NOI Vitacura

Hotels
8.4 (944 reviews)
Av. Nueva Costanera 3736 , Santiago , cl
+56 2 2941 8100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated amenities

Categories

Cleanliness
7.84
Some comments about cleanliness issues in public bathrooms and areas.
Service
9.11
Friendly and helpful staff noted, but some mentioned slow service in the restaurant.
Location
9.35
Very positive sentiment towards the location across multiple reviews.
Room Quality
8.3
Various reviews mention outdated rooms but also comfortable beds.
Amenities
7.83
Mixed reviews, with some amenities needing improvement, notably the gym.
Value for Money
7.79
Concerns expressed about the value given the aging facilities.
Food and Beverage
8.14
Good breakfast options but lacked variety and service complaints.
Overall Experience
8.81
Overall, a comfortable stay despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:27

Property Description

Rooftop Swimming Pool and Spa

The NOI hotel in Santiago features a luxurious rooftop swimming pool and a relaxing spa where guests can unwind and rejuvenate after a day of exploring the city. With impeccable contemporary design, the pool area offers stunning views of the city skyline, creating the perfect ambiance for relaxation.

Designer Style Rooms with Premium Amenities

Experience comfort and style in the spacious designer rooms at NOI Vitacura. From flat-screen cable TV and minibars to exclusive linen imported from Europe, each room is thoughtfully designed to provide a luxurious stay. Some rooms even boast terraces and hot tubs for the ultimate indulgence.

Gourmet Dining and Beauty Treatments

Indulge in gourmet Chilean dishes at Restaurant Fronterizo and start your day with a full buffet breakfast featuring regional jams. Guests can also pamper themselves with beauty treatments at the spa, which includes a heated pool, sauna, and steam baths for a truly relaxing experience.

Book your stay at NOI Vitacura now and elevate your Santiago experience with our exceptional amenities and services.

Important information:

The minimum age to use the spa facilities is 15 years.

The use of the indoor pool requires a swimming cap. NOI Vitacura can provide guests with a free swimming cap upon request.

Rooftop Swimming Pool is available from 11:00 to 18:00.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$80 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for US$80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 944 reviews
Cleanliness: 7.84
Service: 9.11
Location: 9.35
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 8.14
Overall Experience: 8.81
S
soledad • couple • cl
9
2026-07-25 • via Nuitee
C
cristiano • family_with_children • it
10
Pros:

Stanza grande pulita, letto matrimoniale comodissimo. Bagno molto grande.

2026-07-24 • via Nuitee
C
chica • couple • cl
9
Pros:

desayuno muy bueno

Cons:

estacionamiento muy malo, poco espacio , muy difícil de poder quedarse

2026-07-24 • via Nuitee
N
Nicolas • couple • cl
10
2026-07-21 • via Nuitee
F
Fernando • solo_traveller • cl
4
2026-07-20 • via Nuitee
C
Camila • family_with_children • cl
7
Pros:

Las instalaciones son impecables, el desayuno está muy bien

Cons:

Las restricciones del spa

2026-07-20 • via Nuitee
C
Camila • family_with_children • cl
7
Pros:

Todo está muy bien

Cons:

No pudimos usar el spa, la política es muy restrictiva con las familias, antes no era así

2026-07-20 • via Nuitee
M
Manuel • couple • cl
8
2026-07-18 • via Nuitee
S
Scarlett • couple • cl
8
Buena, pero no excelente
Pros:

Amplitud y limpieza de la habitación. Amabilidad del personal (recepción, desayuno y spa).

Cons:

La habitación daba justo arriba de un restobar por lo que resultó ser ruidosa. Además estaban haciendo reparaciones en el hotel, lo que dificultó el descanso.

2026-07-18 • via Nuitee
A
Ana • couple • cl
9
2026-07-18 • via Nuitee
H
Hernán • couple • cl
10
VOLVEREMOS!!
Pros:

La buena atención de todos, especialmente la excelente de Lucía en recepción y Daniela garzona del área de desayuno.
Quedamos encantados.

Cons:

De repente, cuando pedíamos algo por room Services los Garzones entraban directo a la habitación sin tocar antes a la puerta.

2026-07-17 • via Nuitee
E
eduardo • couple • cl
6
muy buen barrio
Pros:

Muy buena ubicación, buen desayuno

Cons:

Calefacción deficiente

2026-07-16 • via Nuitee
C
Carolina • couple • cl
10
Excelente lugar para desconectar en Santiago
Pros:

Todo, la infraestructura y sobre todo la atención de lo personal

Cons:

Nada, cumplió todas mis expectativas

2026-07-14 • via Nuitee
M
Marcela • solo_traveller • ar
9
2026-07-13 • via Nuitee
F
Fernanda • family_with_children • cl
10
Personal muy amable y muy buen desayuno!
Pros:

El personal muy amable y el desayuno muy variado. La habitación cómoda y amplia.

2026-07-09 • via Nuitee
E
Elena • couple • cl
10
2026-07-07 • via Nuitee
S
sebastian • couple • cl
9
Pros:

Si

Cons:

Estacionamiento

2026-07-05 • via Nuitee
B
Behrmann • couple • cl
6
Bien, pero no volvería
Pros:

Ubicación muy cómoda para restaurantes y plazas cercanas.
Tamaño de la habitación muy bueno.
Personal amable.
Estacionamiento gratuito incluido.

Cons:

1. Da la impresión de que alguna vez fue bueno y no se renovó. Hoy no está a la altura la mantención que recibe.
2. Me piden propina forzadamente en desayuno buffet. Nadie me atendió y a la salida me piden que deje dinero extra.
3. Aire de la pieza muy sonoro, imposible calefaccionar durante la noche porque sería no dormir por el ruido.
4. Jacuzzi con filtración y muy antiguo (sonoro). Tuve que salirme porque pierde agua.

2026-07-05 • via Nuitee
T
Tomas • family_with_children • cl
8
2026-07-05 • via Nuitee
C
Constanza • couple • cl
9
2026-07-05 • via Nuitee