Club Esse Palmasera

Hotels
Club Esse Hotels and Resorts
7.6 (3340 reviews)
Via Del Bue Marino Snc , Cala Gonone , it

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Comfortable accommodation
Cons:
Poor food quality
Unhelpful service
Long check-in times

Categories

Cleanliness
7.1
Mixed reviews on cleanliness; issues with the bathrooms and overall maintenance were noted.
Service
8.6
Service was generally satisfactory, but some guests noted long wait times during check-in.
Location
8.6
The location was praised for convenience and accessibility.
Room Quality
7.1
Rooms were described as outdated, but generally comfortable.
Amenities
7.6
Amenities received mixed feedback; the pool was nice, but some services were lacking.
Value for Money
7.1
Guests felt the value for money was poor due to additional charges for amenities.
Food and Beverage
6.6
Breakfast and dining options received negative feedback; lack of variety and quality noted.
Overall Experience
8.1
Overall positive experiences but with notable frustrations due to service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:44

Property Description

Luxurious Accommodations
All rooms at Palmasera are air-conditioned and feature a private balcony, fridge, and TV, ensuring a comfortable stay for all guests.

Abundance of Activities
From 3 swimming pools to tennis and basketball courts, guests at Club Esse Palmasera can enjoy a wide range of sports and leisure activities during their stay.

Family-Friendly Environment
With a children's playground, entertainment staff, and a variety of dining options, Palmasera provides a welcoming environment for families to create lasting memories.

Experience the perfect blend of relaxation and excitement at Club Esse Palmasera - book now for an unforgettable stay!

Important information:

Parasols on the beach are first-come first-served and the beach shuttle runs at scheduled times.

Leisure facilities are open during summer from June onwards.

Pets are welcome with an extra charge of 15 euro per day. Please note that a maximum of 1 pet per room is allowed. Please note that the property can only allow pets with a maximum weight of 20 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OLB

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 3340 reviews
Cleanliness: 7.1
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 8.1
D
David couple gb
2
Prison for eight nights
Pros:

The pool

Cons:

They stole the room we booked and sold it to someone else and gave us a sub standard room with no working tv which they promised to fix and never did, they lied to us every day, we wanted to check out on the first day and was given an email address to get our money returned but they never replied, don’t believe the reception staff ever ,they are liars along with their thieving lying manager

2026-07-11 via Nuitee
G
gloria extended_group cl
10
Excelente
Pros:

Limpio, amplio, cómodo.
Personal amable.

Cons:

La atención multilingüe nunca existió.

2026-07-11 via Nuitee
E
Ewa family_with_children pl
10
Pros:

Świetna lokalizacja, ładnie położony obiekt

2026-07-11 via Nuitee
A
Andrii solo_traveller ua
9
Good location and service - recommended
Pros:

Location near the beach and port, 2 pools. Breakfast was good, stuff is friendly and helpful, rooms are big.

2026-07-11 via Nuitee
R
Ron solo_traveller nl
8
Pros:

Mooie grote kamer

Cons:

Eetgelegenheid op resort is prima eten maar erg massaal. Geen intimiteit maar vreetschuur.

2026-07-11 via Nuitee
R
Ricevuto solo_traveller it
1
Pros:

Unica nota di merito alla piscina , e l'animazione.

Cons:

Posizione della camera lontana e con due rampe di scale avendo chiesto specificatamente con due neonati e svariati passeggini di avere una camera al piano terra. Aria condizionata rotta. Dopo svariate lamentele alla reception ci hanno liquidato che non avevano soluzione . Sempre con un neonato costretto a patire i 30 gradi dentro la camera. Il cibo terrificante. Pessima qualità , sempre le stesse cose, ai livelli di una caserma militare. Dopo mille segnalazioni non siamo stati ascoltati e aiutati. Anche con il check out abbiamo avuto dei problemi. Ti fanno liberare la camera alle 10 e poi fino alle 12 il facchino non era disponibile per portarci i bagagli fino alla macchina. Sempre noi provenienti da una camera lontana con due rampe di scale e due neonati , passeggini e valige. Esperienza pessima , da denuncia, non lo consiglierei mai.

2026-07-11 via Nuitee
E
Ethan solo_traveller au
8
2026-07-11 via Nuitee
H
Hakan family_with_children ch
5
Cons:

Die klima hat nicht funktioniert

2026-07-11 via Nuitee
A
Antonio Raimondo couple it
8
2026-07-11 via Nuitee
S
Sergio solo_traveller es
7
Pros:

Cerca de la playa. Calidad precio en pleno verano muy bien.

Cons:

Las habitaciones bastante viejas y muy descuidadas. Las instalaciones muy dejadas y poco personal.

2026-07-11 via Nuitee
R
ROMINA family_with_children it
8
2026-07-11 via Nuitee
C
Cindy solo_traveller ch
6
Pros:

Le piscine

Cons:

Il cibo

2026-07-11 via Nuitee
M
Manovic solo_traveller rs
4
2026-07-10 via Nuitee
A
Alessio couple it
7
Siamo stati bene, camere vecchie e poca manutenzione
Pros:

Il villaggio

Cons:

Poca manutenzione ha un gran potenziale

2026-07-10 via Nuitee
M
Maëva solo_traveller fr
7
Pros:

La piscine BORGO était très bien. Il y a assez de transats pour tous.
Le logement est juste à côté de la piscine, c'est appréciable.
À la réception, j'ai eu une personne qui a fait l'effort de parler français, j'ai vraiment apprécié.
Le petit déjeuner est bon.

Cons:

Au niveau de l'autre piscine, les serviettes sont posées sur les transats alors que les personnes ne sont pas là, c'est vraiment dommage.
Pour le petit déjeuner, peut-être varier les goûts et en remettre quand il n'y en a plus.

2026-07-10 via Nuitee
S
Stefan family_with_children de
7
Если хотите отдохнуть с хорошим сервисом,найдите себе отель 5 раз дороже и может быть вам повезет…
Pros:

Расположение

Cons:

Девушка на рецепшине по приезду сказала что парковки свободной нет но попросив еще раз у другого сотрудника через 2 минуты,парковки были свободны и нам поедложили выбор.В номерах убирали плохо,за 5 дней не разу полотенца не меняли.Ресторан напоминает место для кормления бездомных…Кто не успел -тот опоздал.Выбор еды очень скудный,основные блюда быстро расхватываются голодной толпой.Лично мне ни раз не досталось ни рыбы ни мяса.Итальянцы учавствовали в этих бегах с удовольствием,это Италия и может это нормально..Паркинг и шезлонги на пляже за дополнительную плату,пляжные полотенца не предусмотрены.

2026-07-10 via Nuitee
S
Sara solo_traveller it
5
Pros:

La piscina

Cons:

Il ristorante, poca attenzione parti comuni, la stanza con infissi rotti, mancanza numero per contattare la reception

2026-07-09 via Nuitee
V
Vanzini solo_traveller it
7
2026-07-09 via Nuitee
D
Dilshie family_with_children fr
8
2026-07-09 via Nuitee
R
Rianne family_with_children be
6
2026-07-09 via Nuitee