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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Ironing service
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Allergy-free room
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Kid meals
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Snack bar
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Public transport tickets
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
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Mobile app for room service
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Live music/performance
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Temporary art galleries
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Pub crawls
Review Highlights
Categories
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Property Description
Panoramic Views and Ecological Setting
Experience breathtaking panoramic views of the city and the bay from our terrace located in an ecological building on Cerro Alegre. The perfect backdrop for a relaxing stay.
Charming Rooms with City Views
Indulge in our beautifully decorated rooms featuring parquet floors, exposed brick walls, and wooden fittings. Wake up to stunning city views and enjoy the comfort of a private bathroom. Upgrade to a suite for a spacious seating area.
Culinary Delights and Relaxation
Savor international cuisine and cocktails at our restaurant while taking in the picturesque surroundings. Unwind with a soothing massage upon request. The perfect blend of gastronomy and relaxation awaits at Fauna Hotel.
Ready to elevate your travel experience? Book your stay at Fauna Hotel now for a memorable getaway.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Très bel hôtel très bien placé !
Le personnel est extrêmement serviable, le petit déjeuner excellent !
Et le rooftop est très agréable et offre une vue magnifique
Posizione perfetta, ristrutturazione dell'edificio curata e originale, vista impagabile, letto ampio e comodo.
Visita Fauna todos los años y siempre nos llevamos una experiencia positiva. Además el sector está ofreciendo mejores alternativas turísticas y gastronómicas.
Nada, personal muy cálidos y atentos. El restaurante lo encuentro un poco caro para lo que es.
La ubicación y la atención del personal, siempre dispuesto a hacer de la estadía una gran experiencia.
Nada, todo bien.
Very clean
I liked the view , the breakfast and breakfast area. The hotel building was not a conventional hotel lay out - but more homely - and I liked the vibe.
No lift to get from floor to floor - especially on arrival and departure with 20 kilo suitcases!!
Accueil du personnel excellent, bon petit déjeuner, architecture de l'hotel
Accès difficile avec de gros bagages
Un hotel muy bonito, cómodo y buena ubicación.
No tiene elevador. Es de varios pisos.
The architecture and the aesthetics of the hotel are amazing - super cool vibes and an amazing location - I am very glad I stayed here. Loved how spacious my room was - having a balcony was a plus! Definitely would come back in summer!
I was traveling to Valpo in July (winter) and it seems like everywhere indoors was cold (not only Hotel Fauna). I wasn't prepared to be as cold indoors! The hotel room doesn't have heaters, lotion, or tissues - so come prepared!
Excellent safe location, views are amazing, aesthetics inside hotel as photos - really beautiful. Stunning bathroom, amazing shower, really powerful and hot!! Decent hair dryer. Breakfast - amazing juice and views and one exceptionally friendly, lovely waitress.
Soundproofing not great in rooms, no TV/fridge/kettle, and no offer of water refills maybe because we didn’t need room being made up but would have been nice to offer it. Breakfast - 3 hot items including very sloppy eggs, tiny containers of bacon and mushrooms. They ran out of bacon on day 1 (was disappointed but accepted this as only 30 mins left of breakfast), none on day 2. They said no delivery. They only offered a substitute after me politely pointing out that they should then replace it with an alternative. Hot chocolate option a nice touch depending on who you asked it came out within minutes or not at all even when ordering in Spanish so not a language barrier
Valentina de recepción muy amable y atenta.
Habitaciones sencillas y limpias. El problema fue que no funcionó el agua caliente, tubimos que ducarnos con agua casi fria. Toallas me parecieron muy antiguas y asperas también.
El hotel es lindo, reúne lo tradicional con lo moderno de Valparaíso, ubicación privilegiada. El desayuno es bueno y el personal muy dispuesto y amable.
Las camas son mejorables, pedimos una habitación con dos camas cuya estructura se sentía demasiado liviana (se movían). En materia de sugerencias, sería ideal contar con un espejo de cuerpo entero en la habitación.
Beautiful hotel, perfect location in historic centre. Room was lovely, comfortable, clean. Breakfast was delicious! Worth getting it included. Be prepared for stairs.
Female staff seemed disinterested, we didn't get greeted with a warm hello or when walking in etc. Not a big deal. Just seems like a basic hospitality thing they should do. Very minimal info provided on check-in and only in Spanish, so maybe i missed a few things. Heating in room not turned on, when we worked it out, it did not work well but we got a little portable heater bought in after freezing during night 1.
Ubicación excelente, lindo el hotel y el restaurante con una terraza con gran vista.
Infraestructura que combinaba lo antiguo con lo moderno de una manera equilibrada y muy bien lograda
La cama soñaba
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