Metropole Hotel

Hotels
8 (193 reviews)
Belgrave Road , Torquay , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Lift / Elevator
Bar
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Cleanliness issues
Noisy nights
Food quality concerns

Categories

Cleanliness
5.83
Issues with cleanliness mentioned in review regarding faeces in the lift.
Service
9.8
Staff described as fantastic and friendly in multiple reviews.
Location
9.84
Multiple mentions of great location close to the beach.
Room Quality
7.79
Rooms considered outdated but clean; some complaints about size.
Amenities
7.82
Adequate parking; lack of air conditioning noted.
Value for Money
7.28
Mixed reviews on value; some found it not good value for money.
Food and Beverage
6.83
Complaints about food quality and temperature.
Overall Experience
8.8
Overall pleasant experiences for many guests despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:44

Property Description

Central Location in Torquay
Located in the heart of Torquay, The Metropole Hotel offers easy access to the seafront and marina, making it the perfect base for exploring the coastal resort.

Comfortable Rooms with Sea Views
Enjoy a comfortable stay in rooms equipped with private bathrooms, TV, and tea/coffee making facilities. Opt for a south-facing room to soak in stunning views of the gardens and sea.

Entertainment and Dining Options
Indulge in delicious meals at the hotel's restaurant and unwind at the bar with a dancefloor. With evening entertainment and nearby theatres, your nights are guaranteed to be filled with fun.

Experience the best of Torquay at The Metropole Hotel - book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Location

Guest Reviews

8
Based on 193 reviews
Cleanliness: 5.83
Service: 9.8
Location: 9.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.28
Food and Beverage: 6.83
Overall Experience: 8.8
J
Jonathan • solo_traveller • gb
8
One night stay in Torquay
Pros:

One of Torquays older Hotels but that said the room was clean tidy and the furniture in good condition as was the decor the bathroom looked recently refurbished and was excellent with a double size shower, the breakfast that was included was good, The staff I encountered were all pleasant and booking in easy with parking included in the price. All in all I only stayed the one night but the Hotel ticked all the boxes and I would book again if in the area.

Cons:

Maybe a 7.30 start for breakfast instead of 8 but only a small quibble

2026-09-18 • via Nuitee
G
graham • solo_traveller • gb
7
2026-09-14 • via Nuitee
D
Donna • couple • gb
8
Pros:

Friendly staff, comfortable and superbly clean room. Busy with coaches but a lovely atmosphere. Singer and bingo wete on. Easily accessible beer garden. Will stay again.

Cons:

Being given a time for breakfast on check in, not advised when booking or wouldn't have selected with breakfast.

2026-09-10 • via Nuitee
G
gemma • couple • gb
1
Awful
Pros:

There was not much to like about this property, I have never given a negative review before, but this was one of the most awful hotels I have stayed in and won’t return

Cons:

The hotel, is unclean and smelt, the room had black mould on the walls, the bathroom was filthy, the furniture was dated and broken, the lift didn’t work and the eggs at breakfast looked like they had been cooked a week ago

2026-09-03 • via Nuitee
S
stephen • couple • gb
9
Good value
Pros:

Breakfast very good

Cons:

First night lift to our room

2026-09-01 • via Nuitee
T
Thameen • solo_traveller • gb
9
2026-08-30 • via Nuitee
J
Josh • solo_traveller • gb
1
Abysmal
Pros:

Location

Cons:

Staff and owners

2026-08-24 • via Nuitee
J
Josh • solo_traveller • gb
1
Rubbish
Pros:

Nothing

Cons:

Staff and owners

2026-08-23 • via Nuitee
S
Simon • solo_traveller • gb
8
As a base it was perfect near the seafront and middle of town
Pros:

Price

Cons:

Not the most modern

2026-08-22 • via Nuitee
S
Simon • solo_traveller • gb
5
Functional.
Cons:

Shame there wasn't coffee (only tea bags) in the room.
No big deal though.

Messaging regarding breakfast was confusing.
Was told it was sitting at 08:00.
A slightly earlier timing would have suited.
Headed down at 07:40 to find service in full swing.

2026-08-19 • via Nuitee
D
David • couple • gb
8
I would stay again
Pros:

It was a nice location and the decor was acceptable but not OTT.

Cons:

It would be nicer to have real coffee and the breakfast cereal etc laid out better

2026-08-16 • via Nuitee
L
Luca • family_with_children • it
8
Pros:

doccia migliorabile perche si staccava dal supporto, lo scarico non riceveva bene

Cons:

troppo caldo di notte, finestre poco apribili, mancanza di aria condizionata seppur con clima impazzito

2026-08-15 • via Nuitee
P
Premjit • couple • gb
10
Ok and breakfast and dinner was also good
Pros:

Shower

Cons:

Net curtains

2026-08-14 • via Nuitee
A
Abdirashid • solo_traveller • gb
10
2026-08-13 • via Nuitee
S
Sue • couple • gb
10
excellent customer service
Pros:

big bathroom, room compact but clean and meet with my requirements before I arrived

2026-08-11 • via Nuitee
M
Mandy • solo_traveller • gb
8
Pros:

There was parking

Cons:

All good

2026-08-11 • via Nuitee
L
Lee • solo_traveller • gb
8
Whilst the hotel is a little tired, the wallpaper was scuffed and a dent/hole in my wall in was clea
2026-08-10 • via Nuitee
D
Debbie • couple • gb
8
Was a very enjoyable stay, and would stay again.
Pros:

The property was clean , staff very nice, and was walking distance down to the beach,harbour and town.

2026-08-10 • via Nuitee
B
Bernard • solo_traveller • gb
9
Pros:

Helpful and friendly staff.

Cons:

N/A.

2026-08-10 • via Nuitee
J
Jon • solo_traveller • gb
10
Pros:

Easy to book close to center food was good and very friendly staff

Cons:

Nothing

2026-08-10 • via Nuitee