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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Wheelchair accessible
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Kid meals
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Lockers
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Toilet with grab rails
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The Feathers Hotel in Ludlow offers a luxurious stay just 40 km from Ironbridge Gorge. Each room is equipped with modern amenities including a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. The elegant decor and comfortable furnishings provide a relaxing retreat for guests.
Convenient Facilities
This 4-star hotel provides a range of convenient facilities such as a shared lounge, private parking, and a 24-hour front desk. Guests can enjoy room service, free WiFi, and unwind with a drink at the on-site bar. The terrace and restaurant offer perfect spots to socialize and indulge in delicious meals.
Prime Location
Located only 700 meters from Ludlow Castle, The Feathers Hotel is an ideal choice for exploring the historic attractions of the area. With Telford International Centre just 49 km away, and Birmingham Airport within reach at 79 km, this hotel combines luxury with accessibility.
To experience the luxury and convenience of The Feathers Hotel, book your stay now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
staff welcoming and friendly
Beautiful building and very central. Lovely staff and delicious breakfast.
Bedroom unbearably hot. Window only opened 2 inches. Fan pointless. Dirty windows and extractor fan in bathroom covered in fluff.
Central location, good food and large comfortable bedroom.
Breakfast waiter needs some training / mentoring. He didn't explain how breakfast worked and was off like a shot after showing us to our table, without asking if we wanted a cooked breakfast (which we did).
Fabulous historic building in the centre of Ludlow
Breakfast service slow on both mornings we were there. Mix up with evening meal arrangements - was told on checkin that we didn't need to book only to find that restaurant was full with coach tour. Particularly disappointing as we were celebrating a special occasion. Mitigated somewhat by serving us in a separate room with complimentary fizz
Room was lovely,big,brd very comphy,food delicios staff excelent decor great
Pillow bit hard & gave me neck ache but im use to having soft pillows,be nice yo have a bottlr of water in room on arrivial
Nice hotel, good courtyard and location
We visited on the ludlow Castle concert weekend. There were not enough staff on. The bar was very busy and long queues.. however the lady behind bar was doing her best but she needed more support from her colleagues.
Breakfast was awkward with lifting metal lids and trying to serve food onto our plates.
Old and traditional hotel
No air conditioning
The staff were so friendly.
Excellent location, enthusiastic staff, generous and comfortable bedroom, good breakfast, real character property.
Only complaint - welcome email said there was a car park, but didn't say how to get into it. This was difficult to spot from the street while driving in an unfamiliar town.
Breakfast was very nice.
I wish I had noticed that booking breakfast the night before would have given me a reduced price.
We liked everything.
My partner and I booked a room to stay here, but on arrival we were told we had booked two rooms. It quickly became clear that this was a mistake caused by the hotel and Booking.com. We were assured that we would not be charged for the second room, as we had neither booked nor used it.
We stayed in the one room we had intended to book, trusting the manager to resolve the issue with the duplicate booking. Unfortunately, that never happened. Despite numerous emails and phone calls—almost all initiated by me, with very little effort from the hotel—the manager refused to issue a refund. Booking.com advised that the hotel needed to process the refund because they had incorrectly marked us as a "no-show" for the second room. Even though we provided proof that we had never booked or occupied that room, the hotel still refused to refund us.
To make matters worse, the manager was extremely unprofessional, openly criticising Booking.com and telling us they were "useless" and made these mistakes all the time. Regardless of where the error originated, the hotel failed to take responsibility or help resolve the situation.
The room we did stay in also had a missing window pane, yet we were never offered an alternative room.
Overall, I am now £117 out of pocket because of a booking error that was not my fault. There was no apology, no accountability, and no satisfactory resolution. I would not recommend staying here based on this experience.
Lovely staff and beautiful buliding
N/a
Old & Wonky, full of character
Nothing, it was fabulous!
Location and facilities good most of the staff very friendly and helpful
Lack of communication from lady on reception when our room wasn't ready at check-in time and poor choice of meals on the evening menu in the restaurant
Location excellent, quaint, lovely features in hotel.
Disappointed with the room for the price we paid. Very expensive rate for such a small room, very poor value for money. Well below the standard we expected.
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