Roker Hotel BW Premier Collection

Hotels
BW Premier Collection
7.9 (2925 reviews)
Roker Terrace , Sunderland , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Issues with hot water
Room heating problems
Noise from other guests

Categories

Cleanliness
7.36
Some reviews noted issues with hot water availability affecting cleanliness perceptions.
Service
8.33
Staff are frequently mentioned as friendly and welcoming.
Location
8.87
Consistently noted as excellent with great views and easy access to beach.
Room Quality
7.32
Mixed reviews about room size and heating regulation.
Amenities
7.35
Amenities were decent but some guests mentioned improvements needed.
Value for Money
8.31
Overall perceived as good value for the quality and location.
Food and Beverage
7.86
Food received praise, but some wanted more variety in breakfast options.
Overall Experience
7.83
Many guests enjoyed their stay but had some frustrations with specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:48

Property Description

Enviable Beachfront Location
The Roker Hotel, situated by Roker beach, offers a picturesque setting for your stay. Many rooms provide stunning views of the North Sea and Roker Pier, creating a tranquil atmosphere for guests.

Diverse Dining Options
Indulge in a variety of culinary experiences at The Roker Hotel. From the in-house cakery Let There Be Crumbs for delightful afternoon tea to the wood-fired pizza oven at Antico's Italian, there's something to satisfy every palate.

Unique Drinking Experience
Unwind at the Poetic License bar, known for its 'soul-food' favorites and cocktails crafted from spirits distilled on-site. The industrial-chic ambiance adds a touch of sophistication to your evening.

Experience seaside luxury and exceptional service at The Roker Hotel. Book your stay now to create unforgettable memories by the beach.

Important information:

Please note some of our rooms may be subject to noise from our bustling gin and cocktail bar located onsite, which is open until 01:00. If you would like to request a quieter room, please ask our reception team when booking.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 2925 reviews
Cleanliness: 7.36
Service: 8.33
Location: 8.87
Room Quality: 7.32
Amenities: 7.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.83
M
Mitchell solo_traveller gb
9
2026-07-04 via Nuitee
J
Jason Finch solo_traveller gb
10
Pros:

Very welcoming reception, comfortable rooms and lovely bar area and restaurant. The breakfast was good quality ingredients and cooked to order .

Cons:

Nothing

2026-07-04 via Nuitee
A
Andrei Radu extended_group gb
10
2026-07-04 via Nuitee
J
John couple gb
5
Expensive
Cons:

Price. For what the hotel is it is wildly expensive

Also noisy from downstairs drinkers

2026-07-04 via Nuitee
J
jessica solo_traveller gb
4
2026-07-04 via Nuitee
S
Sarah solo_traveller gb
10
2026-07-04 via Nuitee
R
Ricky couple gb
1
2026-07-03 via Nuitee
R
Reg solo_traveller gb
8
Excellent spot in a great location.
Pros:

Breakfast was very good.

Cons:

My room was a very long way from reception and involved many different sets of narrow stairs.

2026-07-02 via Nuitee
C
Carl couple gb
10
2026-07-02 via Nuitee
R
Robbie couple gb
2
2026-07-02 via Nuitee
P
Pinkstone solo_traveller gb
8
Pros:

Courteous, friendly staff.

Cons:

Requested a sea view room, but the charge was £30 per night extra.

2026-07-01 via Nuitee
L
Lorraine couple gb
6
Stayed for 2 days . Had stayed before and had problem with long wait for our breakfast last time ( our order had not bee
Pros:

Great location, lovely bar

Cons:

Rooms tired could do with modernisation

2026-07-01 via Nuitee
J
jeffrey couple gb
5
not very clean , I was doing a dry run as a own a electrical contracting company & it was to see if it was suitable
Pros:

bar

Cons:

pubic hairs all over bathroom & a damp smell , carpets through out are very dirty . bottom of socks where black just from carpet in the room

2026-06-30 via Nuitee
J
jill couple gb
7
Pros:

Location and parking

Cons:

Lift was broken

2026-06-30 via Nuitee
E
Emily solo_traveller gb
6
2026-06-30 via Nuitee
K
Kelsey couple gb
2
Never again
Pros:

Nothing the room wasn’t clean

Cons:

The cleanliness the noise

2026-06-29 via Nuitee
L
Lisa solo_traveller gb
5
Pros:

location

Cons:

The room, could have had air con. breakfast the guy gave me a menu, but then didn't return to take my order. I thought it must have been because he as busy, it was not busy. but looks like he just forgot. Luckily, I had a croissant and yogurt.

2026-06-29 via Nuitee
R
Roy solo_traveller es
4
Pros:

Location and breakfast

Cons:

Very bad entrance to hotel with luggage from rear carpark because limited parking in front entrance.
Uncomfortable sleeping due to no top sheet only duvet

2026-06-28 via Nuitee
C
Christopher extended_group gb
4
Unimpressed wouldnt stay hear again
Pros:

Location ok bars were good

Cons:

Well overpriced for some of the rooms especially in basement tiny for double room, pipework wakes you up from other rooms NOT GOOD

2026-06-28 via Nuitee
J
Jean-Guy solo_traveller fr
8
Pros:

Un hôtel très british face à la mer. Très bon petit déjeuner.

Cons:

La restauration ferme très tôt. Heureusement que L'epicerie fermé tard et qu'il y a un banc face à la mer.

2026-06-27 via Nuitee