Vital Hotel Krainz mit Nebenhaus Familien Hotel

Hotels
8.1 (278 reviews)
Henndorf-Therme 1 , Loipersdorf bei Fürstenfeld , AT

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Very good breakfast (multiple mentions)
Convenient location (short walk to thermal park, quiet area)
Good price-performance / value for money
Spacious family apartments (some rooms)
Cons:
Room comfort issues: hard mattresses, old bedding, lack of AC and poor lighting
Service inconsistency: reports of rude or unhelpful reception staff
Limited amenities: no onsite parking, no elevator in some areas, no in-room fridge, broken dispensers
Plumbing issues in some rooms: low water pressure and narrow WC

Categories

Cleanliness
7.9
Mixed: several guests praised a very clean bathroom, but there are repeated notes of dirty outdoor seating and some unclean items in rooms (toothbrush glasses).
Service
7
Mixed: staff are described as very friendly and helpful by some guests, while multiple reports mention rude or unhelpful reception and inconsistent front-desk communication.
Location
9.5
Positive: frequently noted as convenient — short walk to the thermal park, quiet area and generally considered a strong point.
Room Quality
5.8
Negative: numerous complaints about hard mattresses, old pillows/duvets, lack of air conditioning, poor lighting, no proper fridge, mosquito problems and low water pressure in some rooms.
Amenities
6.8
Below expectation for a 4-star property: missing elevator (where noted), no guest parking on site, limited sports/tennis equipment, broken dispensers and minimal in-room amenities (no fridge, limited toiletries).
Value for Money
9.3
Generally positive: several guests explicitly state good price-performance; a few felt the restaurant/food prices were high but overall value seen as good.
Food and Beverage
9.2
Positive: breakfast repeatedly praised (described as very good/delicious); one detailed review found the buffet small and slowly refilled, but most comments are favorable.
Overall Experience
9.3
Generally positive overall: many guests highlight breakfast, location and fair pricing as strengths, though some experienced comfort and service issues that tempered their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:45

Property Description

Luxurious Countryside Getaway

Rooms and Relaxation: Enjoy a stay at Vitalhotel Krainz with comfortable rooms, a refreshing summer outdoor pool, and a rejuvenating spa area.

Culinary Delights: Indulge in half-board options at the Kaminstub’n restaurant, offering delicious meals to satisfy your taste buds.

Recreational Activities: Take advantage of the newly renovated tennis centre with indoor and outdoor courts, as well as a nearby pond for fishing. Plus, the Loipersdorf Thermal Golf Course is just a short distance away.

Book now to experience the perfect blend of relaxation and recreation at Vitalhotel Krainz!

Important information:

If you are traveling with children or require a cot, you must notify the property before your arrival.

Breakfast is available every day from 07:30 to 10.00.

Please note that the following rooms can only be accessed via stairs:
-Single room with Balcony in the Annex
-Triple Room with Balcony in the Annex
-Double room with Balcony in the Annex
-2 Double Rooms with connecting Door in the annex


Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Thu, Sep 10, 2026 until Mon, May 10, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

8.1
Based on 278 reviews
Cleanliness: 7.9
Service: 7
Location: 9.5
Room Quality: 5.8
Amenities: 6.8
Value for Money: 9.3
Food and Beverage: 9.2
Overall Experience: 9.3
M
Maroš • solo_traveller • sk
7
2026-09-17 • via Nuitee
O
Oberkofler • solo_traveller • at
8
2026-09-16 • via Nuitee
T
Tomasz • family_with_children • pl
10
Pros:

Wspaniałe, ciche miejsce. W okolicy są słynne termy, a nam szczególnie przypadła do gustu możliwość kąpieli w hotelowym basenie pod gołym niebem. Na pewno wrócimy jeszcze.

2026-09-14 • via Nuitee
C
Claudia • solo_traveller • at
8
2026-09-13 • via Nuitee
G
Gabriele • solo_traveller • at
8
2026-09-11 • via Nuitee
M
Móka Miki • solo_traveller • hu
9
Pros:

A kiszolgálás, a személyzet profizmusa,kedvessége, segítőkészsége

Cons:

Kényelmetlen volt az ágy, 1 szék volt a szobában

2026-09-11 • via Nuitee
E
Elisabeth • solo_traveller • at
6
2026-09-10 • via Nuitee
P
Philip • family_with_children • de
6
2026-09-09 • via Nuitee
P
Predrag • family_with_children • hr
9
2026-09-08 • via Nuitee
P
Peter • family_with_children • at
8
2026-09-08 • via Nuitee
B
Bernd • family_with_children • at
9
2026-09-07 • via Nuitee
J
Judit • solo_traveller • hu
9
2026-09-07 • via Nuitee
W
Wolfgang • couple • at
10
Pros:

Sehr gutes Frühstück, freundliches Personal, schönes Zimmer.Danke

Cons:

Duschkabinentüren ->schwer zu öffnen und schließen.

2026-09-06 • via Nuitee
F
Franz • solo_traveller • at
9
2026-09-04 • via Nuitee
H
Helmut • solo_traveller • at
7
2026-09-03 • via Nuitee
C
Christian • couple • at
6
Pros:

Das Frühstück sehr gut

Cons:

Das Zimmer war ohne Klima, hab ich anscheinend übersehen..mit dicken staubigen Vorhängen

2026-09-02 • via Nuitee
K
Katrin • couple • at
6
durchschnittlich aber nicht überragend
Pros:

-großes Zimmer
-schöne Lage
-sehr gutes Frühstück
-freundliches Personal

Cons:

-keine direkten Parkplätze beim Nebenhaus
-Föhn hat gefehlt
-WLAN im Nebenhaus hat nicht funktioniert
-Flecken auf Handtuch

2026-09-02 • via Nuitee
I
Ivana • family_with_children • sk
10
Pros:

Skvelá lokalita hotela. Výborná reštaurácia a raňajky. Izby boli čisté, priestranné a pohodlné. Ideálne pre pobyt s deťmi.

2026-08-31 • via Nuitee
U
Ursula • solo_traveller • at
9
2026-08-30 • via Nuitee
B
Bernhard • solo_traveller • at
9
2026-08-30 • via Nuitee