Kumamoto Washington Hotel Plaza

Hotels
8.4 (1339 reviews)
Chuo Shimotori 2-3-10 , Kumamoto , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Convenient location
Good breakfast selection
Great amenities
Cons:
Small bed for two people
Noise from surroundings
Occasional issues with towel supplies

Categories

Cleanliness
8.19
Reviews consistently mention cleanliness, with positive sentiments but occasional mentions of issues like a lack of sufficient towels.
Service
8.66
Guests noted helpful and attentive staff, enhancing the overall experience.
Location
8.81
Many reviews highlight the convenient location close to attractions and public transport.
Room Quality
8.36
The room sizes and comfort received favorable comments, although some concerns about bed sizes were noted.
Amenities
8.49
The onsen and public bath facilities received good feedback, along with the additional services provided.
Value for Money
8.04
While generally good value, some reviews expressed that the price could be better matched with available service levels.
Food and Beverage
8.3
Breakfast and on-site dining received numerous compliments, though there were suggestions for improvement in meal variety.
Overall Experience
8.37
Positive experiences overall, with guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:17

Property Description

Convenient Location: Located just a 5-minute walk from Karashimacho Tram Station, Kumamoto Washington Hotel Plaza offers easy access to transportation.

Comfortable Rooms: Enjoy rooms with free wired internet, flat-screen TV with VOD system, and amenities like a fridge, electric kettle, and en suite bathroom.

Dining Options: Indulge in seasonal Japanese meals on tatami floors at Sanjusangendo or savor a breakfast buffet at Café de Paris.

Book your stay at Kumamoto Washington Hotel Plaza for a convenient and comfortable experience with delicious dining options.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.4
Based on 1339 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.81
Room Quality: 8.36
Amenities: 8.49
Value for Money: 8.04
Food and Beverage: 8.3
Overall Experience: 8.37
J
Julia • solo_traveller • nl
8
2026-06-13 • via Nuitee
緒方 • solo_traveller • jp
6
Pros:

対応は良かったです。朝食は良かったです

Cons:

風呂にサウナが欲しかったです。

2026-06-12 • via Nuitee
K
kiryu • couple • jp
9
2026-06-08 • via Nuitee
ＫＡＴＵＮＯＲＩ • solo_traveller • jp
5
2026-06-07 • via Nuitee
C
chungwoo • solo_traveller • kr
10
Pros:

대중탕이 있어서 좋았습니다.

Cons:

비가 왔는데 우산이 부족했어요

2026-06-06 • via Nuitee
D
Diana • couple • jp
10
2026-06-05 • via Nuitee
A
akihiko • solo_traveller • jp
6
2026-06-03 • via Nuitee
K
Kate • solo_traveller • ie
8
Pros:

Great location, could walk everywhere.

Cons:

No issues.

2026-06-01 • via Nuitee
N
Norio • solo_traveller • jp
7
2026-06-01 • via Nuitee
孝史 • solo_traveller • jp
9
2026-05-31 • via Nuitee
N
Nobuyasu • solo_traveller • jp
10
Pros:

きれい

2026-05-31 • via Nuitee
広之 • solo_traveller • jp
10
快適
Pros:

施設は清潔で空気も良かった。

Cons:

一階に大浴場だったので、部屋着で行くのは少し抵抗があった。

2026-05-31 • via Nuitee
Y
YOUITI • solo_traveller • jp
3
ガッカリ
2026-05-30 • via Nuitee
ケイ • solo_traveller • jp
9
2026-05-30 • via Nuitee
T
Tatsuki • solo_traveller • jp
8
Pros:

場所が繁華街の近くにあり、
夜出歩くのに適している

Cons:

特になし

2026-05-30 • via Nuitee
K
kueimei • solo_traveller • tw
10
住了三晚，單人房還算可以，但是床鋪都已經凹下手去了應該要更新
Pros:

乾淨，櫃檯服務人員超好

Cons:

10點要退房不是11點
Late check out要 日圓1200/每2小時

2026-05-27 • via Nuitee
K
kueimei • extended_group • tw
10
2026-05-27 • via Nuitee
F
Florent • solo_traveller • ch
8
2026-05-26 • via Nuitee
金枝 • solo_traveller • jp
10
Pros:

定員さん、
めちゃくちゃ丁寧に話しをしていただいてとってもよかったです😆🎵🎵

2026-05-26 • via Nuitee
なかしま • solo_traveller • jp
9
2026-05-26 • via Nuitee