Hotel Hacienda Real

Hotels
8.5 (59 reviews)
Calle 31 numero 106 , Ciudad del Carmen , MX
+52 938 381 1700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Large and well-lit pool
Ideal pool depth
Cons:
Pool closing time is earlier than competitors
Access issues due to flooding

Categories

Cleanliness
7.58
The area was impacted by flooding which made access difficult.
Service
9.05
Standard quality for this hotel tier.
Location
8.09
The hotel had accessibility issues due to flooding.
Room Quality
8.54
Standard quality for this hotel tier.
Amenities
9.07
The pool was large and well-lit, enjoyed by guests.
Value for Money
8.53
Standard quality for this hotel tier.
Food and Beverage
8.58
Standard quality for this hotel tier.
Overall Experience
8.55
Overall enjoyed the amenities despite some access issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:56

Property Description

Luxurious Accommodations
Experience classic-style décor and modern amenities in each air-conditioned room at Hotel Hacienda Real. With a work desk, coffee maker, and private bathroom, comfort is guaranteed during your stay.

Culinary Delights
Indulge in a variety of regional and international cuisines at Los Vitrales Restaurant or sip on cocktails at the stylish bar while enjoying entertainment on the big screen.

Convenient Location
Located just minutes away from the airport and the beach, with free transportation provided, Hotel Hacienda Real offers the perfect blend of convenience and relaxation for your Ciudad del Carmen getaway.

Book now and enjoy a seamless stay with complimentary breakfast, a refreshing swimming pool, free Wi-Fi, and flexible cancellation policies.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 PM
Airport code: CME

Location

Guest Reviews

8.5
Based on 59 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
C
Casanova • solo_traveller • mx
9
2026-10-07 • via Nuitee
H
HERNANDEZ V • family_with_children • mx
9
Pros:

la habitación y camas muy comodas,

Cons:

en el área de alberca sillas rotas, no había suficientes camastros, sillas y mesas, los dos dias que estuve en la alberca nadie se acerco a ofrecer el servicio de restaurante, la mesera se enfoco en una mesa de 8 personas y nunca nos ofrecio nada, unos huespedes amablemente me dieron una de sus sillas, porque vieron que no teniamos ni donde dejar nuestras cosas

2026-08-31 • via Nuitee
V
Victor • solo_traveller • mx
8
Hotel de mala calidad. Les falta mejorar.
Pros:

Nada.

Cons:

Instalaciones sin mantenimiento. Evento ruidoso. Nos dejaron sin estacionamiento el dia del evento. Comida comible. Personal poco amable. No lo recomiendo.

2026-08-18 • via Nuitee
C
CarlosCarrion • solo_traveller • mx
9
Pros:

Un hotel limpio y cómodo

Cons:

El estacionamiento pequeño

2026-08-17 • via Nuitee
C
CarlosCarrion • solo_traveller • mx
10
Pros:

Esta céntrico y limpio

Cons:

El estacionamiento es chico.

2026-08-17 • via Nuitee
A
Adain • solo_traveller • mx
10
2026-08-06 • via Nuitee
N
Noh Mut • extended_group • mx
10
2026-08-03 • via Nuitee
R
Rudy Crystian • solo_traveller • mx
10
Pros:

Personal muy amable.
Siempre estuvo limpio.
Las instalaciones se ven cuidadas con mantenimiento.
La.alberca todos los dias la limpian y hermosa.
El restaurante bien.
Nos gusto mucho para la familia.
Si pudiesen colocar un frigobar en la habitacion seria genial. Pero volveremos.

Cons:

Internet bajo, aunque se uso poco.

2026-08-03 • via Nuitee
L
Luis Miguel • family_with_children • mx
9
2026-07-22 • via Nuitee
J
Juan José • solo_traveller • mx
10
2026-07-21 • via Nuitee
I
Irma Jani • family_with_children • mx
9
Feria Carme26
Pros:

Las camas y cuarto amplio

Cons:

Fal una cafetera de autoservicio para huéspedes.

2026-07-19 • via Nuitee
M
Mark • extended_group • mx
5
MALA RELACIÓN PRECIO CALIDAD
Pros:

UBICACIÓN ES BUENA

Cons:

LA ATENCIÓN DEL PERSONAL DE RECEPCIÓN Y EL DESAYUNO MUY ESCUETO, SIN ACOMPAÑAMIENTO DE FRUTA.

2026-07-08 • via Nuitee
G
Gonzalez • couple • mx
9
2026-07-07 • via Nuitee
A
Alamilla • solo_traveller • mx
10
Pros:

Limpieza y comodidad

2026-07-02 • via Nuitee
M
MORALES SANCHEZ • family_with_children • mx
10
2026-07-01 • via Nuitee
A
Andres • solo_traveller • mx
10
2026-06-30 • via Nuitee
M
MARIA ELIZABETH • couple • mx
7
Bueno
2026-05-26 • via Nuitee
A
Alan Daniel • solo_traveller • mx
10
Todo bien
Pros:

Todo bien

Cons:

Todo muy bien

2026-05-12 • via Nuitee
N
Naty • solo_traveller • mx
10
2026-05-07 • via Nuitee
N
Naty • solo_traveller • mx
10
Pros:

Excelente

Cons:

Excelente

2026-05-07 • via Nuitee