Hotel Casa Serena

Hotels
9.1 (172 reviews)
Via Gardesana 180 , Malcesine , it

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Noise from street
Mold in bathroom

Categories

Cleanliness
8.31
Many reviews praised cleanliness, but there were specific complaints about mold in a bathroom.
Service
9.78
Service was highlighted positively with mentions of friendly and helpful staff.
Location
8.82
Most reviews found the location convenient, though some noted noise from the main road.
Room Quality
8.77
Room quality was generally good with modern furnishings, though there are mentions of unpleasant odors.
Amenities
9.3
Amenities such as breakfast and pool received positive remarks.
Value for Money
9.26
Guests felt their stay was worth the price based on overall satisfaction.
Food and Beverage
9.31
Breakfast received frequent praise for quality and variety.
Overall Experience
9.28
Overall positive experiences with emphasis on return visits and satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:26

Property Description

Picturesque Location on Lake Garda
Hotel Casa Serena offers a tranquil retreat on the shores of Lake Garda, nestled between the bay of Val di Sogno and Malcesine's medieval castle. Enjoy stunning views of the lake and mountains from your room's balcony.

Relaxing Amenities
Unwind in the garden filled with flowers and olive trees, take a refreshing dip in the swimming pool, or soak up the sun on the terrace with complimentary sun beds and parasols. The renovated lounge, bar, and reception area provide a modern and welcoming atmosphere.

Convenient Services
Start your day with a delicious buffet breakfast and grab snacks at the on-site bar. The hotel offers free fenced parking, a garage for bicycles, and shuttle services to nearby airports. Explore the nearby art cities with ease by arranging trips at the reception.

Book now for a serene lakeside getaway at Hotel Casa Serena.

Important information:

Only 1 parking space per room is provided.

The swimming pool is open from April to September.

Please note that check-in is not possible after 21:00.

IF YOU NEED AN INVOICE PLEASE NOTIFY US BEFORE ARRIVING AT THE PROPERTY AND COMMUNICATE ALL THE NECESSARY DATA FOR THE INVOICE.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VRN

Location

Guest Reviews

9.1
Based on 172 reviews
Cleanliness: 8.31
Service: 9.78
Location: 8.82
Room Quality: 8.77
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.28
L
Luboš • solo_traveller • cz
10
2026-09-05 • via Nuitee
R
Rolf • couple • de
9
Top
2026-09-03 • via Nuitee
S
Simone • couple • de
10
Wir würden immer wieder in diesem Hotel buchen
Pros:

Frühstück war ansprechend und vollkommen ausreichend. Es wurde sofort nachgelegt, wenn etwas fehlte. Schön fanden wir, dass fester Tisch entsprechend Zimmernummer. So musste man sich keinen Platz suchen. Es ging alles sehr ruhig zu. Einfach perfekt.
Hotelpool sehr sauber, man fand auch immer Platz am Pool.
.

Cons:

Lage des Hotels direkt an Straße, sodass man, wenn man auf Balkon saß, kaum ein Wort verstand durch Autolärm. Dafür entlohnte uns aber der super Blick zum See.

2026-09-02 • via Nuitee
M
Michaela • solo_traveller • de
10
Pros:

Tolles Hotel, sehr freundliches Personal. Gutes Frühstück.
Die Lage ist perfekt. Der Fußweg in die Stadt ist nicht weit und sehr schön.

Cons:

Es fehlt ein kleiner Kühlschrank im Zimmer.

2026-09-01 • via Nuitee
D
Darlene • couple • de
10
2026-08-30 • via Nuitee
R
Ronald Knotzer • solo_traveller • at
9
2026-08-30 • via Nuitee
M
Mariusz • couple • pl
10
2026-08-28 • via Nuitee
T
Tobias • couple • de
9
2026-08-27 • via Nuitee
C
Christian • couple • de
10
Toller und erholsamer Urlaub
2026-08-26 • via Nuitee
K
Klaus • couple • de
10
Exzellentes Preis-Leistungs-Verhältnis
Pros:

Sehr guter Service der Inhaberfamilie und des Personals
Insbesondere die außergewöhnliche Sauberkeit des kompletten Hotels sowie der Poolanlage ist hervorzuheben

2026-08-24 • via Nuitee
S
said • couple • fr
9
Très bon séjour
Pros:

La position, la propreté ainsi que la gentillesse

2026-08-24 • via Nuitee
M
Mauro • couple • it
10
Breve e piacevole
Pros:

Abbiamo soggiornato in questa struttura per una sola notte, essendo di passaggio in motocicletta, ma l’esperienza è stata davvero ottima.
L’albergo, a conduzione familiare, è una struttura a due stelle che, a nostro avviso, ne vale ampiamente tre. È completamente ristrutturato con arredamento moderno, e dispone di camere non particolarmente grandi, ma dotate di tutti i comfort. La nostra aveva anche un grazioso balconcino con vista sulla montagna e sulla piscina, arredato con comode sedie e un tavolino. Bagno con doccia grande e con doccetta a posto del bidet. Stanza molto pulita.
Il personale alla reception si è dimostrato molto professionale, disponibile e cordiale.
Molto comodo e sicuro anche il parcheggio interno, che può ospitare una ventina di auto e dispone di un facile accesso. Abbiamo parcheggiato la moto senza dover nemmeno rimuovere le borse aggiuntive sul portapacchi, sentendoci completamente tranquilli: durante la notte, infatti, il cancello viene chiuso.
La posizione è un altro punto di forza. A circa cinquanta metri dalla struttura, sul lato opposto della strada, un piccolo viottolo conduce direttamente alla splendida passeggiata lungo il lago, regalando scorci davvero fantastici. Malcesine, raggiungibile in meno di 10 minuti a piedi, è un paesino incantevole, con tantissimi locali, uno più caratteristico dell’altro, una meravigliosa torre medievale e splendide strade acciottolate che rendono il centro ancora più suggestivo.
Ottima anche la colazione, servita a buffet, con ampia scelta sia di prodotti dolci che salati e di buona qualità.
Insomma, considerando una votazione da 1 a 10, per noi merita senza dubbio un bel 10. Un soggiorno breve, ma davvero piacevole, che ci sentiamo di consigliare.

Cons:

direi tutto ok

2026-08-24 • via Nuitee
Y
Yvonne • solo_traveller • de
10
Sehr sauber/freundlich
Pros:

Super bequeme Betten. Sehr sauber, überall. Pool wird jeden Tag gereinigt auch die Fläche um den Pool wird gewischt. Getränke werden nach Bestellung an den Pool gebracht.
Parkplätze direkt auf der Anlage. Super freundliches, deutschsprachiges Personal

Cons:

Der Weg zum See, führt ca 5 min an der Startseite entlang, bevor man runter gehen kann.

2026-08-24 • via Nuitee
W
WOLFF • solo_traveller • de
10
Super Service
Pros:

Sehr netter Service und sehr sauber
Schöner Pool

Cons:

Das Personal war immer gut gelaunt

2026-08-23 • via Nuitee
A
Adrian • couple • de
9
2026-08-23 • via Nuitee
A
Angelika • solo_traveller • at
10
2026-08-23 • via Nuitee
B
Ben • solo_traveller • gb
9
An excellent stay at a very under rated hotel (should be higher than 2 stars)
Pros:

A lovely clean hotel and modern with helpful staff. Very well priced for the area. The pool area is very good. The rooms are cleaned daily and the facilities are excellent.

Cons:

Water pressure in the shower was very low at times. The walk into Malcesine was a little far in the heat / rain but there is a lovely lake side path and nearby bus stop. The hotel even provided umbrellas for rainy days - excellent!

2026-08-22 • via Nuitee
J
Jordi • solo_traveller • nl
9
2026-08-21 • via Nuitee
S
Sara • solo_traveller • be
7
Goede ligging
Pros:

Ligging, zwembad

Cons:

Niet iedereen aan de receptie was altijd even vriendelijk.
Aan de duurdere kant.

2026-08-19 • via Nuitee
F
Francesca • couple • it
10
Ottima esperienza
Pros:

Le camere sono di recente ristrutturazione e moderne. Pulizia della stanza e della struttura impeccabile. Molto bella la vista del lago dal terrazzino privato. Si può tranquillamente raggiungere la spiaggia e il centro città a piedi in una decina di minuti. Ottima esperienza.

2026-08-18 • via Nuitee