The Feathers Hotel

Hotels
8.1 (3514 reviews)
24-25 Bull Ring , Ludlow , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Historic building
Cons:
Poor breakfast quality
Inexperienced staff
Cleanliness issues

Categories

Cleanliness
7.1
Guests commented on dirty secondary double glazing and dusty light fittings.
Service
8.6
Staff were noted to be working hard but often inexperienced.
Location
9.6
Location was consistently praised as excellent and central.
Room Quality
7.6
Rooms reported as comfortable but with issues like excessive heat.
Amenities
8.6
General amenities were satisfactory, but some needs improvement based on reviews.
Value for Money
7.6
Guests felt the prices did not match the quality offered.
Food and Beverage
6.6
Food service was often slow and the quality of breakfast was disappointing.
Overall Experience
9.1
Overall experience varied but some found enjoyment in the building and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:00

Property Description

Luxurious Accommodation
The Feathers Hotel in Ludlow offers a luxurious stay just 40 km from Ironbridge Gorge. Each room is equipped with modern amenities including a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. The elegant decor and comfortable furnishings provide a relaxing retreat for guests.

Convenient Facilities
This 4-star hotel provides a range of convenient facilities such as a shared lounge, private parking, and a 24-hour front desk. Guests can enjoy room service, free WiFi, and unwind with a drink at the on-site bar. The terrace and restaurant offer perfect spots to socialize and indulge in delicious meals.

Prime Location
Located only 700 meters from Ludlow Castle, The Feathers Hotel is an ideal choice for exploring the historic attractions of the area. With Telford International Centre just 49 km away, and Birmingham Airport within reach at 79 km, this hotel combines luxury with accessibility.

To experience the luxury and convenience of The Feathers Hotel, book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 7.50 per day.

Location

Guest Reviews

8.1
Based on 3514 reviews
Cleanliness: 7.1
Service: 8.6
Location: 9.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 9.1
I
Irene couple gb
8
A lovely hotel perfectly located for exploring Ludlow.
Pros:

The location was excellent.
The reception staff were exceptionally welcoming, professional, understanding and kind.

Cons:

The room seemed to be a bit over furnished and therefore a bit cramped.
A wardrobe could easily be replaced by a simple hanging rail and make access to the bathroom much easier.

2026-07-04 via Nuitee
D
Davies solo_traveller gb
3
Fawlty Towers
Pros:

Historic building, walkable with secure parking.
Nice courtyard.

Cons:

Front of hotel there is a pub which unfortunately had very drunk people leaving late at night. Receptionist said no manager on site to discuss potential room change. This was untrue. Later spoke to manager, who was unable to change room for my relatives due to being fully booked. Provided earplugs!!
Rooms were extremely hot, fans provided did not help, radiator outside room was on and not able to be turned off!
Breakfast not good value and slow service. Insufficient number of staff. There was also additional cost for both breakfast and parking.
Unfortunately, therefore would recommend staying elsewhere for Ludlow visits. (Just take a picture of the lovely exterior of the building).
Bizarrely, also had a Christmas tree up in reception to advertise for booking in June!
As this is part of the Crest group would also put me off staying in others in the group.

2026-07-04 via Nuitee
K
Kenneth couple gb
7
Pleasant
Pros:

Location and good car park.
Breakfast was good although service a bit slow

2026-07-04 via Nuitee
A
Anne family_with_children gb
10
Super stay!
Pros:

An absolute gem of a hotel! Super friendly staff and great location on High Street. I loved the history of the building, which has been retained in its transformation into a modern hotel. Our room was spotlessly clean, well appointed and the beds were really comfy. In addition, we had delicious evening meal and hearty breakfast. A perfect stay.

Cons:

No negatives from our point of view.

2026-07-03 via Nuitee
M
Marjo solo_traveller us
9
Nice old hotel in centre.
Pros:

Great old hotel in centre. Easy to walk to restaurants. Nice atmosphere overall. Nice staff.

Cons:

Didn't care for the breakfast so much. A bit simple and stuffy atmosphere for us. Better to get it somewhere else. Parking lot is usually very crowded and hard to maneuver.

2026-07-02 via Nuitee
D
David solo_traveller gb
9
2026-07-02 via Nuitee
M
Mark couple gb
2
Disappointing, uncomfortable left day early .
Pros:

Breakfast was disappointing and cold

Cons:

The breakfast could have been freshly cooked . First day hardly any food under trays had to ask for table to be laid and orange juice to be put in jug. Food dry due to being under trays no fruit left .

2026-07-02 via Nuitee
L
Lorraine couple gb
6
Nice for a quick one night stay, cleaning needs to improve
Pros:

Central location, parking on site, first greeting very friendly and helpful, bed comfotable

Cons:

The room was not very clean, lots of dust on edges of panelling, wardrobe etc, window sills were dirty and the gap between windows and screen clearly hadn't been cleaned for a very long time.
There was a bag of rubbish and a load of glasses outside our room on arrival, still there when we went out later.
Nice to have a hairdryer but no plug socket anywhere near the only mirror in the room.

2026-06-30 via Nuitee
J
Jan solo_traveller de
6
2026-06-29 via Nuitee
G
Gamble extended_group gb
9
2026-06-29 via Nuitee
C
Cheryl solo_traveller gb
8
Recommended!
Pros:

Location and olde worlde look of the hotel. Very comfy huge bed. Nice shower. Parking. Good value on night we stayed.

Cons:

One of the Reception staff seemed rather slow/unsure. Others fine.

2026-06-29 via Nuitee
L
Lisa couple gb
4
Good food, comfortable bed! However, definitely not worth the money and don’t think I’ll be back in a hurry!
Pros:

The reception/bar area was quite pleasant, with comfortable seating.

Cons:

Our bedroom was a little shabby and tired in places. The actual room door had a large gap. The room was at the front of the building, the noise from the pub opposite was ridiculous: shouting, swearing constantly for about 3 hours. The room was so hot, no fans provided (didn’t ask at reception because it was really late, shouldn’t have had to ask being one of the hottest day of the year!!). Staff weren’t really that bothered when we said about the noise, they said there was nothing they could do about it, didn’t have chance to say about it being hot, as she turned her back to talk to a colleague!!

2026-06-29 via Nuitee
A
Ashton couple gb
10
Love Ludlow and the feathers is exceptional always
2026-06-29 via Nuitee
C
Conrad family_with_children gb
8
2026-06-29 via Nuitee
J
Jon extended_group gb
6
2026-06-29 via Nuitee
M
Mike solo_traveller gb
5
Character building, but standard, bland, rooms, and lots of noise.
Pros:

Location was good, close to town centre, and easy to find. Breakfast was very good, and staff polite (I think Erina served me at breakfast and she was very polite and helpful). Room was a decent size, and bed comfortable.

Cons:

The room was very much a typical hotel room, without the character of the common areas of the hotel - it could have been a room in any similar hotel, anywhere. The extractor hoods located almost directly outside of the windows were very loud, and there was constant sound of doors banging (I don't think from other guests - they stopped around 10pm and start up again around 5am ... possibly from kitchen area?) meant it wasn't very relaxing. Not the noisiest room I've ever stayed in but in the top one.

2026-06-29 via Nuitee
K
Karen couple gb
10
will be back - had a great time and very happy with the room - exceptional
Pros:

this was a birthday treat - I could not have been more happier
perfect retreat

Cons:

nothing

2026-06-29 via Nuitee
J
John extended_group gb
3
Poor
Pros:

Location

Cons:

No air conditioning in bedroom and function room made the whole experience barely tolerable

2026-06-28 via Nuitee
P
Paul solo_traveller gb
6
Lovely building but lacking attention to detail for the prices charged
Pros:

The building is full of charm and character. The room was a good size with a huge and very comfortable bed. The location was excellent with everything you needed to see within easily walkable distances

Cons:

The hotel isn't very clean. There were many dusty areas in the room, especially the panelling and the paintwork needed a touch up. The floor tiles in the ensuite needed re- grouting. A small.amount of attention to detail would make a big difference and the room rate charged should reflect this. Breakfast wasn't very well organised with no clear order of service we waited an hour to be served with many other people coming and going before we were attended to. There didn't seem to be anyone actually in charge

2026-06-28 via Nuitee
M
Miranda solo_traveller gb
9
2026-06-28 via Nuitee