Hotel Restaurant Charbonnel

Hotels
Logis Hôtels
8.5 (206 reviews)
57 rue Gambetta , Brantôme , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Poor service experience
High prices for food and rooms

Categories

Cleanliness
8.64
The room was clean and comfortable, but some reviews suggest disappointment with the overall experience.
Service
8.11
The staff were described as abrupt and almost rude in some cases, which impacted the service experience.
Location
9.65
Multiple reviews praised the excellent location of the hotel.
Room Quality
8.6
There were mixed feelings about the room quality, particularly regarding the annex and lack of amenities.
Amenities
8.13
Several reviews noted missing amenities such as tea/coffee making facilities.
Value for Money
8.09
The price was considered high relative to the value and experience provided.
Food and Beverage
7.64
Dissatisfaction was expressed regarding the dinner in the restaurant and the overall quality of food.
Overall Experience
9.11
Though there were issues, the overall sentiment remains positive for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:40

Property Description

Riverfront Elegance

Elegant Guest Rooms: Individually decorated rooms with classical decor, soundproofing, TV, work desk, and private bathrooms.

Gastronomic Delights: Enjoy regional cuisine at the à la carte restaurant with a flowery terrace overlooking the River Dronne, plus a bar and buffet breakfast.

Activities Galore: Explore nearby canoeing, fishing, and hiking options.

Book your stay at Hotel Restaurant Charbonnel for a delightful riverside experience.

Important information:

Please note that family and quadruple rooms are located in an annex building, located about 50 yards away.

Pets are charged EUR 5 per day per pet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 206 reviews
Cleanliness: 8.64
Service: 8.11
Location: 9.65
Room Quality: 8.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 9.11
A
Arsène couple fr
1
Absolument décevant
Pros:

L’emplacement

Cons:

L’accueil et particulièrement celui de la propriétaire.
Les toiles d’araignées en chambre, les moucherons, le manque d’amabilité du personnel.
L’odeur désagréable en chambre.

2026-07-25 via Nuitee
E
Evelyne extended_group be
8
2026-07-24 via Nuitee
C
Choanou Beau solo_traveller nl
8
2026-07-24 via Nuitee
C
colin couple gb
7
2026-07-22 via Nuitee
N
Nathalie couple fr
9
2026-07-19 via Nuitee
J
Julia solo_traveller gb
9
Pros:

Friendly staff. Great view from the room. Comfortable. Great breakfast

Cons:

Sharing drinks on the terrace with a large number of the catering staff

2026-07-17 via Nuitee
C
CORRADO couple it
6
2026-07-06 via Nuitee
G
gallouze couple fr
7
2026-07-05 via Nuitee
L
Lars couple se
8
2026-07-03 via Nuitee
B
bouvier solo_traveller fr
10
Pros:

Tout,superbe vue sur la dronne de notre chambre avec balcon ! Le village est magnifique.
Le confort de la chambre, le savoir faire à la française, un personnel à l'écoute, avec le brin d'humour qu'il faut.
Et un repas le soir en terrasse,digne d'un restaurant étoilé !
Merci

Cons:

Rien

2026-07-02 via Nuitee
T
Tom solo_traveller fr
10
Pros:

Très bel hôtel au plein cœur de ville

2026-06-29 via Nuitee
L
Laura couple fr
3
Petit road trip en moto pour nos 3 ans de mariage je me suis lâché sur la chambre d’hôtel car à 167 euros la nuit je m’a
Pros:

La literie, le petit déjeuner , et le personnel

Cons:

Pas de clim , la chambre avec moquette et déco datant d’un autre siècle . Tache sur la moquette, coussin avec des auréoles ,ventilateur sale , odeurs dans la chambre , rambarde du balcon sale et moitié cassé , vmc sale

2026-06-28 via Nuitee
E
Edme extended_group fr
8
Au top 😊
Pros:

L’emplacement, l’accueil, la restauration, la décoration des chambres et la terrasse

Cons:

Ras

2026-06-28 via Nuitee
S
sandra solo_traveller gb
8
Bran tome was a
Pros:

I stayed in the annex next to the car park which was very convenient and not at all noisy.
Breakfast had a good choice.

Cons:

No problems

2026-06-28 via Nuitee
T
Tracy extended_group fr
6
2026-06-25 via Nuitee
R
Richard couple gb
8
A lovely hotel on the river, food was fantastic!
Pros:

The location on the river was lovely and the staff were very helpful and friendly. We did not have breakfast but ate in the restaurant in the evening and the food was outstanding.

Cons:

Nothing

2026-06-22 via Nuitee
D
david solo_traveller gb
8
Lovely
Pros:

Great location and comfortable beds. Staff were excellent

Cons:

We struggled without air con

2026-06-21 via Nuitee
H
Howard solo_traveller gb
10
Pros:

The ambience, the friendly and helpful staff, the delicious dinner, and the opportunity to relax in a beautiful town.

Cons:

My wife and I enjoyed a completely positive experience. We recommend the Charbonnel unreservedly

2026-06-21 via Nuitee
C
Christine couple fr
10
Personnel au top
Pros:

Tout

Cons:

Ríen

2026-06-21 via Nuitee
B
Bancroft couple gb
9
We stayed here 42 years ago & wondered what it was like
Pros:

Charming
Very helpful staff
Good food

2026-06-19 via Nuitee