Hotel Saint Etienne

Hotels
7.5 (933 reviews)
2 Rue De L'académie , Caen , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Pet bowls
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Spacious and quiet rooms
Cons:
Poor cleanliness
Limited parking
Breakfast quality could be improved

Categories

Cleanliness
5.64
Concerns raised about poor cleanliness in the bathroom and presence of insects.
Service
8.61
Guests found the staff very friendly and accommodating, with timely assistance.
Location
8.65
Multiple reviews highlighted the hotel's ideal location for exploring the city.
Room Quality
7.1
Rooms are charming but some reviews mention the need for maintenance.
Amenities
7.63
Amenities were sufficient but could be improved, especially the breakfast options.
Value for Money
8.09
Good value overall, especially considering the location and service.
Food and Beverage
6.64
Breakfast options could be improved with better quality items.
Overall Experience
7.61
A generally positive experience despite some issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:53

Property Description

Charming Rustic Rooms:
Experience the charm of our rustic style rooms at the Saint Etienne, each equipped with a private shower-room, free Wi-Fi, TV, and telephone.

Cozy Dining Experience:
Indulge in a daily continental breakfast served in our dining room adorned with wood furnishings and a fireplace, perfect for mingling with other guests.

Ideal Location for Exploration:
Conveniently situated in the heart of Caen's historic centre, the Saint Etienne serves as the perfect base to discover the treasures of Caen and Lower Normandy.

Book your stay at the Saint Etienne now and immerse yourself in a unique blend of history and comfort.

Important information:

Hotel closing hours:
Every evening at 20:00 and between 12:30 and 17:00.

Guests arriving outside check-in hours are kindly requested to inform the hotel before 12:00.
Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CFR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for € 7 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for € 7 per person per night when using an available extra bed.
    People 13 years old and over stay for € 12 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 933 reviews
Cleanliness: 5.64
Service: 8.61
Location: 8.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 7.61
S
Stéphane couple fr
8
Pas de regrets
Pros:

Emplacement
Petit déjeuner correct
Literie confortable

Cons:

Salle du petit déjeuner un peu petite

2026-05-29 via Nuitee
A
Anne-Marie solo_traveller fr
8
Pros:

Petit hôtel mais très propre, bon emplacement, petit déjeuner copieux

Cons:

WiFi ne fonctionne pas trop

2026-05-27 via Nuitee
A
Abrams solo_traveller ie
10
Pros:

This is a very charming little hotel in a very convenient location. The room was very clean and comfortable and had everything we needed. Breakfast was good and the staff were very helpful. I would definitely recommend it to anyone staying in Caen.

2026-05-26 via Nuitee
M
Marie-Jeanette family_with_children de
8
Pros:

Die Lage des Hotels ist sehr zentral, nahe der Abtei St. Etienne. Es ist ein Haus, mit einer alten Treppe, mit einem kleinen Rezeptionssraum, in dem auch das Frühstück serviert wird. Das Frühstück war völlig ausreichend und wurde für jeden hergerichtet und serviert. Das Personal ist sehr freundlich. Das Bett war gut, das Zimmer ausreichend möbliert. Das Bad verfügt über eine Dusche und ist schon ein bißchen in die Jahre gekommen. Parkplätze gibt es in den umliegenden Strassen, ggfs. kostenpflichtig. Für unseren kurzen Aufenthalt in Caen war das Hotel bestens geeignet.

Cons:

Der Zugang zum Internet ist schwierig; wer darauf angewiesen ist, ist hier nicht richtig. Die Rezeption ist nur einige Stunden am Nachmittag besetzt. Es gibt aber die Möglichkeit eines autonomen Zugangs außerhalb der der Zeiten.

2026-05-25 via Nuitee
M
Martial family_with_children fr
7
Emplacement et tarif excellents. Mais prestation économique.
Pros:

L'emplacement, dans la zone historique préservée, est excellent. Les tarifs sont très compétitifs.

Cons:

Notre chambre (la grande "familiale" du rez-de-chaussée) est vraiment dans son jus et mériterait un coup de neuf. Vieux meubles, peinture écaillée, cabine de douche à l'ancienne, porte d'entrée vétuste, matelas/sommier pas de première jeunesse. On n'a pas eu d'eau chaude le matin (ça a été rétabli plus tard). On n'a pas eu de place pour le petit déjeuner (nous n'avions pas réservé et la salle a moins de 10 places assises).

2026-05-24 via Nuitee
T
Tanja solo_traveller de
4
Zentral gelegene, aber unsaubere Übernachtungsmöglichkeit
Pros:

Die Lage ist top. Das Bett ist zwar relativ klein, aber ziemlich bequem. Es gibt eine kostenlose Kaffee-/Teezubereitungsmöglichkeit auf dem Zimmer.

Cons:

Die Treppe ist sehr schmal und steil, nichts für Unsportliche mit größerem Gepäck. Die Sauberkeit lässt schwer zu wünschen übrig.
Ich habe jahrelang hier Zwischenstopp gemacht, werde mir aber für den nächsten Aufenthalt definitiv etwas anderes suchen.

2026-05-23 via Nuitee
V
viviane couple fr
6
Juste aimé ne rien se soucier.
Pros:

L’authenticité .

Cons:

L’état de la douche.Bruyant.pas de savon.pas de serviette pour les mains.
Pas de parking hôtel.

2026-05-23 via Nuitee
F
Fulvio couple it
7
Molto Modesto ma accogliente
Pros:

La posizione rispetto al centro storico e’ buona

Cons:

E’ molto modesta, sviluppato su più piani senza ascensore

2026-05-23 via Nuitee
D
Delecray-chouraqui solo_traveller fr
10
Pros:

Petit hôtel un peu désuet mais charmant malgré l'exiguïté de la chambre tout y est.
Petit déjeuner très copieux.

2026-05-22 via Nuitee
I
isabelle couple fr
8
Pros:

Proche du centre et des monuments à visiter

Cons:

Un peu bruyant car vieille bâtisse

2026-05-22 via Nuitee
C
Claudia couple it
7
2026-05-21 via Nuitee
J
Jennifer couple ca
8
Very good
Pros:

Back in time very rustic and comfy

Cons:

The chocolate i got from UK we cannot find it in our room.The first day we checked in i am bringing it sadly Wednesday i want to eat some chocolates i never seen it at all.
The chocolate is from M&S pistacio

2026-05-18 via Nuitee
W
Wagenaar solo_traveller nl
8
2026-05-16 via Nuitee
S
Sylvie solo_traveller fr
8
Bon rapport qualité prix
Pros:

Simple mais propre, très calme et bien situé

Cons:

Rien

2026-05-14 via Nuitee
A
Alexander solo_traveller au
10
2026-05-14 via Nuitee
M
Morgane family_with_children mq
7
2026-05-11 via Nuitee
S
Sim solo_traveller mq
9
Pros:

Petit hôtel avec un charme ancien, propre, très bien placé, petit déjeuner dans un coin Cosi, personnel accueillant.

2026-05-11 via Nuitee
A
Angel solo_traveller es
8
Pros:

Hotel familiar

Cons:

No hay ascensor

2026-05-11 via Nuitee
N
Nicolas solo_traveller fr
6
2026-05-10 via Nuitee
M
Magnin solo_traveller fr
6
2026-05-10 via Nuitee