Mövenpick Ambassador Hotel Accra

Hotels
•
Accor
8.8 (205 reviews)
Independence Avenue, Ridge PMB CT 343, Cantonments, Accra , Accra , GH
233-30-2611000

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Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Express check-out
Parasailing nearby
Area shuttle (surcharge)
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
See all facilities

Review Highlights

Pros:
Great location
Fantastic staff
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
6.76
Room smelled like mildew and carpets need shampooing.
Service
9.23
Executive lounge staff provided excellent service, but front desk staff lacked 5-star hotel customer service.
Location
9.27
Perfect location for visiting places in Accra.
Room Quality
7.72
Rooms lack character and central temperature control was odd.
Amenities
9.75
Outdoor pool is a great relaxing area; well-maintained facilities.
Value for Money
9.21
Great value for the service provided, especially compared to competitors.
Food and Beverage
9.76
Restaurant staff treat guests as family, enhancing the dining experience.
Overall Experience
8.73
Disappointing for a hotel marketed as 5-star but has redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:40

Property Description

Discover the ultimate getaway at Mövenpick Ambassador Hotel Accra, where luxury meets convenience in the heart of the city.

Spa and Wellness Oasis
Relax and rejuvenate at our full-service spa, offering a variety of massages to melt away the stress of the day. Enjoy access to our outdoor pool and sauna, or keep active in our state-of-the-art 24-hour fitness center.

Culinary Delights
Savor delectable dishes at The Phoenix Restaurant while enjoying beautiful pool views, or opt for 24-hour room service for in-room dining. Don’t miss our refreshing poolside bar, the perfect spot to unwind with a drink.

Unmatched Business Facilities
With over 7922 square feet of flexible meeting space and a fully equipped business center, our hotel is an ideal venue for your corporate events or conferences. Plus, enjoy complimentary airport shuttle service for seamless travel.

Experience luxury and comfort—book your stay at Mövenpick Ambassador Hotel Accra today!

Important information:

  • Pool access available from 6:30 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Globe

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 205 reviews
Cleanliness: 6.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 9.75
Value for Money: 9.21
Food and Beverage: 9.76
Overall Experience: 8.73
O
olubusola • solo_traveller • ng
8
Pros:

The breakfast was good

2026-07-04 • via Nuitee
G
Glen • extended_group • us
10
WOW
Pros:

It was a great experience

2026-07-01 • via Nuitee
W
Warner • solo_traveller • bm
9
A stunning African oasis with incredible food, atmosphere, and hospitality!
Pros:

The location is unbeatable, especially being in such close proximity to the Kwame Nkrumah Memorial Park (dedicated to Ghana's first president) and an easy distance to experience the vibrant energy of the massive Makola Market. It was also incredibly convenient that they had an on-site forex bureau, making it seamless to change up my currency right at the hotel.

​Everything about this property was clean, relaxing, and incredibly spacious! Security was excellent, as the room cards restricted elevator access so you could only go to your specific floor. The decor is stunning—vibrant and filled with African culture, which was exactly the authentic experience I wanted while visiting Africa. The lounge areas were so comfortable (the couches were amazing), and it was the perfect spot to watch the World Cup games on TV.

​The amenities like the massive pool, the great breakfast buffet, and the Executive Lounge added a wonderful touch of luxury. For dining, I loved having the option to choose between traditional African food and international dishes. The lamb shank I had during the Ghana vs. England game was absolutely divine!

​Lastly, the front desk team had excellent communication. They warned me upfront about light daytime maintenance noise being done on the third floor and offered a room change. I chose to keep my room on that floor for the higher view, and the noise was so light and bearable that I slept right through it. I also really liked the convenience of being able to arrange a professional chauffeur directly through the hotel; even though it is more expensive than taking an Uber, the peace of mind and ease were well worth it.

Cons:

One downside for non-smokers is that they allow smoking in the inside bar lounge, as well as in the outside seating areas for both breakfast and general dining, which can be bothersome when you are trying to eat or relax.

​There were also a few room maintenance issues. I stayed on the third floor where the maintenance was being done, and the hallway had a noticeable musty smell. Additionally, the mattress in my room was heavily worn out—when I first lay on it, parts of the bed completely sunk in. Fortunately, I moved to a different part of the bed and still managed to get a very good sleep, but the mattress is definitely due for an upgrade.

​The face of my room's safe lock also kept falling off, meaning I had to keep reattaching it manually to close it, though it did still function. Lastly, I ordered a pizza late one night at the food bar and it took 50 minutes instead of the promised 30, and the staff member seemed quite annoyed when I asked about it (though the pizza itself was delicious and well worth the wait!).

2026-06-30 • via Nuitee
C
Crystal • solo_traveller • us
8
2026-06-28 • via Nuitee
C
Crystal • solo_traveller • us
8
2026-06-27 • via Nuitee
J
Jesse Carlton • solo_traveller • cm
10
2026-06-26 • via Nuitee
N
Naulangi • couple • jp
5
2026-06-19 • via Nuitee
W
wendy • solo_traveller • gh
8
2026-06-18 • via Nuitee
N
Neesha • solo_traveller • gb
7
Great hotel, friendly staff, nice environment
Pros:

Chocolate hour
Clean big rooms and great bathroom
Good service, very welcoming & helpful staff that are attentive to needs.
Good kid's pool, right height and temperature

Cons:

Park could be better. Plastic gets hot, and it's for very small children. We had a three year old, so it wasn't great.

Room service options weren't great. Didn't have oat milk available and didn't have extensive choice of food.

One staff member was a little abrupt when I had slippers on the end of the sunbed, she was basically telling me off for it, rather than saying it in a polite way. She didn't really seem happy.

2026-06-12 • via Nuitee
M
MATTHEW • solo_traveller • gh
9
2026-06-02 • via Nuitee
I
Isaac • solo_traveller • zm
8
Value for Money
Pros:

The hotel was good and value for money

Cons:

NA

2026-05-26 • via Nuitee
• solo_traveller • nl
9
Pros:

Staff and vibe at the hotel were great !!

2026-05-26 • via Nuitee
N
Nabil • solo_traveller • nl
6
Pleasant stay but overpriced, outdated facilities and dirty rooms. AC should be updated.
Pros:

Breakfast is OK with also good service and not too many people to cater.

Cons:

The rooms are very dirty and outdated. I had a room on the seventh floor where there was a continuous noise from the machinery and installation on the roof. The AC was not working and is definitely ready to be replaced and upgraded. The rooms and facilities overal are very old and not maintained very well.

2026-05-25 • via Nuitee
D
Dominik • solo_traveller • gh
10
2026-05-23 • via Nuitee
D
Dharmesh • family_with_children • ae
8
Pros:

The staff was amazing at this hotel. Moses was probably the best but all the employees are great.

Location was not and as it is just 15 minutes from airport. Breakfast stay is pretty good as well. I tried room service as well which was okay.

Cons:

Considering the hotel is old, the price is steep.

2026-05-19 • via Nuitee
D
David • solo_traveller • ke
10
Very enjoyable.
Pros:

Very attentive staff, right from the airport pickup (which is complimentary) you feel like you have a personal butler. They predict your needs and keep asking how they can improve. The grounds are immaculate and you can enjoy the space if you love a nap under the shade of a palm tree.

Cons:

Rooms not the biggest, but they are very clean and comfortable. A bit expensive, but Accra is generally expensive.

2026-05-19 • via Nuitee
C
Chilenje • solo_traveller • zm
6
Its was a good ecperience and can recommend it for others to try.
Pros:

Staff were very heloful. The location was also within reach of all what i was looking for.
The swimming pool was good too.

Cons:

The spraying of airfreshener in rooms and passages. The rares for laundry are very high.

The bar has no disignated smoking area. Its smoking everywhere making it very bad for non smokers.

The carpets are dusty. Need to remove them completely esoecialky on the 3rd floor.

2026-05-16 • via Nuitee
A
Abraham • couple • us
7
2026-05-12 • via Nuitee
N
Ndiomu • extended_group • ng
9
A clean hotel and very friendly staff
Pros:

Great

Cons:

Ac gets too cold.

2026-05-10 • via Nuitee
A
Abiola • solo_traveller • ng
7
2026-05-04 • via Nuitee