Mövenpick Ambassador Hotel Accra

Hotels
Accor
8.8 (205 reviews)
Independence Avenue, Ridge PMB CT 343, Cantonments, Accra , Accra , GH

Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Express check-out
Parasailing nearby
Area shuttle (surcharge)
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
See all facilities

Review Highlights

Pros:
Great location
Fantastic staff
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
6.76
Room smelled like mildew and carpets need shampooing.
Service
9.23
Executive lounge staff provided excellent service, but front desk staff lacked 5-star hotel customer service.
Location
9.27
Perfect location for visiting places in Accra.
Room Quality
7.72
Rooms lack character and central temperature control was odd.
Amenities
9.75
Outdoor pool is a great relaxing area; well-maintained facilities.
Value for Money
9.21
Great value for the service provided, especially compared to competitors.
Food and Beverage
9.76
Restaurant staff treat guests as family, enhancing the dining experience.
Overall Experience
8.73
Disappointing for a hotel marketed as 5-star but has redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:40

Property Description

Discover the ultimate getaway at Mövenpick Ambassador Hotel Accra, where luxury meets convenience in the heart of the city.

Spa and Wellness Oasis
Relax and rejuvenate at our full-service spa, offering a variety of massages to melt away the stress of the day. Enjoy access to our outdoor pool and sauna, or keep active in our state-of-the-art 24-hour fitness center.

Culinary Delights
Savor delectable dishes at The Phoenix Restaurant while enjoying beautiful pool views, or opt for 24-hour room service for in-room dining. Don’t miss our refreshing poolside bar, the perfect spot to unwind with a drink.

Unmatched Business Facilities
With over 7922 square feet of flexible meeting space and a fully equipped business center, our hotel is an ideal venue for your corporate events or conferences. Plus, enjoy complimentary airport shuttle service for seamless travel.

Experience luxury and comfort—book your stay at Mövenpick Ambassador Hotel Accra today!

Important information:

  • Pool access available from 6:30 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Globe

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 205 reviews
Cleanliness: 6.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 9.75
Value for Money: 9.21
Food and Beverage: 9.76
Overall Experience: 8.73
C
Chilenje solo_traveller zm
6
Its was a good ecperience and can recommend it for others to try.
Pros:

Staff were very heloful. The location was also within reach of all what i was looking for.
The swimming pool was good too.

Cons:

The spraying of airfreshener in rooms and passages. The rares for laundry are very high.

The bar has no disignated smoking area. Its smoking everywhere making it very bad for non smokers.

The carpets are dusty. Need to remove them completely esoecialky on the 3rd floor.

2026-05-16 via Nuitee
A
Abraham couple us
7
2026-05-12 via Nuitee
N
Ndiomu extended_group ng
9
A clean hotel and very friendly staff
Pros:

Great

Cons:

Ac gets too cold.

2026-05-10 via Nuitee
A
Abiola solo_traveller ng
7
2026-05-04 via Nuitee
B
benjamin couple gb
10
2026-04-30 via Nuitee
A
Aung solo_traveller gb
8
Pros:

They offer a good breakfast! Staff were super friendly and bed was comfortable. Sauna is plus and have a good size swimming pool.

Cons:

No signs or WhatsApp contacts were not displayed at the domestic airport terminal. They do offer complimentary service but only 2 hrs which were not explained when you book. It would be nice to know based on the arrival time to decide whether it is worth to wait for the next pickup or take alternative options. They only standby the international terminal.

2026-04-29 via Nuitee
A
Amadu kassim couple us
9
I like the hotel and the service
Pros:

Very good customer service

Cons:

Coffee was not enough in my room

2026-04-28 via Nuitee
A
Amadu kassim couple us
8
They need to improve the options for breakfast
Pros:

The rooms are always clean

Cons:

No much options for breakfast

2026-04-24 via Nuitee
J
Julie-Ann couple gb
8
2026-04-16 via Nuitee
A
Alan family_with_children gb
9
2026-04-12 via Nuitee
A
Adebayo solo_traveller gb
8
Generally a good place to stay
Pros:

Facilities are well maintained but not particularly the most reasonable cost.

2026-04-05 via Nuitee
S
Stephan solo_traveller nl
7
Prima
Pros:

Groot zwembad

Cons:

Prijs kwaliteit klopt niet

2026-03-13 via Nuitee
A
Angelo Vito family_with_children it
6
Pros:

La colazione al piano della stanza

Cons:

La stanza era bagnata dal pavimento al muro alle lenzuola. Umidità altissima

2026-03-12 via Nuitee
V
Valter solo_traveller it
1
Reception con impiegati maleducati e pochissimo disponibili
Pros:

La camera

Cons:

La reception

2026-03-11 via Nuitee
F
fernando family_with_children it
1
Pesssimo
Pros:

Niente

Cons:

Servizio shuttle bus dall'aeroporto un'attesa infinita, servizio ceck-in pessimo, ristorante pessimo, il tutto a 350 euro una singola.

2026-03-11 via Nuitee
M
Mohamed couple lb
4
Decent
Pros:

The location

Cons:

Prices reflect a high end standard , but when we were around , the room directly above of us was under going renovation and i believe most of the rooms actually need renovation.

2026-03-10 via Nuitee
R
Ritesh solo_traveller nl
10
2026-03-05 via Nuitee
A
Alhafiz family_with_children td
8
Pros:

La gentillesse du personnel n

Cons:

Le prix est élevé

2026-03-03 via Nuitee
O
Olaf couple nl
7
Goed
Pros:

Het vriendelijke personeel

Cons:

Key card van de kamer moest elke dag opnieuw geüpdatet worden

2026-03-01 via Nuitee
J
javier solo_traveller es
9
2026-02-26 via Nuitee