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Facilities
Property facilities
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Meeting rooms
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Full-service spa
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Fitness facilities
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Health or beauty spa nearby
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Express check-out
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Health club
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Express check-in/check-out
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Sauna
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Designated smoking area
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Concierge service
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Wheelchair accessible
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Picnic area
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Steam room
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Elevator
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Fitness facilities
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Breakfast available (surcharge)
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Health club
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Safe-deposit box at front desk
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Porter/bellhop
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Express check-out
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Full-service spa
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Meeting rooms
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Wedding services
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Tours/ticket assistance
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Wheelchair accessible parking
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RV, bus, truck parking
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Conference center
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Turkish bath/Hammam
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Free self parking
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Free RV, bus, truck parking
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Banquet hall
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Health or beauty spa nearby
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Wheelchair-accessible public washroom
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Wheelchair-accessible van parking
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Valet for wheelchair-equipped vehicle
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Wheelchair-accessible spa
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Wheelchair-accessible pool
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Wheelchair-accessible fitness center
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Wheelchair-accessible on-site restaurant
Review Highlights
Categories
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Property Description
Spa and Recreational Amenities
Indulge in massages and body treatments at the on-site spa, or enjoy outdoor tennis courts and an indoor pool for some relaxation and recreation.
Dining and Drinks
Savor Modern European cuisine at The Waterside restaurant, opt for 24-hour room service, and unwind with a drink at the bar/lounge.
Convenience and Services
Make use of complimentary Wi-Fi, concierge services, and a business center, with extras like express check-out and event facilities.
Pamper yourself at Lion Quays Hotel & Spa, a luxurious waterfront retreat in Oswestry, offering a perfect blend of relaxation and recreation. Book now for an unforgettable stay!
- Pool access available from 7:30 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Contactless check-out is available.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
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Check-in & Check-out
Contactless check-out is available
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General
Professional property host/manager
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Pets
Service animals are allowed
Location
Guest Reviews
Rooms comfortable and clean food lovely
Food and drink
Wifi, level maintenance
Very relaxing canalside location. Well stocked bar. Excellent spa facilities
Evening meal disappointing but breakfast came to the rescue.
Glass table in the room was too big and a hazard at night.
Good location and facilities
Bathroom very small and shower tiles grout dirty needs renewing. Tables at breakfast very sticky not cleaned properly lets the hotel down.
I liked the location and the room
The staff were rude and the facilities advertised were not all correct
La ubicación me gustó.
Nada más llegar la habitación que nos tocó, estaba bastante sucia, incluso con goterones por las paredes del baño, todo bien sucio… el aire acondicionado roto. Tuvimos que pedir cambio de habitación. Todo más limpio pero fue una estancia bastante ruidosa, por los huéspedes que había al lado.
A la hora de ir al spa, no fue nada tranquilo, mucha gente, muchos niños, poco relax.
A la hora de la cena, aún teniendo reserva tuvimos que esperar 30 min, para cenar una comida que dejaba mucho que desear.
El desayuno si estaba bastante bien.
I’m glad the breakfast was included as that made the price feel better. The hotel room was clean.
The hotel felt very dated, you can see they are trying to update it, but currently it’s such a mix of adequate updates and very dated areas. I felt quite sad walking into the reception, it felt so bland and unwelcoming. It is really close to a busy main road which detracts from the canal. Many of the spa facilities were closed, waiting for updates. It’s not somewhere I would recommend or return to.
This was our second time and this time we stayed in the suite OMG WAW it was amazing the best hotel room we have stayed in. It was that good we have book for the next 3 months
We ordered food to come to the room but we didn't get told that we had to but a £100 on a bank card to be held for all servers. I think this should be but on the menu in the room so customers know about this
Location, lovely friendly staff, excellent service.
No air conditioning on the hottest days ever. Room was like a furnace unfortunately.
Great to have the spa and pool on site and the opportunity to walk along the canal
The spa is lovely but a little dated
It could have been cleaner & it’s a bit dated
Breakfast was good. Facilities good but we didn't have time to use them.
NA
Absolutely everything
The fruit platter was £9.49 for not even a full platter of fruit
Nice friendly hotel and staff but expensive both for room and drinks.
Cost.
Easy to get around even with a wheelchair
No air conditioning
-Room was nice, comfy bed and balcony was a bonus.
-Breakfast was really tasty and plenty of it
- Spa and facilities were really great and never too busy.
- loads of parking
-Evening meal also very tasty
- staff were really friendly and helpful
Our balcony could have done with a paint but it looked as though they were getting to it as the below balconies had been started.
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