Sotetsu Grand Fresa Osaka-Namba

Hotels
Sotetsu Grand Fresa
8 (4006 reviews)
Chuo-ku Nippombashi 1-1-13 , Osaka , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Cons:
Service
Food and Beverage

Categories

Cleanliness
7.96
General sentiment indicating the hotel is clean and comfortable.
Service
8.43
Mixed reviews; some staff were rude, but others were very helpful.
Location
8.97
Excellent location close to Dotonbori and transport links.
Room Quality
7.42
Rooms are small, common for Japanese hotels, but overall decent.
Amenities
8.45
Breakfast and additional amenities received positive mentions.
Value for Money
7.91
Generally considered good value for the location.
Food and Beverage
6.96
Breakfast options were lacking variety and not well received by some guests.
Overall Experience
7.93
Most guests reported a pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:04

Property Description

Modern Comfort in Osaka

Convenient Location: Situated just a 2-minute walk from Nippombashi Station, our hotel offers easy access to popular attractions like Dotonbori and Osaka Castle.

Cozy Accommodations: Each room is equipped with a TV, kettle, and private bathroom for your comfort. Enjoy complimentary slippers and toiletries during your stay.

Exceptional Service: Our 24-hour front desk ensures that your needs are met promptly. Explore nearby landmarks such as Glico Man Sign and Namba CITY shopping mall.

Experience the best of Osaka at Sotetsu Grand Fresa Osaka-Namba. Book your stay now for an unforgettable trip!

Important information:

Please note that renovation work on the rooms and common areas will be carried out from November 17, 2025, Monday, to December 31, 2026, Thursday, from 9:00 to 15:00.

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 4006 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 7.93
N
Noemi couple ie
6
Not to bad
Pros:

Breakfast and the location

Cons:

Staff not speaking English (cleaners)

2026-07-25 via Nuitee
K
kikuko solo_traveller jp
6
2026-07-24 via Nuitee
M
Moodbidri extended_group ch
10
Great location.
Pros:

Great location and close the the metro station. And not too far from the Dotonbori and Namba area.

2026-07-24 via Nuitee
S
SATOMI solo_traveller jp
8
1人でも宿泊しやすく快適でした 
Pros:

駅から近いので迷う事なく直ぐに行けました
コンビニも近くにありよかったです
今回コンサート遠征で使いました
京セラドームにも遠くなく行けるので荷物を置いて身軽で行けよかったです
部屋はこじんまりとしてますが、清潔感もあり良かったです 
チェックイン アウトも機械で行いましたが、操作も難しくはないですしスタッフの方も声を掛けてくれました

Cons:

特にないです

2026-07-23 via Nuitee
T
taito solo_traveller jp
8
2026-07-23 via Nuitee
K
Kong Kham solo_traveller au
4
Pros:

The staff was great and location was ideal

Cons:

I was very disappointed with the room I got. The air-conditioning was very limited. The hotel gave us a extra portable air con but it didn't work much. I asked for a room change but was told all rooms had the same issue. This is a massive disappointment for me. I stayed at 3 different hotels and the other 2 had great air conditioning. It was during summer and the heat was uncomfortable as it was. Returning to a room which was not different from outside was really disappointing.

2026-07-22 via Nuitee
S
Serafino Bruno solo_traveller it
10
TOP
Pros:

Top.. about everything.. strategic place in city center .. clean.. organized..very kind employees

2026-07-22 via Nuitee
V
Valerie couple ae
8
We had a perfect stay in this location. Place is worth the money, very convenient and accessible
Pros:

We like the location of the place, perfect for first tourist destination - Dotonbori

Cons:

Nothing all perfect

2026-07-21 via Nuitee
J
JUNE ALRIZ extended_group nz
6
Stay here if you are a solo traveler packing light and prioritizing location above all else.
Pros:

It is situated right near Nippombashi Station and is just a stone's throw away from the famous Dotonbori neon lights and street food.

Cons:

Despite the advertised square footage being larger than our hotel room in Tokyo, this room felt significantly smaller and less functional. The space is not strategically planned at all. It features a bulky, unnecessary table that eats up valuable floor space. The television sits on top of the furniture instead of being mounted on the wall, which would have instantly freed up much-needed room. The layout is so restrictive that we were unable to open even a single bag and still walk comfortably to the toilet. In our Tokyo hotel—which was technically smaller—the clever interior design allowed us to open three bags simultaneously and still walk around. Here, the poor layout makes the room feel completely claustrophobic.

2026-07-21 via Nuitee
J
Jeni extended_group us
10
Pros:

great area

2026-07-21 via Nuitee
M
Marc solo_traveller es
9
2026-07-21 via Nuitee
P
Panagiotis solo_traveller gr
1
2026-07-21 via Nuitee
S
Seigo solo_traveller jp
7
Pros:

部屋や設備が清潔。
朝食が美味しかった。

Cons:

映画の鑑賞方法の案内が悪い。

2026-07-19 via Nuitee
R
Realheart_Hoony solo_traveller kr
9
Pros:

한국인 직원이 계실때가 있어서 좋았습니다.
시설이 깨끗하고 침구류가 편안했습니다.
셀프 체크인/체크 아웃이지만 잘 안되는 경우 직원분들이 적극 도움을 주십니다.
체크인 전 체크아웃 후 짐을 맡길수 있습니다.

Cons:

위치가 조금은 애매하기 때문에 공항에서 난바역으로 들어올 경우 캐리어를 가지고 걷기에는 조금 멀게 느껴질수 있습니다

2026-07-19 via Nuitee
A
Adriana extended_group es
8
Ubicación perfecta , hotel limpia pero como casi todo en Japón habitaciones muy pequeñas
Pros:

La ubicación maravillosa . Que te dejaran amenities de todo tipo incluido pijama un lujazo

Cons:

El desayuno no es nada internacional . Es totalmente asiático . Como dulce solo había unos croissant de paquete , les falta fruta fresca y algo más de dulce . Pero reconozco que era abundante .
Las habitaciones al estilo Japón son diminutas

2026-07-19 via Nuitee
H
Hyvärinen solo_traveller fi
8
2026-07-19 via Nuitee
J
Jonathan solo_traveller us
5
2026-07-18 via Nuitee
C
Cathrine May Ching solo_traveller sg
8
Great location and comfortable stay but cleanliness and variety of buffet can be improved
Pros:

Great location

Cons:

Buffet breakfast was the same for my 6 days’ stay

Carpet in room was dirty & stained

2026-07-17 via Nuitee
W
Wang solo_traveller cn
10
2026-07-17 via Nuitee
M
MASAAKI couple jp
4
良かった
Pros:

商店街が近い

Cons:

朝早くに工事をしていた

2026-07-16 via Nuitee