Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX

Hotels
•
Home2 Suites by Hilton
8.2 (2568 reviews)
603 Navarro Street , San Antonio , us
+1 210-354-4366

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Poor air conditioning
No hot water
Lack of parking

Categories

Cleanliness
7.7
Several reviews mentioned issues with cleanliness, including dirty fridges and poor bathroom conditions.
Service
8.7
Most reviews noted friendly staff interactions; however, service inconsistencies affected some guests' experiences.
Location
9.2
Many guests praised the hotel's prime location, being convenient for various activities.
Room Quality
7.7
Comments highlighted outdated furniture and maintenance issues in various rooms.
Amenities
7.7
Lack of key amenities such as reliable AC and insufficient parking were noted.
Value for Money
8.2
Due to pricing for amenities like parking, value for money was described as less favorable.
Food and Beverage
8.2
While there were mentions of lacking food options, the overall quality of offerings was considered acceptable.
Overall Experience
8.2
Overall, experiences were mixed but some positives such as location and staff helped maintain a decent rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:59

Property Description

Central Location and Pet-Friendly Accommodation
Just a 5-minute walk from The Alamo, Home2 Suites by Hilton in central San Antonio offers a convenient and pet-friendly stay.

Indoor Pool and Daily Breakfast
Enjoy a refreshing dip in the indoor pool or start your day with a delicious daily continental breakfast at the hotel's snack bar.

Modern Rooms with Kitchenettes
Relax in modern guest rooms featuring fully equipped kitchenettes, 42-inch flat-screen TVs, free Wi-Fi, and iPod docks. The vibrant rooms also include a seating area with a sofa bed and a work desk.

Experience comfort and convenience at Home2 Suites by Hilton. Book now for an unforgettable stay in San Antonio!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Guest Reviews

8.2
Based on 2568 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.2
M
Murray • solo_traveller • us
9
Pros:

Good place

2026-09-11 • via Nuitee
M
Miguel Mundo • solo_traveller • us
10
Pros:

Excelente ubicación, personal muy amable, habitación muy cómoda y limpia, muy buen desayuno.

Cons:

Que me tuve que ir a las 11 am (es broma 😉)... todo excelente

2026-09-11 • via Nuitee
P
Paul • family_with_children • us
9
Pros:

It is very close to the riverwalk, and other attractions

Cons:

The pool out of service, what a disappointment!!!

2026-09-08 • via Nuitee
R
Ricardo • couple • us
10
2026-09-08 • via Nuitee
K
Kristina • couple • us
10
2026-09-08 • via Nuitee
C
Craig • family_with_children • us
10
2026-09-07 • via Nuitee
P
perry • couple • gb
9
Gem in downtown
Pros:

A little gem in the heart of downtown. Close to all the best that San Antonio has to offer. Good size room with everything that you would need.

Cons:

Advertised as having a pool but no longer available. Disappointed but still a great experience.

2026-09-05 • via Nuitee
V
Valeria • couple • us
10
2026-09-04 • via Nuitee
R
Rolando • couple • us
10
Pros:

Perfect..!!

Cons:

Todo bien..Inclusive el parking para mi carro al cruzar la calle

2026-08-31 • via Nuitee
R
Riaellen • couple • us
10
Great hotel to stay. Will stay here again if I plan to go here in San Antonio
Pros:

Location close to Riverwalk, good warm breakfast, roomy and friendly staff

Cons:

Valet parking cost $67

2026-08-31 • via Nuitee
R
Roberto • solo_traveller • us
9
2026-08-31 • via Nuitee
G
Graciela • couple • us
10
I love my stay!
Pros:

I love it! This is my second time staying here and I love how clean it is!

2026-08-31 • via Nuitee
A
Alejandro • family_with_children • us
10
2026-08-27 • via Nuitee
V
Vanessa • solo_traveller • us
10
Pros:

Clean rooms.. Friendly staff. Close to river walk

2026-08-24 • via Nuitee
P
Paredes • solo_traveller • us
10
2026-08-16 • via Nuitee
M
MandyLu85 • solo_traveller • us
10
Pros:

Staff, Location, and price

Cons:

We were bummed because the pool was not in service

2026-08-13 • via Nuitee
R
Richard • couple • us
9
Very comfortable.. like it’s name Home 2 suites
Pros:

Clean & comfortable room. Staff are all friendly and professional personnel. They bend over backward to make our stay very comfortable. The hotel is within walking distance of the parking garage and the Majestic Theater which is very convenient for me as I am a Disabled Veteran.

Cons:

Nothing!

2026-08-13 • via Nuitee
A
Angel • couple • us
4
Cons:

That they had to move us to smaller room with no city view due to air conditioner not working.

2026-08-13 • via Nuitee
R
Robert • couple • us
10
2026-08-12 • via Nuitee
M
Monica • solo_traveller • ca
10
2026-08-11 • via Nuitee