Crystal Palace Hotel

Hotels
8.1 (2564 reviews)
Av. 18 De Julio, 1210 , Montevideo , uy
+598 2900 4645

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Breakfast quality lacking

Categories

Cleanliness
7.93
Concerns about hygiene and cleanliness mentioned in reviews.
Service
8.9
Mixed sentiments, but generally acceptable with good mentions of staff.
Location
8.94
Great location in the city center with positive mentions.
Room Quality
8.39
Spacious and comfortable rooms, but some concerns about maintenance.
Amenities
7.92
Amenities mentioned had some shortcomings such as lack of towels and toiletries.
Value for Money
7.38
Mixed feelings about breakfast quality and additional charges.
Food and Beverage
6.93
Concerns about breakfast variety and quality.
Overall Experience
8.4
Overall experience was marred by issues, but vacation still enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:23

Property Description

Central Location on 18 de Julio Avenue
Located in the heart of Montevideo, Crystal Palace Hotel offers comfortable rooms with modern amenities. Guests can enjoy the convenience of free WiFi access and a delicious daily breakfast at the on-site restaurant.

Spacious Rooms with Premium Features
Experience true relaxation in the spacious rooms at Crystal Palace Hotel. Each room is equipped with a minibar, safety deposit box, and some even offer a luxurious hydromassage tub. Enjoy stunning panoramic views of the city right from your room.

Convenient Services and Facilities
Take advantage of the hotel's room and laundry service, 24-hour front desk assistance, and well-equipped fitness centre. Whether you're here for business or leisure, Crystal Palace Hotel ensures a comfortable stay for all guests.

Book your stay at Crystal Palace Hotel now and make the most of your visit to Montevideo!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.

Please note that the property does not accommodate extra beds.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MVD

Location

Guest Reviews

8.1
Based on 2564 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 8.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 6.93
Overall Experience: 8.4
M
mateo • couple • uy
9
2026-08-29 • via Nuitee
X
Ximena • solo_traveller • ar
8
2026-08-29 • via Nuitee
A
Andrea Milka • solo_traveller • uy
8
2026-08-29 • via Nuitee
R
Rafaella • family_with_children • br
9
2026-08-29 • via Nuitee
S
Silvera • solo_traveller • uy
8
Pros:

El desayuno

Cons:

Mi bañera no tenía tapón

2026-08-28 • via Nuitee
M
Maria Flavia • family_with_children • ar
10
Buen precio y ubicación. Para dormir y permanecer un par de horas al día digno.
Pros:

Las camas y la limpieza.

Cons:

La TV no era smart solo se podían ver algunos pocos canales de cable. No tenía pava eléctrica ni cafetera como si cuentan otros hoteles de la misma categoría. La heladera frigobar hacía mucho ruido.

2026-08-28 • via Nuitee
M
Mercejj • extended_group • es
9
Molta feina de visitar una ciutat especial. Gracies a la ubicacio centrica vam poder.
Pros:

Vam esmorzar fora no teniem inclos.
Esta ben situat. Molt a prop d,elements importants sobre tot el casc antic.
Avinguda ben concurreguda pero no teniem soroll a les habitacions

2026-08-28 • via Nuitee
L
Lucía • solo_traveller • uy
5
Caro y medio pelo
Pros:

Buena ubicación.

Cons:

Me entraron 3 veces a la habitación mientras yo estaba dentro, sin tocar la puerta. La recepción no se hizo cargo de nada. El gimnasio es un chiste. Tiene 3 caminadoras del siglo pasado, ninguna funciona. Y 2 bicicletas de la misma época que tampoco funcionan. Un desastre.

2026-08-27 • via Nuitee
A
Adriana • extended_group • br
8
Ótima, Montevideo es una belleza.
Pros:

La ubicación.

2026-08-26 • via Nuitee
E
Escoto • solo_traveller • uy
8
2026-08-26 • via Nuitee
R
Ricardo • couple • br
10
2026-08-26 • via Nuitee
N
Natalia • solo_traveller • uy
7
Pros:

El espacio de la habitación.

Cons:

Las toallas si bien estaban limpias eran muy viejas. Los ruidos del pasillo y otras habitaciones se escuchan como si estuvieran dentro de la habitación. Al retirarme me retuvieron en recepción hasta verificar las condiciones de la habitación, me pareció de muy mal gusto y una falta de respeto al cliente.

2026-08-26 • via Nuitee
F
Felipe • solo_traveller • br
8
2026-08-26 • via Nuitee
B
Benito • solo_traveller • uy
7
Pros:

Buen ambiente

Cons:

La habitacione para dos personas son muy pequeñas ,por lo tanto incomodas.

2026-08-25 • via Nuitee
W
wania • family_with_children • br
10
Quero voltar.
Pros:

Hospitalidade e cordialidade fizeram a diferença. A localização é perfeita e o comércio ao redor com grande variedade de opções.

2026-08-25 • via Nuitee
P
PEREIRA DA SILVA • couple • br
9
Confortabilissima.
Pros:

Cafe da manhã muito bom, localização excelente.

Cons:

Nao se aplica.

2026-08-24 • via Nuitee
P
Patricia • solo_traveller • uy
7
Pros:

La ducha, tiene muy buena presión.
La limpieza es buena igual que la ropa de cama

Cons:

Que me asignaron una habitación triple, que no fue la reservada.

2026-08-24 • via Nuitee
A
Alejandra • solo_traveller • nz
4
Pros:

No good

Cons:

No good

2026-08-24 • via Nuitee
F
Federico • couple • uy
8
2026-08-24 • via Nuitee
M
María Piedad • extended_group • es
9
Pros:

Buena medida de la habitación, camas cómodas y amabilidad en la recepción.

2026-08-22 • via Nuitee