Club Esse Palmasera

Hotels
•
Club Esse Hotels and Resorts
7.6 (3746 reviews)
Via Del Bue Marino Snc , Cala Gonone , IT
+39 06 4543 9344

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Comfortable accommodation
Cons:
Poor food quality
Unhelpful service
Long check-in times

Categories

Cleanliness
7.1
Mixed reviews on cleanliness; issues with the bathrooms and overall maintenance were noted.
Service
8.6
Service was generally satisfactory, but some guests noted long wait times during check-in.
Location
8.6
The location was praised for convenience and accessibility.
Room Quality
7.1
Rooms were described as outdated, but generally comfortable.
Amenities
7.6
Amenities received mixed feedback; the pool was nice, but some services were lacking.
Value for Money
7.1
Guests felt the value for money was poor due to additional charges for amenities.
Food and Beverage
6.6
Breakfast and dining options received negative feedback; lack of variety and quality noted.
Overall Experience
8.1
Overall positive experiences but with notable frustrations due to service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:44

Property Description

Luxurious Accommodations
All rooms at Palmasera are air-conditioned and feature a private balcony, fridge, and TV, ensuring a comfortable stay for all guests.

Abundance of Activities
From 3 swimming pools to tennis and basketball courts, guests at Club Esse Palmasera can enjoy a wide range of sports and leisure activities during their stay.

Family-Friendly Environment
With a children's playground, entertainment staff, and a variety of dining options, Palmasera provides a welcoming environment for families to create lasting memories.

Experience the perfect blend of relaxation and excitement at Club Esse Palmasera - book now for an unforgettable stay!

Important information:

Parasols on the beach are first-come first-served and the beach shuttle runs at scheduled times.

Leisure facilities are open during summer from June onwards.

Pets are welcome with an extra charge of 15 euro per day. Please note that a maximum of 1 pet per room is allowed. Please note that the property can only allow pets with a maximum weight of 20 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OLB

Location

Guest Reviews

7.6
Based on 3746 reviews
Cleanliness: 7.1
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 8.1
K
Karina • family_with_children • lv
9
2026-09-19 • via Nuitee
A
Aleix • couple • es
6
Pros:

La ubicacion

Cons:

El comportamiento de los gerentes , tuvimos problemas de ruido con otra gente y no nos hicieron nada para solucionarlo

2026-09-19 • via Nuitee
A
Alexia • couple • fr
8
2026-09-19 • via Nuitee
T
tina • extended_group • us
9
2026-09-19 • via Nuitee
M
MAREK • solo_traveller • sk
7
2026-09-19 • via Nuitee
M
meike • couple • nl
3
Not worth the money!
Pros:

The swimming pool was the only nice thing

Cons:

Very poor service. Everything was out-dated: no wifi, no working refridgrator, poor cleaning service and unfriendly staff.

2026-09-19 • via Nuitee
F
Fam. Artner • solo_traveller • at
7
2026-09-18 • via Nuitee
D
Dario • couple • it
7
2026-09-18 • via Nuitee
C
CHIARA • family_with_children • it
7
2026-09-17 • via Nuitee
T
Tim.Post • solo_traveller • nl
6
2026-09-17 • via Nuitee
G
Giorgia • solo_traveller • it
9
Pros:

Hotel molto tranquillo e silenzioso. Immerso nel verde. Ottima la colazione. Strutture sportive e piscine molto belle e ben tenute.

Cons:

Essendo molto grande avrei apprezzato qualche indicazione in più per trovare le camere (sono diffuse in molte piccole costruzioni).

2026-09-17 • via Nuitee
K
Karolina • couple • lv
10
Amazing
2026-09-17 • via Nuitee
V
Vladimír • couple • cz
2
Prostředí jídelny hrozně, obsluha a čistota hrozná vůbec neodpovídá 4*
Pros:

Poloha

Cons:

Vůbec nesplňovalo standard deklarovaných 4*

2026-09-17 • via Nuitee
T
Tapiero • extended_group • fr
7
Pros:

La vue incroyable, panoramique !! belles infrastructures sportives (paddel, basket, tennis, foot, volleyball, ping pong)

Facilité d’accès au petit centre ville et accès à la plage,
Grande piscine
Excursions autour de l’hôtel en bateau magnifique !!

Cons:

Concernant le petite déjeuner, la qualité et quantité sont très insuffisantes,
Personnel pas super accueillant
Sauf à l’accueil !

2026-09-17 • via Nuitee
A
Antonio • couple • it
8
Pros:

Colazione eccellente! Il caposala Ivan.. un grande!!

2026-09-17 • via Nuitee
C
Clive • extended_group • au
8
Lovely location and helpful staff
Pros:

Great location - Marco at reception was extremely helpful

Cons:

Having to pay for parking on the premises, which is not mentioned when booking

2026-09-17 • via Nuitee
A
adnan • couple • es
4
Pros:

Location

Cons:

Unfortunately, the worst breakfast i have ever had in such hotels.

2026-09-17 • via Nuitee
A
Anja • solo_traveller • de
3
Leider sehr enttäuscht und in die irre geführt
Pros:

Lage direkt am Strand. Klippe war auf Bildern leider überhaupt nicht erkennbar. Es wirkte absichtlich. Der Pool war super. Black out curtains haben gut funktioniert. Ruhige Lage ohne Lärm.

Cons:

Leider einiges: Unser Apartment war winzig und man hatte die Wahl zwischen 6 Apartments schauen einen an während man im Bett liegt oder komplett ohne Tageslicht mit Gardinen zu. Das war so nicht beschrieben. Frühstück war leider teils ekelhaft. Die Tischdecken werden nie gewaschen sondern es kommt einfach eine hauchdünne schwarze oben drauf. Unter drunter schimmelt es. Wenn wir um 9 beim Frühstück waren (es ging bis 10) waren alle Tische voller dreckigem Geschirr. Wir mussten jeden Morgen um Messer und Gabel betteln und uns eine Tisch freischaufeln. Kaffee leider extrem schlecht oder man zahlt drauf. Eier waren kalt jeden Tag. Müsli Dispenser wurden in den 5 Tagen die wir da waren nicht gereinigt. Wir hatten eine Tour gebucht und wollten eine Shuttle Service buchen. Auch gegen Zahlung wehrte sich das Personal etwas für uns zu arrangieren weil wir nicht mit ihnen gebucht hätten. Mein Mann und ich (schwanger) liefen also mit ganzem Pack um 8 Uhr morgens 30min zum Boot. Strandtuch nur gegen Aufpreis. Liegen nur gegen Aufpreis. Ausstattung im Zimmer schlecht. Pappbecher, keine Gläser. Kein Handtuchrail neben dem Waschbecken. Winzige Trockenmöglichkeit draußen. Kissen so dünn wie sie nur sein können. 2 von 5 Morgende wurde wir vor 9 Uhr vom Putzpersonal geweckt. Unmöglich. Wir sind im Urlaub. Es gab keine Nachtischlampen sondern nur Flutlicht oder dunkel. Wir würden es nie wieder buchen. Bei Abreise hat uns aber auch keiner gefragt, wie es uns gefallen hat...

2026-09-17 • via Nuitee
C
Cucos • family_with_children • it
10
Pros:

Struttura

2026-09-16 • via Nuitee
R
Richard • family_with_children • gb
3
2026-09-16 • via Nuitee