Kumamoto Washington Hotel Plaza

Hotels
8.4 (1361 reviews)
Chuo Shimotori 2-3-10 , Kumamoto , jp
+81 96-355-0410

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Convenient location
Good breakfast selection
Great amenities
Cons:
Small bed for two people
Noise from surroundings
Occasional issues with towel supplies

Categories

Cleanliness
8.19
Reviews consistently mention cleanliness, with positive sentiments but occasional mentions of issues like a lack of sufficient towels.
Service
8.66
Guests noted helpful and attentive staff, enhancing the overall experience.
Location
8.81
Many reviews highlight the convenient location close to attractions and public transport.
Room Quality
8.36
The room sizes and comfort received favorable comments, although some concerns about bed sizes were noted.
Amenities
8.49
The onsen and public bath facilities received good feedback, along with the additional services provided.
Value for Money
8.04
While generally good value, some reviews expressed that the price could be better matched with available service levels.
Food and Beverage
8.3
Breakfast and on-site dining received numerous compliments, though there were suggestions for improvement in meal variety.
Overall Experience
8.37
Positive experiences overall, with guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:17

Property Description

Convenient Location: Located just a 5-minute walk from Karashimacho Tram Station, Kumamoto Washington Hotel Plaza offers easy access to transportation.

Comfortable Rooms: Enjoy rooms with free wired internet, flat-screen TV with VOD system, and amenities like a fridge, electric kettle, and en suite bathroom.

Dining Options: Indulge in seasonal Japanese meals on tatami floors at Sanjusangendo or savor a breakfast buffet at Café de Paris.

Book your stay at Kumamoto Washington Hotel Plaza for a convenient and comfortable experience with delicious dining options.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.4
Based on 1361 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.81
Room Quality: 8.36
Amenities: 8.49
Value for Money: 8.04
Food and Beverage: 8.3
Overall Experience: 8.37
R
Raluca Luminita Gabriela • solo_traveller • ch
10
L'endroit idéal pour visiter la ville.
Pros:

C'est un hôtel parfait, qui a tout : le personnel agréable et à l'écoute des clients, la chambre bien équipée, propre, calme. L'hôtel est central, proche de tout.

Cons:

Tout était parfait.

2026-07-25 • via Nuitee
龍介 • solo_traveller • jp
8
Cons:

ロケーションがホテルの裏だったのでちょっと

2026-07-24 • via Nuitee
Y
YI-CHING • family_with_children • tw
9
2026-07-24 • via Nuitee
S
sheng-yuan • solo_traveller • tw
9
Pros:

位置超好，臨近下通，附近參加便利商店超多，宵夜還有免費的咖哩飯，很好吃，櫃檯的服務人員都很親切有禮，浴場乾淨舒適，溫度夠高，舒服。

Cons:

停車要到外圍停車

2026-07-23 • via Nuitee
A
Aya • solo_traveller • jp
10
2026-07-20 • via Nuitee
J
JUNICHI • solo_traveller • jp
8
快適でした
Pros:

ロケーションと大浴場

2026-07-18 • via Nuitee
S
seungyi • extended_group • kr
9
Pros:

버스터미널 내려서 아케이드로 걸어가기 편했고
주위가 조용해서 좋았습니다.
아침식사1600엔인데 깔끔하니 맛있었어요.
대욕장도 깨끗하니 관리 잘됨

Cons:

방 욕실 청소는 그다지 깨끗하지 않으나
대욕장 가서 씻어서 상관없었음

2026-07-17 • via Nuitee
H
Hisashi • extended_group • jp
7
2026-07-16 • via Nuitee
貴博 • solo_traveller • jp
8
2026-07-16 • via Nuitee
K
KOTARO • extended_group • jp
10
2026-07-15 • via Nuitee
Y
Yuichi • solo_traveller • jp
10
Pros:

朝食がおいしかった
部屋がきれいで清潔感もあった

2026-07-15 • via Nuitee
宜婷 • extended_group • tw
10
2026-07-14 • via Nuitee
宜婷 • couple • tw
10
Pros:

房間很大很舒服，可以把三顆行李箱完全攤開，飯店對面就是全家，鄰近下通商店街，走路酒可以逛街吃美食，也有配合的停車場，一樓有大浴場可以泡澡。

2026-07-14 • via Nuitee
宜婷 • couple • tw
10
2026-07-14 • via Nuitee
T
Tanabe • solo_traveller • jp
10
2026-07-13 • via Nuitee
Y
Youhei • family_with_children • jp
8
最高でした！
Pros:

子供が食べ過ぎしまい、嘔吐してしまいました。大変申し訳なかったのですが、スタッフの方をお呼びしたところ、嫌な顔一つせず対応して下さりました。本当に本当に感謝しております！

Cons:

なし

2026-07-12 • via Nuitee
黄昏 • solo_traveller • jp
8
2026-07-11 • via Nuitee
T
tsungwei • family_with_children • tw
10
Pros:

地點很棒

Cons:

無

2026-07-07 • via Nuitee
T
Tien-yang • solo_traveller • tw
10
2026-07-07 • via Nuitee
S
shunichiro • solo_traveller • jp
8
よかったです。
Pros:

ロケーションです。

Cons:

ありません。

2026-07-04 • via Nuitee