Kabannas Newcastle

Hotels
8.1 (3775 reviews)
17 Carliol Square , Newcastle upon Tyne , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Dirty rooms
Small bathrooms
No kettles in rooms

Categories

Cleanliness
6.49
Multiple reviews mention dirty rooms and bathrooms.
Service
8.96
Many reviews highlight friendly and helpful staff.
Location
8.5
Several reviews note the convenient and central location.
Room Quality
7.95
Some rooms were comfortable, but others mentioned issues with cleanliness and size.
Amenities
7.48
Basic amenities available, but some guests pointed out missing items like kettles.
Value for Money
8.44
Good value for the price, some guests feel it reflects hostel standards.
Food and Beverage
8.49
Complimentary hot drinks appreciated, but noted limitations.
Overall Experience
8.46
Mixed reviews, some guests expressed they might not return due to hygiene issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:30

Property Description

Modern Rooms and Convenient Location
Kabannas Newcastle, situated in the bustling city center, offers modern rooms just a short stroll from Quayside and Newcastle Central Station. Enjoy the convenience of spacious bedrooms with large Smart TVs and en suite facilities, along with a cozy TV lounge for relaxation.

24-Hour Front Desk and Secure Storage
Benefit from our attentive 24-hour front desk service and secure luggage storage. Feel at ease knowing your belongings are safe while you explore the city. Additionally, parking is available nearby for your convenience.

Group Bookings and Extended Stays
Planning a group trip? For bookings of over 9 guests, full prepayment is required. Stay comfortably for up to 14 consecutive nights, and if you need towels, they can be hired on-site. Book now for a memorable stay at Kabannas Newcastle!

Important information:

Bookings for more than 9 guests are classified as a group booking; different policies and additional supplements may apply.

The maximum length of stay is 14 consecutive nights. Following any stay of 14 nights, guests may not stay in any Kabannas accommodations for at least seven nights.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Bed linen and towels are not included in the rate for the shared rooms. Guests can rent them at the property for an additional charge of EUR 3 or bring their own.

Please contact Kabannas directly for more information about accessible facilities.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

8.1
Based on 3775 reviews
Cleanliness: 6.49
Service: 8.96
Location: 8.5
Room Quality: 7.95
Amenities: 7.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.46
R
Rebecca couple gb
6
Pros:

- Good value for money hotel within short distance from city centre
- Staff were very friendly and helpful
- Large TV with a variety of apps

Cons:

- It was very hot and the rooms were much hotter than the outside. There was very little ventilation and the hotel could not provide us with a fan so the time we spent in the room was uncomfortably hot
- There were no plug sockets within reach of the mirror so I was unable to use hair tools
- Very few flat surfaces in the room to place items
- No cups or mugs in the room

2026-08-15 via Nuitee
T
Thornton couple gb
10
Amazing
Pros:

Again what a great stay we had we didn't want to leave we wanted to stay for ever lol the staff are such amazing staff we could ask for unfortunately u didn't have a room available for the Tuesday so we had to book somewhere else but couldn't wait to get back this hotel the next day and again we had a fantastic time so once again thank you to all your staff and you should be glad to have the staff you have brilliant

Cons:

Not your fault but rooms are far to hot maybe get some fans that people could use but absolutely amazing hotel and staff we will see you all in a couple of months when we are back

2026-08-15 via Nuitee
G
Gordon solo_traveller gb
10
Perfect .. good value ..
Pros:

Great location

2026-08-14 via Nuitee
S
Shaun solo_traveller gb
9
Pros:

Great location , good tv , and friendly , very helpful staff

Cons:

Other guests running around , but to be fair it was a large group of kids , so hard to manage

2026-08-14 via Nuitee
R
Rudi solo_traveller nl
7
Except for the room temperature the room and facilities were okay with good value for money. Location is perfect, right
Cons:

I visited during summertime and made a late reservation. Due to this only a 2-person room without window was available. It was extremely hot in this room. Luckily a fan was provided.

2026-08-13 via Nuitee
L
Layla couple gb
10
2026-08-11 via Nuitee
Q
Qiling couple gb
8
2026-08-11 via Nuitee
S
Sandra couple gb
10
Helpful pleasant staff adequate accommodation near to all shops and public transport would recommend
Pros:

Room basic but very clean Adequate toilet and shower very good with toiletries also clean Comfortable beds clean linen and towels were in our deal At reception there is access to unlimited tea and coffee etc no extra charge The nicest most helpful staff made our stay in Newcastle perfect

2026-08-11 via Nuitee
M
Maxine solo_traveller gb
10
2026-08-11 via Nuitee
M
Madhumitha solo_traveller gb
8
Convenient budget stay in Newcastle
Pros:

The grab and go breakfast is basic, has a croissant, instant oats, jam and juice. There is milk in a bar fridge for tea and coffee always.
The bathroom had toiletries like shampoo and body wash.

Cons:

The bunk beds could do with curtains for privacy. Also the socket did not work.
The room is narrow and small, it definitely needs a fan for the warmer weather.

2026-08-11 via Nuitee
M
Matija solo_traveller hr
9
Pros:

Friendliness. Location. High level of cleanliness and professionalism for such a price. Coffee/tea with condiments for free self serving, got a towel and backpack stored without extra charge, rooms very clean, including the shower. Soap/shampoo, toilet paper and everything needed for bathroom well stocked, ecological, high quality. Nice ventilator+air conditioning, positive surprise. Nice little artsy lounge area.

I am staying here again if I visit Newcastle.

🙏🏻😌

Cons:

Not much, really...!

2026-08-11 via Nuitee
J
JEAN solo_traveller gb
10
Pros:

Friendly and very clean

Thank you

Cons:

A small matter of room and bathroom door sticking which I mentioned to staff.

2026-08-10 via Nuitee
A
Andrew solo_traveller gb
10
Good
Pros:

Hh

Cons:

Hh

2026-08-10 via Nuitee
A
Adam solo_traveller gb
9
2026-08-10 via Nuitee
L
lisa559 family_with_children gb
7
Good for a cheap getaway
Pros:

Location great. Breakfast was really handy and tasty. Beds clean and comfortable as were towels. The toiletries were great! Key card to get in and out made it feel safe and secure.

Cons:

We seen two gentlemen on reception at different times. One was very friendly and the other when we approached was on his mobile phone finishing what seemed to be a message for at least a minute as we stood there unacknowledged, we felt very awkward. There was some confusion over having a fan in the room. I did message ahead of time and was told there would be one available then was told I couldn't have it. That's fine but It was so hot in the room it was almost unbearable. I messaged previously for the fan because I would have brought my own if I knew it was not an option. We had to sleep with the window open due to the heat and it was so noisy (outside noice can't really be helped and there was construction going on) so we didn't sleep well. The room floor was very dirty! Needed hoovered and mopped throughly. We didn't say anything as we managed just wearing our shoes as we didnt want to be a bother only being there the night.

2026-08-10 via Nuitee
O
Olena solo_traveller gb
7
Satisfactory
Pros:

Good location

Cons:

No promised breakfast

2026-08-09 via Nuitee
U
Utkarsh solo_traveller gb
10
2026-08-09 via Nuitee
R
Renata couple pl
7
Pros:

Super comfortable bed! Great and very helpful staff.

Cons:

The room is super small, while one person kept clothes on the chair, the other had to keep them on the floor. It's very difficult for a bigger person to use the toilet seat or the shower.

2026-08-09 via Nuitee
T
Thornton couple gb
10
We had an amazing day
Pros:

The staff was amazing

Cons:

Didn't always have milk for a cuppa they said there was powder milk but that don't go with tea

2026-08-09 via Nuitee
B
Bona solo_traveller fr
10
Pros:

Personal muy amable, limpio i centrico

2026-08-09 via Nuitee