrance Type: Electric
  • Entrance Door Width: 138
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 11
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 10169 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
G
Grazia • couple • es
10
2026-09-12 • via Nuitee
S
Safia • solo_traveller • be
10
2026-09-12 • via Nuitee
M
maria eugenia • couple • cl
10
2026-09-12 • via Nuitee
N
Nóra • couple • hu
9
2026-09-12 • via Nuitee
M
Masiolo • solo_traveller • uy
9
Pros:

Lo que más me gustó fue su ubicación, limpieza y amabilidad del personal

Cons:

Nada.⁰

2026-09-12 • via Nuitee
A
Anjori • couple • us
10
Very nice hotel in Madrid!
Pros:

Very nice hotel - clean and comfortable and well-located. We had a wonderful stay here!

Cons:

Nothing - everything was great!

2026-09-12 • via Nuitee
L
Leon J • couple • au
9
Great location
Pros:

Great location

Cons:

All good

2026-09-12 • via Nuitee
M
Mikel • solo_traveller • es
7
Pros:

La ubicación, la terraza de la habitación.

Cons:

Poca variedad en Buffet a la hora de desayunar, en la habitación no había cafetera, ni microondas.

2026-09-11 • via Nuitee
K
Kera • couple • it
10
Pros:

Staff, location, cleanlinnes! everything was top.

2026-09-11 • via Nuitee
L
Lucas • couple • es
10
One of the best stays in Europe
Pros:

Good price, very comfortable bed, amazing breakfast very very complete and tasty. Kind staff and have a space to store our luggages after the checkout. Excellent location very close to the main attraction of the city but with a good sound proof

Cons:

N/A.

2026-09-11 • via Nuitee
J
Juan José • solo_traveller • es
9
Hotel con excelente ubicación, aunque sea caro
Pros:

La limpieza, el trato con los empleados y sobre todo la ubicación prácticamente en la Gran Vía, junto a Plaza de España

Cons:

El precio de la habitación creo que es excesivo, pero es un problema generalizado de la mayoría de los hoteles de calidad

2026-09-11 • via Nuitee
A
ayad • family_with_children • sa
1
Euro 22 was paid for no good reason and must be refunded
Pros:

I was not able to connect my laptop to the tv through HDMI or wireless and the unacceptable reason given to me was for safety and security!!??
On checkout I was charged Euro 13.2 for drinking water from the minibar. I HAVE NEVER BEEN ASKED TO PAY FOR WATER IN SIMILAR HOTEL CATEGORY.
After checkout later my card was charged Euro 8.8 for what reason I don’t know.
Finally no invoice and no explanation for the additional charges which I reject and demand compensation.

Cons:

When charging additional the hotel/booking.com should provide explanation and must be approved by the client

2026-09-11 • via Nuitee
D
daniele • family_with_children • it
9
2026-09-11 • via Nuitee
D
Darren • solo_traveller • gb
8
2026-09-11 • via Nuitee
E
Edmundo • solo_traveller • es
8
Pros:

Excelente hotel, personal amable y cordial. Ubicación excelente y las instalaciones son adecuadas

Cons:

Había un olor en el aseo de la habitación bastante desagradable. También sentimos ese olor en el aseo de la recepción. Deberían mirar ese tema

2026-09-11 • via Nuitee
J
Jose Antonio • solo_traveller • es
9
2026-09-11 • via Nuitee
J
Juan • solo_traveller • es
9
2026-09-11 • via Nuitee
G
Georgiana • solo_traveller • ro
10
2026-09-11 • via Nuitee
P
Panagiota • couple • gr
10
Pros:

Best place in Madrid, in the heart of the town, clean, good for the value, quite. Nice service and friendly, cheerful staff with a great attitude.

2026-09-10 • via Nuitee
A
Andrea • couple • it
9
Hotel in zona strategica per visitare Madrid,ottimo rapporto qualità/prezzo
Pros:

Organizzazione dell’hotel e staff gentile

Cons:

Nulla

2026-09-10 • via Nuitee