Hotel Hacienda Real

Hotels
8.5 (50 reviews)
Calle 31 numero 106 , Ciudad del Carmen , mx

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Large and well-lit pool
Ideal pool depth
Cons:
Pool closing time is earlier than competitors
Access issues due to flooding

Categories

Cleanliness
7.58
The area was impacted by flooding which made access difficult.
Service
9.05
Standard quality for this hotel tier.
Location
8.09
The hotel had accessibility issues due to flooding.
Room Quality
8.54
Standard quality for this hotel tier.
Amenities
9.07
The pool was large and well-lit, enjoyed by guests.
Value for Money
8.53
Standard quality for this hotel tier.
Food and Beverage
8.58
Standard quality for this hotel tier.
Overall Experience
8.55
Overall enjoyed the amenities despite some access issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:56

Property Description

Luxurious Accommodations
Experience classic-style décor and modern amenities in each air-conditioned room at Hotel Hacienda Real. With a work desk, coffee maker, and private bathroom, comfort is guaranteed during your stay.

Culinary Delights
Indulge in a variety of regional and international cuisines at Los Vitrales Restaurant or sip on cocktails at the stylish bar while enjoying entertainment on the big screen.

Convenient Location
Located just minutes away from the airport and the beach, with free transportation provided, Hotel Hacienda Real offers the perfect blend of convenience and relaxation for your Ciudad del Carmen getaway.

Book now and enjoy a seamless stay with complimentary breakfast, a refreshing swimming pool, free Wi-Fi, and flexible cancellation policies.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CME

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for MXN 20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 50 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
L
Luis Miguel • family_with_children • mx
9
2026-07-22 • via Nuitee
J
Juan José • solo_traveller • mx
10
2026-07-21 • via Nuitee
I
Irma Jani • family_with_children • mx
9
Feria Carme26
Pros:

Las camas y cuarto amplio

Cons:

Fal una cafetera de autoservicio para huéspedes.

2026-07-19 • via Nuitee
M
Mark • extended_group • mx
5
MALA RELACIÓN PRECIO CALIDAD
Pros:

UBICACIÓN ES BUENA

Cons:

LA ATENCIÓN DEL PERSONAL DE RECEPCIÓN Y EL DESAYUNO MUY ESCUETO, SIN ACOMPAÑAMIENTO DE FRUTA.

2026-07-08 • via Nuitee
G
Gonzalez • couple • mx
9
2026-07-07 • via Nuitee
A
Alamilla • solo_traveller • mx
10
Pros:

Limpieza y comodidad

2026-07-02 • via Nuitee
M
MORALES SANCHEZ • family_with_children • mx
10
2026-07-01 • via Nuitee
A
Andres • solo_traveller • mx
10
2026-06-30 • via Nuitee
M
MARIA ELIZABETH • couple • mx
7
Bueno
2026-05-26 • via Nuitee
A
Alan Daniel • solo_traveller • mx
10
Todo bien
Pros:

Todo bien

Cons:

Todo muy bien

2026-05-12 • via Nuitee
N
Naty • solo_traveller • mx
10
Pros:

Excelente

Cons:

Excelente

2026-05-07 • via Nuitee
N
Naty • solo_traveller • mx
10
2026-05-07 • via Nuitee
J
John Ladenburg Sr. • solo_traveller • us
7
Pros:

The staff was friendly and helpful.

Cons:

The rooms were quite dated and need upgraded. The air conditioning was not adequate, so our room was always too warm.

2026-05-05 • via Nuitee
L
Luis • couple • mx
9
Excelente servicio y ubicacion, solo le falta estacionamiento.
Pros:

Muy bien

Cons:

Falta de estacionamiento

2026-05-05 • via Nuitee
O
Ott • solo_traveller • de
10
Pros:

Sehr schönes gepflegtes Hotel. Wir haben uns sehr wohl gefühlt.

2026-04-27 • via Nuitee
B
b43af1b73cf67318c4fc00961e33893f • family_with_children • mx
10
Pros:

Es muy bonito, tranquilo, cómodo y tiene buena ubicación, la alberca esta bonita.

2026-04-13 • via Nuitee
E
ebd00ab0803e73ce884a370f837f16bc • solo_traveller • mx
9
Pros:

Ver en general limpio, ordenado, bien conservado el hotel. Así como también el saber que tenían un paquete que incluía hospedaje y tour turístico

Cons:

Que del paquete de hospedaje con desayuno incluído solo de guisado era huevo acompañado de jamón o chorizo. Sugerencia chilaquiles y talvez si quiere el huésped alguna otra proteína pues con el cobro de un extra se resuelve.

2026-04-12 • via Nuitee
E
ebd00ab0803e73ce884a370f837f16bc • solo_traveller • mx
10
2026-04-12 • via Nuitee
H
HERNANDEZ • extended_group • mx
9
2026-04-11 • via Nuitee
O
Omar uriel • extended_group • mx
10
2026-04-11 • via Nuitee