Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Comfortable room
Cleanliness standards
Cons:
Noise from airplanes
Limited breakfast options
Some amenities in need of maintenance

Categories

Cleanliness
8.35
Some concerns regarding room cleanliness and maintenance noted, such as dirty bathroom grout and unpleasant smells from pillows.
Service
8.95
Service was noted as attentive and friendly, especially during check-in.
Location
9.15
Consistently praised for its great location near restaurants and supermarkets.
Room Quality
8.65
General satisfaction with room quality but some mention of noise and functionality issues.
Amenities
8.55
Various amenities were appreciated, but some noted lack of diversity and maintenance.
Value for Money
8.75
Guests felt the pricing was fair for the quality received.
Food and Beverage
8.45
Breakfast options were limited, but generally acceptable with some good highlights.
Overall Experience
8.75
Overall satisfaction with the stay, with some minor areas for improvement mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:21

Property Description

Luxurious Accommodations
Experience comfort and convenience at Tsue The Palace Flat, located just minutes away from Congonhas Airport. Our rooms feature modern amenities such as air conditioning, cable TV, and private balconies, ensuring a relaxing stay for our guests.

Recreational Facilities
Indulge in our outdoor swimming pool with stunning views of São Paulo, perfect for a refreshing dip after a long day of exploring the city. Stay active during your stay by making use of our well-equipped gym or unwind in the soothing dry sauna.

Prime Location
Conveniently situated near Ibirapuera Shopping Mall, Tsue The Palace Flat offers easy access to popular attractions like Ibirapuera Park and San Paolo’s Modern Art Museum. Immerse yourself in the vibrant culture of São Paulo during your stay with us.

Book now for an unforgettable stay at Tsue The Palace Flat!

Important information:

Please keep in mind that visitors are not allow in the room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 3182 reviews
Cleanliness: 8.35
Service: 8.95
Location: 9.15
Room Quality: 8.65
Amenities: 8.55
Value for Money: 8.75
Food and Beverage: 8.45
Overall Experience: 8.75
S
Sophia Gracelli • solo_traveller • br
8
Pros:

Muito bem localizado. Fácil acesso. Muitos comércios próximos.E bem perto do Shopping Ibirapuera.

Cons:

No banheiro, quando fui tomar banho tinha cabelo no ralo.

2026-07-25 • via Nuitee
E
Ednei • family_with_children • br
10
2026-07-23 • via Nuitee
S
Samuel • extended_group • br
10
2026-07-23 • via Nuitee
J
Juliana • family_with_children • br
10
Pros:

Localização

2026-07-23 • via Nuitee
M
Marcos Afonso • couple • br
8
2026-07-23 • via Nuitee
L
Leila • couple • br
8
2026-07-23 • via Nuitee
B
Batista • solo_traveller • br
7
2026-07-23 • via Nuitee
L
Luana • solo_traveller • br
10
2026-07-23 • via Nuitee
S
Stephanie • family_with_children • br
9
2026-07-23 • via Nuitee
T
Telma • solo_traveller • br
9
Hotel/flat maravilhoso
Pros:

O hotel flat está em ótimo estado. Limpo, conservado, apesar de eu ser muito exigente,, não vi nada no hotel a reclamar

Cons:

Só não posso dar nota 10 pq o hotel/flat está na Rota dos aviões de congonhas, mas a boa notícia é que as 22/23 h para tudo e só retorna no dia seguinte. Mas com dois dias eu já estava acostumada e na acordava cedo(6h)

2026-07-22 • via Nuitee
J
José Osvaldo • family_with_children • br
10
Muito bom.
2026-07-22 • via Nuitee
W
Walison • couple • br
10
Pros:

Tudo muito organizado e limpo

2026-07-21 • via Nuitee
A
Ana • couple • br
9
Maravilhosa! Pretendo voltar com certeza
Pros:

Gostei do conforto, praticidade e da disposição de moveis.

Cons:

Além de não parcelar, o corredor estava com cheiro de fumaça em todos os dias da minha hospedagem.

2026-07-21 • via Nuitee
C
Claudio • solo_traveller • br
10
2026-07-20 • via Nuitee
C
Claudio • solo_traveller • br
10
2026-07-20 • via Nuitee
W
Wolf • couple • br
9
2026-07-20 • via Nuitee
J
José • couple • br
7
Dentro das expectativas.
Pros:

Tudo bem com hotel. Atendeu as expectavias

Cons:

Tivemos problemas com elevador. Rapidamente foi resolvido, porém ficamos 5 pessoas presas dentro do elevador durante cerca de 10 minutos. O prédio está passando por reformulações no elevador, porém ainda segue aquém do potencial do restante do prédio.

2026-07-20 • via Nuitee
M
Marise Candiev • couple • br
9
Foi muito boa, para a finalidade que estava precisando foi excelente
Pros:

Muito limpo e exatamente igual ao site

Cons:

Não tem nada pra acrescentar

2026-07-20 • via Nuitee
C
CLAUDIA MARIA DE SOUSA • solo_traveller • br
7
Uma decepção.
Pros:

O quarto é espaçoso e os funcionários atenciosos.

Cons:

O hotel estava com um único elevador, sendo um outro quebrado por 3 dias, sai com ele quebrado. O café com poucas opções e o que acabava era avisado pelo hóspede que tinha que esperar a reposição. O lençol, velho e os travesseiros precisam ser trocados.

2026-07-20 • via Nuitee
A
Ana Lucia • solo_traveller • br
10
Pros:

O espaço é ótimo e um excelente cafe da manha

Cons:

Gostei de tudo .Apenas o ar condicionado q nao funcionou.

2026-07-20 • via Nuitee