Makarem Umm Al Qura Hotel

Hotels
8.2 (10966 reviews)
Ajyad Street,P.O. Box 7020 Makkah , Makkah , SA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful and friendly reception staff (Alaa, Lora, وجدان)
Clean hotel and rooms
Excellent location near Al Haram
Free/ample parking and proximity
Comfortable stay and good hospitality
Breakfast variety
Cons:
Shuttle bus frequency limited / crowded at times
Late check-in policy (rooms often available from 16:00)
Buffet needs improvement / organization issues
Occasional inconsistencies in room service or shuttle operation

Categories

Cleanliness
9
Multiple reviews praise cleanliness explicitly (Arabic: النظافه, النضافه) and call the hotel clean and well-kept.
Service
8.8
Strong positive mentions of reception staff (names cited: Alaa, Lora, وجدان) for helpfulness and hospitality, though a few operational issues (late check-in experiences) slightly lower the score.
Location
9
Consistently praised for proximity to Al Haram, ease of access and parking; shuttle service availability is noted but frequency/crowding complaints temper the rating.
Room Quality
8.2
Rooms described as comfortable and satisfactory in several reviews; no major complaints about room condition were reported.
Amenities
7.2
Amenities like shuttle buses and free parking are mentioned positively, but frequent comments about limited shuttle frequency and crowded transport reduce the score.
Value for Money
8
Some guests explicitly mention reasonable buffet price and overall positive value impressions; no widespread complaints about pricing.
Food and Beverage
7
Breakfast and buffet variety are praised by some, but there are specific notes that the buffet needs improvement (البوفيه يحتاج تضبيط), yielding a mixed sentiment.
Overall Experience
8.4
Overall sentiment is very positive with repeated thanks and intent to rebook; operational wrinkles (check-in time, shuttle frequency) prevent a higher score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:39

Property Description

Luxurious Accommodation in the Heart of Mecca

Modern Rooms with Amenities
Experience comfort in contemporary rooms with satellite TV, minibar, and some with a separate seating area and flat-screen TV.

Dining and Business Services
Indulge in local and international cuisine at the hotel's restaurant and enjoy a buffet breakfast daily. Take advantage of the business center, meeting facilities, and laundry services.

Convenient Location and Services
Located near Al Haram, with a free shuttle service, the hotel also offers a 24-hour front desk, express check-in, and is close to Jeddah International Airport.

Ready to experience luxury and convenience at Makarim Umm AlQura Hotel? Book your stay now!

Important information:

Kindly note that 50% of the total room rate will be charged as a Non-Refundable if more than 10 rooms are booked.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Location

Guest Reviews

8.2
Based on 10966 reviews
Cleanliness: 9
Service: 8.8
Location: 9
Room Quality: 8.2
Amenities: 7.2
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8.4
S
Sultan • solo_traveller • sa
10
2026-11-07 • via Nuitee
M
Mohammed • couple • eg
10
2026-11-07 • via Nuitee
A
Azhar • extended_group • sa
10
2026-11-07 • via Nuitee
M
MasAbbas • family_with_children • sa
6
Pros:

Location, house keeping

Cons:

Room View ,room humidity and bad smill

2026-11-06 • via Nuitee
M
Manel • solo_traveller • sa
4
Pros:

Le petit déjeuner uniquement

Cons:

La chambre n'était pas propre, les WC du lobby trop sales et non nettoyés comme pour des toilettes publiques
Le personnel de l'accueil froid, compréhensif et désagréable, ils font fuir les clients. On avait l'habitude de séjourné dans cet hôtel depuis des années mais ils se dégrade d'une année à une autre. Leur but est juste de collecter le maximum d'argent sans rénovation.
Plus jamais dans cet hôtel

2026-11-06 • via Nuitee
A
Aamir Pervaiz • extended_group • sa
9
Excellent
Pros:

Convenient with parking facility

Cons:

Breakfast buffet could be better

2026-11-06 • via Nuitee
A
Ahmed • family_with_children • sa
10
2026-11-06 • via Nuitee
M
Moeen • family_with_children • sa
10
2026-11-06 • via Nuitee
R
Rohaan • couple • pk
8
Overall good experience, I have been staying from last four years comfortably, they need to upgrade their washrooms, and
Pros:

Good location and calm property

Cons:

They need to update their washroom facilities

2026-11-06 • via Nuitee
حسين عبدي • family_with_children • sa
10
Pros:

كانت رائعة جدا بعد التجديد
والموظفين جيدين جدا

Cons:

كل شي ممتاز

2026-11-06 • via Nuitee
S
Syed Ali • family_with_children • sa
10
Pros:

Great value Location, Super Clean , Pleased with staff Free Parking under Building

Cons:

Nothing so for I found.

2026-11-06 • via Nuitee
H
Hany • solo_traveller • sa
10
ممتازه
Pros:

كل شيئ

Cons:

لا شيئ

2026-11-06 • via Nuitee
عبدالخالق • couple • sa
8
2026-11-05 • via Nuitee
S
SHAHAD REHMATULLA Baig • family_with_children • ma
10
2026-11-05 • via Nuitee
A
Ashwaq • couple • sa
7
جميل الموقع ونظيف لكن الموظفين غير متعاونين وتم فرض رسوم
Pros:

النظافه والريحه

Cons:

عدم التجاوب وفرض رسوم زياده

2026-11-04 • via Nuitee
A
ABDULAZIZ • couple • sa
7
جيدة نوعا ما
Pros:

الموقع قريب من مواقف كدي

Cons:

اسعار الاكل مبالغ فيها عشاء بسيط مشويات وبطاطس ب 300 ريال

2026-11-04 • via Nuitee
R
Raed • couple • eg
7
2026-11-04 • via Nuitee
I
ibrahim • family_with_children • sa
10
رائعة
Pros:

النظافة والخدمة ممتازة والديكور رائع وباركنج السيارات مجانى

Cons:

المسافة للحرم

2026-11-04 • via Nuitee
R
Rafaqat • extended_group • gb
8
Pros:

Was a bit faraway although there were transport facilities but prayers time was a bit mission
Although have good experience

Cons:

A bit away

2026-11-04 • via Nuitee
M
mounir • couple • se
8
2026-11-04 • via Nuitee