The St Regis Shanghai Jingan

Hotels
•
St. Regis
9.2 (314 reviews)
No.1008, West Beijing Road , Shanghai , CN
+86 21 6257 9999

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Beautiful views
Cons:
Limited food options
Some dated room features
Inconsistent service quality

Categories

Cleanliness
8.53
Some rooms showed signs of aging and require maintenance, affecting overall cleanliness.
Service
9.5
Staff were helpful and friendly, with many positive mentions for individual team members.
Location
10
Central location close to shopping and attractions, highly praised by multiple guests.
Room Quality
9.04
Rooms were spacious and had great views, but some described them as being cold or dated.
Amenities
9.49
Well-furnished and comfortable amenities, though some features were seen as outdated.
Value for Money
9.52
Guests felt they received good value for the spacious rooms and overall experience.
Food and Beverage
7.98
Limited food options for specific dietary needs; some guests noted the food could be improved.
Overall Experience
9.53
Most guests had a delightful stay with minor issues that did not detract from their enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:39

Property Description

Luxurious Accommodations

The St. Regis Shanghai Jingan offers 491 elegantly appointed units with stunning city views. Each room is equipped with quality bedding, high-speed WiFi, and a 48-inch LCD TV. The spacious marble bathrooms with rainforest showers and separate bathtubs provide a touch of luxury for guests.

Wellness and Relaxation

Guests can unwind at the indoor swimming pool or indulge in rejuvenating treatments at the Iridium Spa. The Athletic Club also offers a sauna, yoga classes, and fitness facilities, ensuring a relaxing and revitalizing stay.

Fine Dining Experience

With three on-site dining options, guests can savor a variety of culinary delights. From authentic Japanese cuisine at Seki-tei to exquisite Cantonese dishes at Yan Ting, and a wide selection of cocktails at The St. Regis Bar, there's something to satisfy every palate.

Experience luxury, relaxation, and culinary delights at The St. Regis Shanghai Jingan. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Property Video

Guest Reviews

9.2
Based on 314 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 9.04
Amenities: 9.49
Value for Money: 9.52
Food and Beverage: 7.98
Overall Experience: 9.53
D
Daria K. • solo_traveller • ru
9
Очень хорошее соотношение цены и качества
Pros:

Сервис, номера и интерьеры - топ

Cons:

Над кухней надо усердно работать. Завтрак недостаточно разнообразен. Рестораны: в китайском слишком шумно, в европейском скудное меню, а кухня на 4-, в японском тесно и неудобные сидения, как в дешевой столовой. В итоге приходится ужинать за пределами отеля.

2026-09-12 • via Nuitee
M
Magomed • extended_group • ru
10
2026-09-03 • via Nuitee
A
Ana • couple • ch
10
Best services and facilities
Pros:

Everything was perfect :)

2026-09-02 • via Nuitee
K
Kay • couple • nz
10
2026-08-28 • via Nuitee
D
Dilyana • family_with_children • cz
10
2026-08-28 • via Nuitee
B
Bei • solo_traveller • fr
8
2026-08-26 • via Nuitee
L
Laurent • family_with_children • be
8
Cons:

Level of english is very low for a High end hotel

2026-08-23 • via Nuitee
C
Chittima • extended_group • th
10
2026-08-23 • via Nuitee
Z
Zhanar • solo_traveller • kz
10
2026-08-22 • via Nuitee
B
Bei • family_with_children • fr
8
2026-08-21 • via Nuitee
B
Bei • couple • fr
8
2026-08-21 • via Nuitee
B
Bei • family_with_children • fr
8
2026-08-21 • via Nuitee
A
Aida • family_with_children • kz
10
Немного повысить уровень уборки, хорошо чистить ковралин на полу
Pros:

Все было отлично.

2026-08-10 • via Nuitee
T
Taqi • family_with_children • my
4
2026-08-09 • via Nuitee
J
Jeandaniel • solo_traveller • fr
10
Wonderful
Pros:

I stayed at The St. Regis Shanghai for a business trip, and the experience was fantastic. The staff was incredibly welcoming, attentive, and helpful throughout my stay.

When my travel plans were disrupted by a typhoon, forcing me to book an extra night, the team went above and beyond to accommodate me and let me stay in the exact same room without any hassle.

It was a very pleasant stay despite the weather, and I highly recommend this hotel. I will definitely be back next year.

2026-08-07 • via Nuitee
J
Jeandaniel • solo_traveller • fr
10
2026-08-07 • via Nuitee
U
unsiyyar • Couples
2
Problem
Pros:

I'm staying at your hotel and i'm stressed out. You made me problem when i checked in. You insist me pay again my room ( i paid it already) i informed you that i' m pregnant nobody helped me. They waited me 4 hours for check in my room becouse of the mistake they made

2026-08-06 • via Tripadvisor
M
M • family_with_children • nl
9
Perfect stay, we will repeat when in Shanghai.
Pros:

Location is perfect. The staff was very professional. Loved that they took care of our room before we were back from walking all day, getting the bed ready, closing the blinds, and setting the pantufels next to the bed- all small details that enhanced our stay.

Cons:

Just to mention a detail, towels could be better for a hotel of this category. They were fine, but a little small.

2026-07-24 • via Nuitee
P
Pierre-Emmanuel • family_with_children • be
10
A stellar hotel with gorgeous views and great rooms
Pros:

St Regis was above all expectations, the room was gorgeous and well decorated with taste, the view on the city (from 58th floor) was splendid, the staff was very nice and helpful, the breakfast was generous and succulent. Pool is good, quite big and suitable for serious swimming.

Cons:

Accelerate the check-in process. This was the only negative, all guests took 10 to 15 minutes to be onboarded due to a cumbersome process (not the staff, who tried their best). Make it simple and fluid, to match the rest of the experience.

2026-07-23 • via Nuitee
G
Gabriele • solo_traveller • it
10
2026-07-23 • via Nuitee