Grupotel Acapulco Playa - Adults Only

Hotels
•
Grupotel
8.7 (1966 reviews)
Carrer Costa Brava, 2 , Playa de Palma , es

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great beach location
Friendly and helpful staff
Cons:
Limited beach access during construction
Some food options felt repetitive

Categories

Cleanliness
8.66
Rooms and public areas were described as very clean and well-maintained.
Service
9.13
Staff were noted to be attentive, friendly, and responsive to guest needs.
Location
9.17
Location was often praised for being close to the beach and accessible to transport.
Room Quality
8.62
Rooms were generally clean with necessary amenities; some noted exceptional views.
Amenities
8.15
Amenities mentioned include a spa and wellness center, though some issues noted.
Value for Money
8.61
Good value for money, especially in the off-season; some balances between price and experiences noted.
Food and Beverage
8.16
Breakfast received mixed reviews, some stating it was repetitive and not fresh enough.
Overall Experience
9.13
Guests expressed overall satisfaction, feeling comfortable and at home.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:32

Property Description

Beachfront Paradise

Heavenly Pools and Views
Indulge in the luxury of both an indoor heated pool and an outdoor pool with a hot tub, all while soaking in stunning views of Playa de Palma Beach.

Gastronomic Delights and Entertainment
Start your day with a delightful breakfast buffet and enjoy refreshing drinks and light snacks on the outdoor terrace overlooking the seafront promenade. End your evenings with live music for a perfect relaxation.

Comfortable Elegance
Relax in air-conditioned rooms with satellite TV, private balconies with sea views, a minibar, and modern bathrooms ensuring a comfortable stay.

Book now to experience a beachfront retreat like no other at Grupotel Acapulco Playa - Adults Only.

Important information:

Please note that all rooms of Grupotel Acapulco Playa - Adults Only are nonsmoking rooms.

Please note that for dinner, formal attire is required.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1966 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 9.13
A
Antje • couple • de
9
Erholung trotz Nähe zu El Arenal - gute Möglichkeiten für Ausflüge
Pros:

Direkte Strandlage, alles gut erreichbar

2026-05-22 • via Nuitee
R
Rudolf • extended_group • at
10
2026-05-21 • via Nuitee
M
Manfred • solo_traveller • at
8
Pros:

Perfekte Lage für mich.
Diskretes Personal

2026-05-20 • via Nuitee
M
Michael • solo_traveller • de
7
2026-05-20 • via Nuitee
M
miguel angel • solo_traveller • es
8
Pros:

Ubicación

Cons:

Falta de respuesta a un email de solicitud de presupuesto para la empresa

2026-05-19 • via Nuitee
A
Astrid • couple • de
8
2026-05-19 • via Nuitee
S
Svetlana • solo_traveller • de
9
2026-05-18 • via Nuitee
A
Anya • couple • mk
1
Very dissapointed!
Pros:

Very expensive and not worth for the money. The location is great but thats all there is!

Cons:

Someone from the staff or guests stole our wallet from what was supposed to be guarded pool area and all our documents were gone and the reception people dis absolutely nothing to help us! The rooms are small no smart tv, the bathroom stinks of canalisation and humidity! Drunk and loud germans every day at the pool and common areas, overall terrible experience!

2026-05-17 • via Nuitee
C
Claudia • solo_traveller • de
10
2026-05-16 • via Nuitee
J
Johann • solo_traveller • de
9
Pros:

Alles wunderbar

2026-05-16 • via Nuitee
V
Vincent • solo_traveller • de
9
Tolles Hotel direkt am Strand
Pros:

Tolle Aussicht, super Lage und sehr gutes Frühstück

2026-05-15 • via Nuitee
V
Virginia • couple • de
10
Es war wunderschön
Pros:

Alle waren super freundlich, es war alles sauber, das Frühstück war sehr vielseitig und es hat unheimlich gut gerochen sobald man das Hotel betreten hat. Wir kommen gerne wieder!

2026-05-14 • via Nuitee
N
Nathalie • couple • ca
9
2026-05-14 • via Nuitee
H
Heidi • couple • de
8
2026-05-14 • via Nuitee
M
Maria • couple • de
7
2026-05-13 • via Nuitee
M
Maresa • solo_traveller • de
5
2026-05-13 • via Nuitee
H
Hans • solo_traveller • de
7
2026-05-12 • via Nuitee
B
Birte • solo_traveller • de
10
2026-05-12 • via Nuitee
D
debbie • solo_traveller • ie
5
Girls break away
Pros:

Staff very friendly

Cons:

No insulation in room u can hear toilets flushing and shower going in adjacent room and room above.

2026-05-12 • via Nuitee
B
Brendan • couple • gb
8
Pros:

Breakfast buffet had a good selection and the bar was a nice area to grab some drinks. The beds were comfortable and the balcony was a good area for us to relax in.

Cons:

The room was a bit tired with pain coming off the ceiling in the bathroom. The steam room was not working whilst we were there which was a disappointment

2026-05-12 • via Nuitee