Roker Hotel BW Premier Collection

Hotels
•
BW Premier Collection
7.9 (3039 reviews)
Roker Terrace , Sunderland , gb
+44 191 567 1786

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Issues with hot water
Room heating problems
Noise from other guests

Categories

Cleanliness
7.36
Some reviews noted issues with hot water availability affecting cleanliness perceptions.
Service
8.33
Staff are frequently mentioned as friendly and welcoming.
Location
8.87
Consistently noted as excellent with great views and easy access to beach.
Room Quality
7.32
Mixed reviews about room size and heating regulation.
Amenities
7.35
Amenities were decent but some guests mentioned improvements needed.
Value for Money
8.31
Overall perceived as good value for the quality and location.
Food and Beverage
7.86
Food received praise, but some wanted more variety in breakfast options.
Overall Experience
7.83
Many guests enjoyed their stay but had some frustrations with specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:48

Property Description

Enviable Beachfront Location
The Roker Hotel, situated by Roker beach, offers a picturesque setting for your stay. Many rooms provide stunning views of the North Sea and Roker Pier, creating a tranquil atmosphere for guests.

Diverse Dining Options
Indulge in a variety of culinary experiences at The Roker Hotel. From the in-house cakery Let There Be Crumbs for delightful afternoon tea to the wood-fired pizza oven at Antico's Italian, there's something to satisfy every palate.

Unique Drinking Experience
Unwind at the Poetic License bar, known for its 'soul-food' favorites and cocktails crafted from spirits distilled on-site. The industrial-chic ambiance adds a touch of sophistication to your evening.

Experience seaside luxury and exceptional service at The Roker Hotel. Book your stay now to create unforgettable memories by the beach.

Important information:

Please note some of our rooms may be subject to noise from our bustling gin and cocktail bar located onsite, which is open until 01:00. If you would like to request a quieter room, please ask our reception team when booking.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

7.9
Based on 3039 reviews
Cleanliness: 7.36
Service: 8.33
Location: 8.87
Room Quality: 7.32
Amenities: 7.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.83
M
Martin • couple • gb
10
Excellent
Pros:

Excellent, very clean and tidy

Cons:

There was nothing to dislike

2026-08-29 • via Nuitee
H
Hyman • couple • gb
7
2026-08-29 • via Nuitee
S
Sandra • couple • gb
10
Very clean room
Pros:

Very clean room

Cons:

Staff weren’t as friendly as usual

2026-08-28 • via Nuitee
R
Robert • solo_traveller • gb
4
2026-08-28 • via Nuitee
B
Beata • couple • gb
10
2026-08-27 • via Nuitee
S
Simon • couple • gb
9
2026-08-27 • via Nuitee
J
James • couple • gb
7
We’ve always enjoyed our time there and we would definitely be going again
Pros:

We didn’t have breakfast but the location is very good we were there for an northern soul event and we thoroughly enjoyed it we had been there several times and always had a great time

Cons:

More bar staff would have been a big help sometimes we were waiting in a queue for a good while

2026-08-27 • via Nuitee
D
Darren • solo_traveller • gb
8
2026-08-26 • via Nuitee
M
malcolm • solo_traveller • gb
6
Barely adequate
Pros:

The location is very good

Cons:

No lift..broken they said..complicated stairs.. up and down again to reach your room...view out of window was roofs and fag ends.. bathroom dangerous no anti slip
mat and no handles.. almost came a cropper...

2026-08-26 • via Nuitee
I
IAN • couple • gb
8
Pros:

Breakfast was good, room was good, plumbing a little noisy . Bar was OK, prices good. Overall all good.

Cons:

All good 👍

2026-08-26 • via Nuitee
T
Tracey • couple • gb
8
2026-08-25 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

Location

Cons:

Breakfast

2026-08-25 • via Nuitee
H
Helen • couple • gb
9
We made a great choice selecting this hotel.
Pros:

Location. Room with sea view. Friendly staff. Layout of hotel. Outside seating.

Cons:

Dogs allowed in the bar area.

2026-08-25 • via Nuitee
B
Brian • solo_traveller • gb
10
2026-08-24 • via Nuitee
G
Gemma • solo_traveller • gb
8
2026-08-23 • via Nuitee
D
Debra • solo_traveller • gb
9
2026-08-22 • via Nuitee
J
Jennifer • couple • gb
9
2026-08-21 • via Nuitee
M
Maria • couple • gb
9
2026-08-20 • via Nuitee
S
sylvia • solo_traveller • gb
10
Pros:

Very good location right in front of the sea. Clean room with comfy bed. Big bathroom and a nice bath. Staff were nice. We had a comfortable stay and will come back again next time.

Cons:

..

2026-08-20 • via Nuitee
D
David • solo_traveller • gb
10
Pros:

Friendly and attentive staff, great location and food

Cons:

Having to check out

2026-08-20 • via Nuitee