Hotel Crans Montana

Hotels
8.6 (269 reviews)
Palacios, 140 , San Carlos de Bariloche , ar
+54 294 442-1660

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Attentive staff
Excellent food and breakfast
Great location
Cons:
Poor cleanliness
Old room facilities
High prices compared to similar locations

Categories

Cleanliness
5.49
Property was extremely outdated and dirty with peeling wallpaper and stains on walls.
Service
9.99
The staff was described as exceptionally attentive and helpful.
Location
10
Excellent location in the center of Bariloche, convenient for walking.
Room Quality
7.95
Some complaints about the room being old and needing renovation, but generally comfortable.
Amenities
8.48
Amenities like breakfast were well-received, but issues with Wi-Fi and room facilities were noted.
Value for Money
7.44
Perceived as high compared to other tourist destinations.
Food and Beverage
9.99
Excellent breakfast variety and quality of meals were praised.
Overall Experience
9.48
Overall a good experience despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:14

Property Description

Central Location and Comfortable Accommodation
Located in the heart of San Carlos de Bariloche, Hotel Crans Montana offers tastefully furnished rooms with modern amenities including cable TV, free Wi-Fi, and central heating.

Relaxation and Entertainment
Guests can unwind in the spacious reading room, enjoy a wide selection of beverages at the bar, or have fun in the games room. The hotel also provides business and meeting rooms for corporate travelers.

Outdoor Activities and Culinary Delights
Situated near Nahuel Huapi lake, guests can indulge in a variety of outdoor activities. The hotel serves a delicious buffet breakfast daily and offers international cuisine for dinner.

Book now to experience a perfect blend of comfort, convenience, and entertainment at Hotel Crans Montana.

Important information:

This accommodations is registered as a provider of the “Pre Trip Program” (“Programa Previaje”) of the Argentinian Ministry of Tourism and Sports (CUIT: 30708314370 )
Please note that half board rates do not include beverages.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BRC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 269 reviews
Cleanliness: 5.49
Service: 9.99
Location: 10
Room Quality: 7.95
Amenities: 8.48
Value for Money: 7.44
Food and Beverage: 9.99
Overall Experience: 9.48
S
Sá • solo_traveller • br
4
Pros:

Localização, limpeza, café da manhã e instalações

Cons:

Fui cobrado duas vezes no check-in e não recebi o reembolso

2026-07-22 • via Nuitee
C
Carolina • couple • br
10
Ótima localização e café da manhã;
Pros:

O café da manhã é muito bom, todos os funcionários são muito prestativos, a massagista era maravilhosa e usamos o SPA, fomos muito bem atendidos e é possível reservar uma hora para uso excluivo da sauda e da hidro. Localização excelente, com restaurantes à poucos metros, foi possível ir caminhando até o Museu do Chocolate.

2026-07-21 • via Nuitee
K
Kamilla • couple • br
10
2026-07-19 • via Nuitee
K
Kamilla • couple • br
10
2026-07-19 • via Nuitee
J
João • solo_traveller • br
10
Pros:

A localização é espetacular

Cons:

Não tenho nada a reclamar

2026-07-18 • via Nuitee
P
pablo • family_with_children • cl
10
Volvería otra vez. Esta fue mi 4ta vez en el hotel
Pros:

Muy buen desayuno, precios de comida y tragos muy buenos.

Cons:

Ventanas con filtración de aire, deberían a futuro invertir en ventanas con termopanel

2026-07-17 • via Nuitee
M
Marcela Macowski • extended_group • br
9
2026-07-14 • via Nuitee
S
Silkarg • solo_traveller • ar
10
Pros:

El trato del personal y la ubicación

Cons:

La cantidad de extranjeros muy maleducados y excesivos

2026-07-13 • via Nuitee
V
VANIA • family_with_children • br
8
Hotel bem localizado, quarto no tamanho ideal e cama confortável.
Pros:

Quartos e enxovais em bom estado e confortável.

Cons:

O café da manhã tem as mesmas comidas todos os dias. Podiam variar os alimentos.

2026-07-13 • via Nuitee
C
Claudia • couple • br
10
2026-07-10 • via Nuitee
P
paulo roberto • family_with_children • br
10
Pros:

Hotel maravilhoso, gostamos de tudo, os funcionários são excelentes

Cons:

Gostamos de tudoMaravilhosa estadia, vamos retornar

2026-07-06 • via Nuitee
J
Joaquim Antonio de • family_with_children • br
9
Maravilhoso
Pros:

A cama, lençóis, café da manha e tratamento dos funcionários. Fica difícil até escolher o que foi melhor

Cons:

Apartamento um louco apertado

2026-07-06 • via Nuitee
N
Nayra • couple • br
7
Excelente localização, bom café da manhã, mas precisa de uma boa reforma
Pros:

Excelente localização, quarto confortável, funcionários muito educados. Café da manhã bom

Cons:

Chuveiro estava quebrado, espirrava água pros lados, area do banho extremamente pequena. Acredito q não ficaria no verão pq não tem ar condicionado, nem ventilador. Solicitei ventilador pq o quarto estava muito quente, e conseguiram com prontidão. O Hotel é ótimo mas está precisando de uma boa reforma. Voltaremos.

2026-07-05 • via Nuitee
J
Joaquim • family_with_children • br
5
2026-07-03 • via Nuitee
P
Paulo • family_with_children • br
5
Fotos enganam e só vale se for muito importante localização, mas comprar com outros hotéis com mesma localização
Pros:

Atendimento dos funcionários e em especial ao funcionário do café da manhã Héctor.
Excelente localização pra fazer passeios e se locomover no centro de Bariloche

Cons:

Quartos muito pequenos, ao ponto de não termos espaço para locomoção com as malas.
Estrutura deteriorada e precisando de manutenção, apesar de estarei em perfeito funcionamento, a estética deixa muito a desejar, sinais severos de desgaste. Box muito pequeno!

2026-07-02 • via Nuitee
J
João • solo_traveller • br
9
Voltaria para me hospedar!
Pros:

Localização, café da manhã muito bom, água mineral sem custo no looby do hotel e chuveiro excelente

Cons:

Travesseiros pouco confortáveis e não tem frigobar.

2026-06-29 • via Nuitee
M
Maria • extended_group • br
10
Excelente localização e conforto
Pros:

Da localização e conforto das camas

Cons:

Nada

2026-06-20 • via Nuitee
C
CarmemTavora • solo_traveller • br
8
Pros:

Dos funcionários da recepção e da localização.

Cons:

A cama de solteiro é muito estreita.

2026-06-08 • via Nuitee
X
Xavier • solo_traveller • br
3
2026-06-06 • via Nuitee
M
martin leale • family_with_children • ar
7
Pros:

Ubicación y desayuno

Cons:

La habitación daba a un patio interno .

2026-06-04 • via Nuitee