Hotel Casa Serena

Hotels
9.1 (172 reviews)
Via Gardesana 180 , Malcesine , IT

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Noise from street
Mold in bathroom

Categories

Cleanliness
8.31
Many reviews praised cleanliness, but there were specific complaints about mold in a bathroom.
Service
9.78
Service was highlighted positively with mentions of friendly and helpful staff.
Location
8.82
Most reviews found the location convenient, though some noted noise from the main road.
Room Quality
8.77
Room quality was generally good with modern furnishings, though there are mentions of unpleasant odors.
Amenities
9.3
Amenities such as breakfast and pool received positive remarks.
Value for Money
9.26
Guests felt their stay was worth the price based on overall satisfaction.
Food and Beverage
9.31
Breakfast received frequent praise for quality and variety.
Overall Experience
9.28
Overall positive experiences with emphasis on return visits and satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:26

Property Description

Picturesque Location on Lake Garda
Hotel Casa Serena offers a tranquil retreat on the shores of Lake Garda, nestled between the bay of Val di Sogno and Malcesine's medieval castle. Enjoy stunning views of the lake and mountains from your room's balcony.

Relaxing Amenities
Unwind in the garden filled with flowers and olive trees, take a refreshing dip in the swimming pool, or soak up the sun on the terrace with complimentary sun beds and parasols. The renovated lounge, bar, and reception area provide a modern and welcoming atmosphere.

Convenient Services
Start your day with a delicious buffet breakfast and grab snacks at the on-site bar. The hotel offers free fenced parking, a garage for bicycles, and shuttle services to nearby airports. Explore the nearby art cities with ease by arranging trips at the reception.

Book now for a serene lakeside getaway at Hotel Casa Serena.

Important information:

Only 1 parking space per room is provided.

The swimming pool is open from April to September.

Please note that check-in is not possible after 21:00.

IF YOU NEED AN INVOICE PLEASE NOTIFY US BEFORE ARRIVING AT THE PROPERTY AND COMMUNICATE ALL THE NECESSARY DATA FOR THE INVOICE.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VRN

Location

Guest Reviews

9.1
Based on 172 reviews
Cleanliness: 8.31
Service: 9.78
Location: 8.82
Room Quality: 8.77
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.28
S
Syntia • couple • pl
9
Pros:

Miła obsługa, czyste pokoje, śniadania dobre, świetna lokalizacja.

Cons:

Jedynym mini minusem jest to, że nie ma nic ciepłego na śniadanie. Były pyszne i świeże składniki, natomiast codziennie było to samo.

2026-10-26 • via Nuitee
B
Beatrice • couple • it
8
2026-10-20 • via Nuitee
L
LUIGI • solo_traveller • it
10
2026-10-18 • via Nuitee
B
Birgit • couple • at
10
War ein perfektes Wochenende
Pros:

Sehr sauber, tolle Aussicht und Lage - gutes Frühstück

2026-10-12 • via Nuitee
V
Vito • solo_traveller • si
10
Pros:

Vse je bilo super

2026-10-11 • via Nuitee
C
Christoph • solo_traveller • de
9
2026-10-10 • via Nuitee
M
Maryna • couple • ch
8
Overall, though, it’s a decent hotel for a reasonable price.
Pros:

The hotel is situated a little way out of Malcesine, on the second row of buildings, just above the road. On the plus side, I’d like to mention the recent refurbishment of the entire hotel, the free private car park, a breakfast that’s good for a two-star hotel, and the swimming pool.

Cons:

On the downside: the soundproofing is very poor; you can literally hear from your room when the toilet is flushed in another room or someone sneezes. But what struck me most was the condition of the towels – they were in a dreadful state. This might seem like a minor detail, but it really spoils the impression of the hotel. It feels as though they carried out the refurbishment but didn’t have enough money left to replace the towels.

2026-10-07 • via Nuitee
G
Gheorghe • solo_traveller • at
10
Vă mulțumim Casa Serena!Am petrecut un sejur minunat la dvs.!
Pros:

Totul ne-a plăcut!Nu avem nimic de obiectat!Am petrecut un sejur de 5 zile minunat în acest hotel și vom reveni cu drag de câte ori vom avea ocazia!Recomand tuturor să încerce să se cazeze în acest hotel!Totul a fost la superlativ!
Vă mulțumim Casa Serena,ne-ați ajutat să avem un sejur minunat și sperăm să ne revedem cât mai curând!

Cons:

Nu a existat ceva care să nu ne placă !Totul a fost perfect!

2026-10-07 • via Nuitee
J
Jonas • couple • de
10
2026-09-18 • via Nuitee
P
Peter • solo_traveller • de
9
Pros:

Freundlichkeit der Gastgeber, die gepflegte Anlage um das Hotel mit einem schönen Pool, gutes Frühstück.

Cons:

War alles gut.

2026-09-16 • via Nuitee
S
slot • couple • nl
9
2026-09-16 • via Nuitee
T
Thomas • couple • de
9
2026-09-14 • via Nuitee
D
Dana • couple • cz
10
Velmi hezký hotel,příjemný personál.
Pros:

Vybavení pokoje,dobré snídaně,dostupnost centra,možnost parkování

Cons:

Nemáme žádnou připomínku

2026-09-13 • via Nuitee
V
Variabile • couple • it
10
Tutto splendido
Pros:

Colazione buonissima e bella la posizione

2026-09-13 • via Nuitee
J
Jyri • couple • fi
9
Viihtyisä ja kaunis hotelli pienen kävelymatkan päässä Malcesinen keskustasta.
Pros:

Viihtyisä ja siisti hotelli. Ystävällinen henkilökunta. Aamiainen oli perushyvä mutta erikoisruokavalioita ei ollut juurikaan huomioitu.

Cons:

Ei jääkaappia. Huoneessa oli vedenkeitin muttei kahvia tai teetä tarjolla.

2026-09-12 • via Nuitee
S
silvana • couple • de
9
Es war ein sehr schöner Urlaub
Pros:

Sehr gute Lage, sehr nettes und zuvorkommendes Personal

Cons:

Auf dem Balkon war kein Licht

2026-09-11 • via Nuitee
S
Sophia • couple • id
8
Gemütliches Hotel für Kurztrip nach Malcesine
Pros:

- Super ruhige Lage, aber nicht weit zum Strand (8 Minuten) und in die Stadt (20 Minuten)
- Großer Pool
- Tolle und große Auswahl beim Frühstück (man konnte sogar draußen auf der Terrasse mit Seeblick frühstücken)

Cons:

- Kein Balkon beim Zimmer dabei
- Kein Kühlschrank im Zimmer
- Klimaanlage hat sich immer wieder von selbst ausgeschaltet
- Zimmer waren NICHT schalldicht (man konnte einiges hören)
- Handtücher rochen etwas komisch

2026-09-08 • via Nuitee
I
IRENE • solo_traveller • it
9
2026-09-08 • via Nuitee
O
Olaf • couple • de
10
Pros:

Sehr gut

2026-09-07 • via Nuitee
L
Luboš • solo_traveller • cz
10
2026-09-05 • via Nuitee