Splendid Holiday Hotel Spa

Hotels
9.4 (1253 reviews)
16 Ngõ Thọ Xương lane , Hanoi , vn

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Excellent breakfast
Cons:
Small rooms
Maintenance issues
Misleading pool information

Categories

Cleanliness
8.76
Some rooms noted for less maintenance, especially some complaints about quality.
Service
10
Overall, service was praised, especially Jacky's assistance.
Location
9.73
Location was frequently commended for convenience and access.
Room Quality
8.27
Room sizes were smaller than expected, and some issues were noted.
Amenities
9.22
While there were complaints about the pool, other amenities were well-received.
Value for Money
9.75
Value justifies the price with good services and location.
Food and Beverage
9.71
Breakfast was highlighted positively by multiple reviews.
Overall Experience
9.76
Generally a satisfying experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:29

Property Description

Central Location:
Situated in the heart of Hanoi, Splendid Holiday Hotel Spa is a stone's throw away from iconic landmarks such as St. Joseph Cathedral and Thang Long Water Puppet Theater.

Luxurious Amenities:
Indulge in a range of amenities including a business centre, concierge service, 24-hour front desk, and complimentary WiFi in all areas.

Culinary Delights:
Savor a delightful breakfast spread and relish American and Asian cuisine at the on-site restaurant, with a vegetarian menu available upon request.

To experience the epitome of comfort and convenience in Hanoi, book your stay at Splendid Holiday Hotel Spa today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.4
Based on 1253 reviews
Cleanliness: 8.76
Service: 10
Location: 9.73
Room Quality: 8.27
Amenities: 9.22
Value for Money: 9.75
Food and Beverage: 9.71
Overall Experience: 9.76
D
Didier • solo_traveller • be
10
2026-08-21 • via Nuitee
D
Didier • solo_traveller • be
10
2026-08-21 • via Nuitee
D
Daniele • family_with_children • it
10
Pros:

Eccellent Hotel with the best staffe specialy Mr Harry and John. Big and comfy Room. Delicous Buffet Breakfast. Highly recommend.

2026-08-20 • via Nuitee
T
Tom • solo_traveller • be
8
Pros:

Very good location
Swimming pool available, but in 3another hotel 350m farther

2026-08-18 • via Nuitee
N
Natacha • family_with_children • fr
7
2026-08-12 • via Nuitee
M
Miguel • solo_traveller • es
10
Pros:

La atención y el personal

Cons:

La piscina estaba en otro hotel y no fue fácil hayar esta información. El gerente ha estado presente mientras redacto esto

2026-08-11 • via Nuitee
S
Stephane • solo_traveller • fr
10
2026-08-11 • via Nuitee
N
Natacha • family_with_children • fr
10
Parfait
Pros:

Personnel très accueillant

2026-08-11 • via Nuitee
A
Aymane • solo_traveller • be
10
Pros:

Tom and Angela were incredible

2026-08-11 • via Nuitee
N
Nicolas • solo_traveller • fr
9
Pros:

Hôtel très bien situé dans le vieux Hanoï !
Personnel très agréable
Excellent petit déjeuner et varié.
Nous recommandons vivement

Cons:

Pas d'accès à la piscine

2026-08-08 • via Nuitee
Y
Yara • couple • nl
7
Pros:

Prima waar voor je geld, goed ontbijt

Cons:

Kamer niet heel schoon en gehorig

2026-08-08 • via Nuitee
V
Valérie • couple • fr
9
Hôtel bien situé
Pros:

L'hôtel est très bien placé si vous souhaitez résider dans le vieux quartier de Hanoï.
Le petit déjeuner le matin est varié.
L'accueil est chaleureux.

Cons:

Même s'il est dans une rue sans voiture (mais pas sans scooters...), la rue était bruyante très tôt le matin. Mais tous les hôtels situés dans le vieux centre sont bruyants parce qu'il y a énormément de circulation et de Klaxons. C'était peut-être un des moins bruyants.

2026-08-06 • via Nuitee
N
Nadia • solo_traveller • fr
10
Pros:

Breakfast is good. Staff is friendly, especially Brian, Tom, Angela, Anna and Harry. 100% will come back

2026-08-06 • via Nuitee
M
Marie Claire • solo_traveller • fr
10
Pros:

Ms Angela and mr John, Bryan and tom were great ! Breakfast, location and swimming pool were great also !

2026-08-05 • via Nuitee
N
Nicolas • solo_traveller • fr
10
Pros:

L'emplacement central dans le vieux quartier d'Hanoi et le personnel dont Tom

Cons:

N/A

2026-08-05 • via Nuitee
M
Marjolein • couple • be
9
Mooie propere kamer!
Pros:

Zeer mooie propere grote kamers. Door onze late aankomsttijd ook een upgrade van kamer gekregen. Wat een leuke bonus was!

2026-08-04 • via Nuitee
W
WU • extended_group • fr
8
Hôtel Calme ( malgré une ville bruyante) je recommande
Pros:

En centre-ville, ruelle très calme, petit déjeuner varié et copieux. Personnels accueillants, serviables et sympathiques ( notamment Tom ).

Cons:

Pas d’ascenseur surtout si vous êtes au 6eme étage mais le service du personnel vous apporte les valises dans votre chambre.sinon que des détails sans réel importance.

2026-08-03 • via Nuitee
E
Elizabeth • family_with_children • gb
9
2026-08-02 • via Nuitee
S
Saskia • family_with_children • nl
10
Pros:

Locatie was top! Lieve mensen, heel gastvrij.

2026-07-25 • via Nuitee
K
Kess Wilton • solo_traveller • au
10
Pros:

Room was amazing great location, Harry and Angela were awesome and great service

2026-07-24 • via Nuitee