Pullman Jakarta Central Park

Hotels
Accor
8.4 (117 reviews)
Podomoro City Jl. Let. Jend S Parman, Kav 28, Jakarta Barat, Jakarta, Jakarta, 11470 , Jakarta , ID

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
See all facilities

Review Highlights

Pros:
Excellent location
Outstanding breakfast buffet
Cons:
Service inconsistencies
Issues with cleanliness

Categories

Cleanliness
7.56
Towels smelled musty and shower issues reported.
Service
8.53
Standard quality for this hotel tier, with some service inconsistencies.
Location
9.07
Excellent location, convenient access.
Room Quality
8.02
Lovely rooms reported, some issues with key access.
Amenities
8.55
Buffet and swimming pool are well-received.
Value for Money
8.01
Overall experience compared to price is mixed.
Food and Beverage
9.06
Outstanding breakfast buffet.
Overall Experience
8.43
Enjoyed the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:16

Property Description

Experience the perfect blend of luxury and convenience at Pullman Jakarta Central Park, where modern elegance meets exceptional hospitality.

Indulgent Spa Retreats
Unwind at our full-service spa, offering rejuvenating massages, body treatments, and facials tailored to soothe your senses. Take advantage of our outdoor pool, sauna, and 24-hour fitness center for the ultimate leisure experience.

Gastronomic Delights
Savor international cuisine at Collage All Day Dining, complemented by serene garden views. Enjoy 24-hour room service or quench your thirst at our vibrant bar/lounge, with daily buffet breakfasts starting at 6 AM.

Versatile Event Spaces
Whether you're planning a conference or special occasion, our 5167 square feet of adaptable meeting space ensures your event is a success. Stay connected with complimentary Wi-Fi and enjoy convenient airport shuttle services.

Reserve your stay today for an unforgettable experience at Pullman Jakarta Central Park!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Green Globe

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

8.4
Based on 117 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 9.06
Overall Experience: 8.43
M
Michael solo_traveller au
9
2026-05-15 via Nuitee
Q
Quek solo_traveller sg
1
Cons:

They did not charge me the same amount as per official receipt

2026-05-02 via Nuitee
C
Chien Ying solo_traveller sg
6
Pleasant stay, oldish hotel due for refresh.
Pros:

Good breakfast spread. Lots of options international and local.
Location next to a mall which gives additional dining options
Comfortable bed

Cons:

The room layout with the open toilet concept.
Furnishings and fittings felt old and due for a refresh. I stayed at the hotel 10 years ago, and the difference is marked.
Breakfast buffet staff needs more people to handle the drink orders.
My room faced a block of apartments which meant the blinds have to be drawn all the time.

2026-04-29 via Nuitee
T
Taratua KWAIG CHOW family_with_children nc
10
Pros:

L'hôtel est bien situé entouré de centre commerciaux
le prix de la chambre rapport qualité prix est correcte
je me sens en sécurité au sein de l'établissement

Cons:

rien à signaler
tout est parfait
j'encourage l'équite de cet hôtel de continuer comme ça

2026-04-27 via Nuitee
T
TAHIR couple om
1
لن اتمنى ازوره مره اخرى. مستواه نجمتين فقط
Pros:

فقط اعجبني الموقع . موقع الفندق جداً ممتاز

Cons:

للاسف الفندق مقيم بأنه 5 نجوم . ولا كنه لايستاهل اكثر من نجمتين
عانيت معهم كثيراً .
النظافه تعبانه.
اتصلت فيهم بخصوص المكيف كان ساخن. وقاموا بتصليحه. وللاسف كان ساخن بعد. الى ان تشاجرت معهم. وغيروا لي الغرفه. مرافق الغرفه من مكواه وتلفاز وغيرها. كلها ماتوحي ان فندق 5 نجوم. المكواه اسلاكها خارجه . سكيت الكهربا للغرفه كان متعطل ..من غير ان الحمام مزروع زرع ف الغرفه. لاتغركم الصور . الحمام موقعه جداااااا سيء.. من غير ان طلبت منهم ان ازيد يوم واحد لحجزي. لان الطيران كنسل حجزي بسبب الظروف الراهن ف العالم. وطلبوا من 3 اضعاف السعر الي حجزته. رفضوا التعاون معي. مع اني عطيتهم رسالة الطيران كدليل. ورفضوا النزول فسعر .. لا اتمنى الرجوع له. لان فندق حرام يعطى 5 نجوم

2026-04-24 via Nuitee
R
Ritayanti couple id
9
2026-04-22 via Nuitee
M
MACHIO solo_traveller jp
10
2026-04-18 via Nuitee
T
TS family_with_children fr
10
2026-04-14 via Nuitee
I
Issa couple om
9
2026-04-05 via Nuitee
I
Ifa family_with_children id
10
Pros:

The staff, the room

Cons:

The ac is really cold during fajr time

2026-04-05 via Nuitee
A
Andrzej solo_traveller de
10
2026-03-31 via Nuitee
A
andrea couple it
10
Pochi giorni ma confortevoli
Pros:

Ho dormito bene

Cons:

Forse il bagno

2026-03-28 via Nuitee
M
Margherita family_with_children it
7
2026-03-24 via Nuitee
R
ROSA extended_group au
10
Love this hotel. Have stayed here many times.
Pros:

Location near toll road and next to shopping mall a big plus. The buffet is absolutely amazing and felt very safe to eat. The staff were all so professional and welcoming.

Cons:

Nothing

2026-03-16 via Nuitee
M
Masaya solo_traveller th
10
2026-03-10 via Nuitee
P
Pienaar family_with_children au
10
2026-03-10 via Nuitee
J
Jason couple id
5
2026-03-08 via Nuitee
B
Ben family_with_children nl
9
Pros:

Locatie

Cons:

Niets

2026-03-05 via Nuitee
S
Steen family_with_children hk
8
Good location.
Pros:

Good location. My room was big and clean. Good aircon and WiFi.

2026-02-25 via Nuitee
D
Dwi couple id
8
Overall it was a great stay
Pros:

Location. Interior design. Amenities

Cons:

The elevator was acting weird the last time we went down won’t open

2026-02-24 via Nuitee