Hyatt House Philadelphia-King of Prussia

Hotels
Hyatt House
8.8 (837 reviews)
240 Mall Boulevard , King of Prussia , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Good location
Cons:
Pool issues
Breakfast scarcity

Categories

Cleanliness
8.41
Several reviews highlight the hotel's cleanliness, but one review mentions issues with the shower and overall cleanliness perception.
Service
9.38
Numerous reviews praise the friendly and helpful staff, contributing to a positive service experience.
Location
9.42
The hotel's central location to malls and businesses received favorable mentions.
Room Quality
8.87
Most reviews commend the spacious and clean rooms, though one complaint about the shower was noted.
Amenities
7.9
Mixed reviews on amenities; the indoor pool issue had negative impact, while some praised the fitness center.
Value for Money
8.86
Value perception is generally positive, with mentions of recommendations based on hotel features.
Food and Beverage
8.41
Most reviews highlight breakfast as good but not outstanding, with some mentions of scarcity during peak times.
Overall Experience
9.18
The majority of feedback points to a highly positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:44

Property Description

Prime Location Across from King of Prussia Mall
Situated directly across from the renowned King of Prussia Mall, Hyatt House Philadelphia-King of Prussia offers unparalleled convenience for shopping enthusiasts.

Comfortable Accommodations with Modern Amenities
Each guest room at the hotel is equipped with a flat-screen cable TV, free Wi-Fi, and the option for upgraded studios and suites featuring a kitchenette and sofa bed, ensuring a comfortable stay for all guests.

Convenient On-Site Facilities
With an on-site bar and lounge, daily made-to-order breakfast, fitness center, business center, and 24-hour front desk, guests can enjoy a seamless and enjoyable stay at the King of Prussia Hyatt House.

Experience the perfect blend of comfort and convenience at Hyatt House Philadelphia-King of Prussia. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 837 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.87
Amenities: 7.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.18
C
Carrie couple us
10
2026-06-13 via Nuitee
T
Tate solo_traveller us
10
Pros:

Location, close to shopping mall and restaurants, room spacious, clean, front desk employees friendly, welcoming. Looking forward to my next visit.

2026-06-11 via Nuitee
S
Shana solo_traveller us
10
Comfortable overnight stay.
Pros:

Easy access. Free parking.
Beds are comfortable. Kitchenette is fully stocked.

Cons:

Carpet needed updated- a bit frayed at the edges by the door.

2026-06-08 via Nuitee
T
Tristan family_with_children us
10
2026-06-07 via Nuitee
A
Alexandre extended_group br
6
Suficiente
Pros:

Quarto espaçoso

Cons:

Café da manhã terrível, muito ruim

2026-06-06 via Nuitee
R
ROKChicago_IL Family Los Angeles, California
8
Pleasantly Surprised, Except for Highway Noise
Pros:

This was the best Hyatt House I’ve stayed at. After a very disappointing stay at the Hyatt House in Plymouth Meeting, where I experienced issues with rude front desk staff, room cleanliness, and excessive noise from guests partying in the rooms and pool area, I was pleasantly surprised by the King of Prussia location.

The staff here were friendly and accommodating, and they upgraded me from a standard room to a suite. The room had recent renovations and was very comfortable. The breakfast buffet was good, with eggs, yogurt, fruit, cereal, hot items, a coffee station, and more. There was plenty of parking, and the mall across the street provided lots of convenient dining options.

The only reason I didn't give 5 stars was the traffic noise. My corner room was right next to the highway, and it was quite loud at times. That said, I would definitely stay here again, just in a room farther away from the highway.

2026-06-04 via Tripadvisor
R
Robin couple us
10
I’ve never been to Philly and Hyatt House made my stay so memorable for my birthday! Thank you Hyatt House/ King of
Pros:

I loved the cleanliness and quietness. the complementary buffet style breakfast was amazing.

Cons:

I loved the property.

2026-06-01 via Nuitee
P
Patricia couple us
10
2026-05-31 via Nuitee
P
Peter family_with_children us
7
Well worth the stay all my expectations were met.
Pros:

Perfect hit the spot great offerings

Cons:

Nothing.

2026-05-30 via Nuitee
S
Sam couple de
7
Lage gut, Mitarbeiter teilweise
Pros:

Beim Check in Nette Mitarbeiter. Frühstück ganz nett.

Cons:

Beim Check Out sehr ungeduldige und genervte Mitarbeiterin, da wir Cash zahlen wollten und Sie uns einen 50$ teureren Preis genannt hat, als gebucht. Als wir dann kein Trinkgeld gegeben haben, weil wir sie darauf aufmerksam machen mussten, hat sie nicht einmal Auf Wiedersehen gesagt! Das geht gar nicht!

2026-05-29 via Nuitee
M
mcrajan Family New York City, New York
10
Relaxed Stay in Philly :)
Pros:

Had a really great stay at Hyatt House Philadelphia! The hotel has a relaxed and family-friendly vibe while still feeling modern and comfortable.

The pool area was one of the highlights — the pool itself is a good size, and the hot tub actually has strong jets that work properly (which deserves its own award these days 😄). There’s also a pool table near the front desk area, which was a fun surprise and kept everyone entertained. Free spacious parking available

H BAR had surprisingly good food too — perfect when you don’t feel like going back out after a long day.

A special shoutout to Courtney at the front desk, who was an absolute superstar. She handled a situation with some very loud kids at the pool professionally, kindly, and quickly without making anyone uncomfortable. Customer service like that really makes a difference during a stay.

Overall, a very enjoyable hotel with great amenities, helpful staff, and a welcoming atmosphere. Would definitely stay again!

2026-05-27 via Tripadvisor
C
Clinton couple us
7
2026-05-26 via Nuitee
M
Maria family_with_children us
8
Good location.
Pros:

Convenient. Staff was nice.

Cons:

Could be cleaner.

2026-05-25 via Nuitee
S
step2489 NONE Overland Park, Kansas
10
Better than expected all around!
Pros:

Location was perfect, not a bad drive to Bryn Mawr, Ardmore, & right be the Mall. Very nice, clean area. Highway access is handy. Hotel itself is bright & nicely decorated, as well as clean and functional. Our King bed room was very large & comfortable, as well as quiet. Nice big window, VERY comfortable bed, lots of counter space. Bathroom was spacious with a decent size countertop and a nice-sized shower with great water pressure. Free breakfast was good, but we wished for a waffle maker, pancake maker or warm cinnamon rolls that we've experienced at other hotels. One day they had french toast sticks which were really good! It was a clean and pleasant atmosphere & plenty of seating. We would definitely recommend this hotel.

2026-05-24 via Tripadvisor
B
Brusini solo_traveller us
10
Great stay in King of Prussia
Pros:

Our room was spotless, the breakfast was more than we expected, and the location was perfect - very close to main roads and everything we needed to get to. We also appreciated the generous size of our room - plenty of space to move around. The staff were all friendly and helpful. We would definitely stay here again!

Cons:

Very minor, but the shower head had uneven pressure and squirted water in all directions.

2026-05-24 via Nuitee
D
Derrick solo_traveller us
10
Pros:

Good food

Cons:

It was a great visit

2026-05-16 via Nuitee
K
KISSONGA family_with_children us
10
Excellent
Pros:

Was amazing

Cons:

Nothing

2026-05-15 via Nuitee
N
njiaga solo_traveller us
10
Pros:

The staff were so professional and polite. The hotel was so clean everywhere and smelled clean. And the night was so quiet, calm, and so peaceful. I loooooooooooooooove it. I definitely recommend this hotel to anyone 👌 😊

Cons:

N/A

2026-05-13 via Nuitee
E
Evelyn family_with_children ni
9
Pros:

Todo , excelente ubicación y muy buena atención

2026-05-12 via Nuitee
T
Todd solo_traveller us
9
2026-05-10 via Nuitee