Crystal Palace Hotel

Hotels
8.1 (2470 reviews)
Av. 18 De Julio, 1210 , Montevideo , uy

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Breakfast quality lacking

Categories

Cleanliness
7.93
Concerns about hygiene and cleanliness mentioned in reviews.
Service
8.9
Mixed sentiments, but generally acceptable with good mentions of staff.
Location
8.94
Great location in the city center with positive mentions.
Room Quality
8.39
Spacious and comfortable rooms, but some concerns about maintenance.
Amenities
7.92
Amenities mentioned had some shortcomings such as lack of towels and toiletries.
Value for Money
7.38
Mixed feelings about breakfast quality and additional charges.
Food and Beverage
6.93
Concerns about breakfast variety and quality.
Overall Experience
8.4
Overall experience was marred by issues, but vacation still enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:23

Property Description

Central Location on 18 de Julio Avenue
Located in the heart of Montevideo, Crystal Palace Hotel offers comfortable rooms with modern amenities. Guests can enjoy the convenience of free WiFi access and a delicious daily breakfast at the on-site restaurant.

Spacious Rooms with Premium Features
Experience true relaxation in the spacious rooms at Crystal Palace Hotel. Each room is equipped with a minibar, safety deposit box, and some even offer a luxurious hydromassage tub. Enjoy stunning panoramic views of the city right from your room.

Convenient Services and Facilities
Take advantage of the hotel's room and laundry service, 24-hour front desk assistance, and well-equipped fitness centre. Whether you're here for business or leisure, Crystal Palace Hotel ensures a comfortable stay for all guests.

Book your stay at Crystal Palace Hotel now and make the most of your visit to Montevideo!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.

Please note that the property does not accommodate extra beds.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MVD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 17 per day.

Location

Guest Reviews

8.1
Based on 2470 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 8.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 6.93
Overall Experience: 8.4
G
Graciela solo_traveller uy
9
2026-07-19 via Nuitee
M
Macías couple uy
5
2026-07-16 via Nuitee
K
Karen couple uy
10
2026-07-16 via Nuitee
E
EVELIN SILVA DE FREITAS couple br
10
Perfeita .
Pros:

Localização!

Cons:

Nada a declarar

2026-07-16 via Nuitee
E
Escoto solo_traveller uy
8
2026-07-13 via Nuitee
J
José couple br
8
2026-07-13 via Nuitee
S
Silvio solo_traveller ar
8
Buen hotel céntrico con desayuno. Ojo con el wifi. Malo al menos en piso 5
Pros:

Buena atención. Muy buen desayuno.

Cons:

Mal wifi.
El gimnasio no es tal: solo un par de caminadores y bicicletas

2026-07-13 via Nuitee
A
Albanese solo_traveller uy
10
Pros:

El personal

Cons:

El ambiente fuera. Del hotel.

2026-07-13 via Nuitee
F
flores family_with_children ar
4
Defraudado
Pros:

La ubicación es muy buena

Cons:

Cumple con los requisitos de 4 estrellas, pero de muy mala calidad. Rsjadoras en el techo, manchas de humedad en las ventanas y techo del baño. El tv arcaico de viejo, dejo de andar, pedimos al conserje ayuda y respondió que apretaramos en la opción HDMI. No con el control ni con el teclado del tv pudimos. El control remoto del aire no tenía pilas, pues nos dejaron sin aire. No tenían ni pilas ni alguien que pudiera ir a (al menos) intentar solucionar el problema

2026-07-12 via Nuitee
K
Katherine solo_traveller ar
8
Pros:

La ubicacion

2026-07-11 via Nuitee
G
Gladys solo_traveller uy
9
Pros:

Excelente! Impecable el lugar .super limpio! Ideal para descansar y pasar lindos momentos

2026-07-08 via Nuitee
O
Oscar Cesar couple ar
10
Placentera estadía
Pros:

El desayuno es la parte a mejorar del servicio, por que posee mucho carbohidrato, necesitaría variantes en sus islas.

Cons:

La calidad de los fiambres y la variante huevos revueltos con salchicha, durante el desayuno.

2026-07-08 via Nuitee
C
Carina Hilda Salinas solo_traveller ar
8
Pros:

La ubicacion y buen desayuno

Cons:

El tema del estacionamiento

2026-07-08 via Nuitee
A
Ariela solo_traveller uy
10
2026-07-07 via Nuitee
S
Stephanie_gonvill solo_traveller uy
8
Agradable y recomendable
Pros:

El Desayuno Excelente

2026-07-07 via Nuitee
P
Pereira Cuña couple uy
7
el hotel y la atencion esta bien
Cons:

me cobraron el estacionamiento
no tenia una tarjeta o algo que identificara que era incluido

2026-07-06 via Nuitee
C
Carlos Alberto solo_traveller br
7
2026-07-06 via Nuitee
D
Dario couple ar
8
2026-07-05 via Nuitee
J
Jovana solo_traveller uy
10
Pros:

Ubicación céntrica. El desayuno completo y muy rico. Las instalaciones muy amplias. Volveremos !

2026-07-05 via Nuitee
M
Maribel solo_traveller uy
4
Pros:

La ubicación

Cons:

El aire acondicionado no funcionaba, para hablar con recepción tenías que bajar porque no funcionaba el teléfono de la habitación. Además perdía agua la cisterna y se estaba inundando el baño. Muy malo todo

2026-07-05 via Nuitee